Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,694)

総合評価
4.8
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年11月22日

Great customer support. I'm able to get my problems solved within a short period of time, and it's always been resolved. Highly recommend!

Voyageurs Sourdough
アメリカ合衆国
アプリの使用期間:4年以上
Zapietが返信しました 2024年11月26日

Hi!

Thank you so much for your review!!

We do our best to provide the best experience to every one of our merchants, and it was my pleasure to help you one more time.

Happy Holidays!

Manuel 🙂

編集日:2025年1月14日

Above and beyond customer service and support from the team, especially Clemency who solved an issue for me by investigating with exceptional attention to detail, ensuring that all bases were covered and doing everything that she could to provide the most complete solution possible.

The team continuously and thoroughly work at solving issues for us which has been a great help!

The Calzone Kitchen
イギリス
アプリの使用期間:10ヶ月
Zapietが返信しました 2024年11月20日

17 Jan 2025:

Hi Graeme,

Thank you so much for your kind words! It was a pleasure helping you with your cart page, I'm glad we were able to resolve all issues :)
If you ever need any further assistance, don’t hesitate to reach out — we’re here to help, every day of the week!

Have a lovely day,
Clemency

2024年11月27日

Klaudia was awesome. Fixed my issue in super fast time and gave me a rundown of what she did to fix it.

Goodies Jamaican Patties
オーストラリア
アプリの使用期間:約3年
Zapietが返信しました 2024年11月29日

Hi Sandra, thank you for the kind words! 😊

I’m thrilled we could quickly resolve your issue and get your local delivery rates up and running.

We're always here to support you with anything you need!

Cheers,
Klaudia

2024年12月30日

Thanks for the great customer service today! Appreciate it!

Barking Dog Bakery & Feed
アメリカ合衆国
アプリの使用期間:5年弱
Zapietが返信しました 2025年1月7日

Hi there,

Thank you for taking the time to leave such a fantastic review! I am delighted that I could help you and make your support experience a positive one.

Please feel free to contact us anytime if you need any further assistance.

Best wishes,
Diego

2024年11月7日

Sandy was quick to resolve my issues so I was able to continue on with receiving orders. This is my stores most important app to function and the staff is always very helpful to address any problems that may occur

Boujie Vegan® Bakery
アメリカ合衆国
アプリの使用期間:約3年
Zapietが返信しました 2024年11月11日

Hello Hannah,

Your kind words about our service and app mean the world to us. Please know that we are always here for you if you ever require any further assistance.

All the best,

Sandy

編集日:2024年12月16日

very helpful, solved my problem! happy day! thank you so much and Merry Christmas

SeaSweet Patisserie
オーストラリア
アプリの使用期間:4年以上
Zapietが返信しました 2024年12月8日

Reply updated 18 Dec 2024:

Hi Elias,

Thank you so much for taking the time to write such a wonderful review

It's always great to hear such positive feedback from our merchants, it encourages us to continue and strive even higher!

Wishing you a lovely holiday season,

-Steph

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Thank you for the 5 stars! We're thrilled you're enjoying our Pickup + Delivery app. Let us know if there's anything else we can do for you!

-Anggy

2025年1月9日

Kristine is a legend! They are so helpful when it comes to their customer service, help me figure out a very complex situation that I had no idea how to navigate. Couldn't recommend them more. If you need pick up and delivery, forget everyone else.

Être Patisserie
マレーシア
アプリの使用期間:12日
Zapietが返信しました 2025年1月15日

Hey there,

Thank you so much for your kind words - you've made my day!! You're the real rockstar, and I'm glad we could get your address pre-population and conditional activation set up together.

If you need anything else in the future, don’t hesitate to reach out – we’re always here for you!

Cheers,
Kristine

2024年11月1日

Even though my issue turned out to be a problem with Shopify, Manuel walked me through the issue, how to fix it in the future, and fixed it himself. And we were able to get the problem fixed within an hour of first reaching out.

Vikings and Goddesses Pie Company
アメリカ合衆国
アプリの使用期間:4年弱
Zapietが返信しました 2024年11月6日

Hey Rachel!
Thank you so much for taking the time to leave this review!! I believe what made it easier to assist you was that you explained the issue and provided us with so many details 🙂 It was a pleasure for me to help, so your customers can keep enjoying your delicious pies ❤️
Remember, we're always here to help!!
Cheers,
Manuel.

2025年2月6日

Jeanette was amazing after all i carry Karen personality sometimes she handled smoothly and helped me . She was so kind and helpful to solce the problem from begining to end. If she was here i could hire her.

OMO TRANSFER
アメリカ合衆国
アプリの使用期間:25日
Zapietが返信しました 2025年2月9日

Such a lovely review! Thank you so much, Omer. It was truly a pleasure assisting you. I’m delighted that everything is now working just as you expected.

2025年2月3日

Jessica was very helpful in resolving my concerns as it relates to my theme and updates.

RawthenticPlus
アメリカ合衆国
アプリの使用期間:約2年
Zapietが返信しました 2025年2月5日

Hi Ashley,

Thank you very much for taking the time to leave a review!

It was my pleasure helping you with your theme/updates and getting some wording changed on our Zapiet - Pickup + Delivery widget.

Please do not hesitate to reach back out if you have any questions or need any further assistance.

Warm regards,

Jessica