Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,610)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2022年9月22日

Uso esta aplicación para agendar pedido de los clientes y es muy fácil de implementar, y cuentan con muy buen chat de soporte ante cualquier problema.

Maria Manjar
チリ
アプリの使用期間:2年以上
Zapietが返信しました 2022年9月23日

Hola Maria,

Muchas gracias por sus amables palabras y su revisión de nuestra Store Pickup + Delivery aplicación

Si tiene alguna otra pregunta, no dude en enviarnos un mensaje.

Gracias,
Jessica

2022年8月10日

Love the app, simple and easy to use. Especially when you have excellent customer support from the chat. SANDY walked me through various changes and even sent me a hand drawn diagram showing me how and why edits needed to be made. Thank you Sandy!

Eat Fit Go
アメリカ合衆国
アプリの使用期間:2年以上
編集日:2020年6月24日

The Team at Zapiet have jumped on board and helped me out with issues on our website again & again. they are extremely knowledgeable and helpful when they are assisting you with your issues. The app itself is extremely good, easy to use.
I do recommend the app.

The French Kitchen Castle Hill
オーストラリア
アプリの使用期間:2年以上
Zapietが返信しました 2020年6月15日

Hi Julie,

Thanks so much for your feedback! Roughly six months ago we adjusted our pricing to better reflect the value our app now provides. As you are on a legacy plan we have been able to include the additional features free of charge. Should you wish to reduce your app costs even further, please be sure to take a look at our annual plans which offer an additional 20% discount compared to paying monthly.

If there is anything else I can help with please let me know :)

Kindest,

Andy Cargill
Founder of Zapiet

2020年7月1日

Zapiet’s Store Pickup + Delivery app has allowed us to offer a much wider array of products and services to our customers. Having the app running on our website when the pandemic hit saved our business. With only a couple quick configuration changes, we were able to seamlessly transition to curbside pickup & expanded local delivery - successfully moving the bulk of our business from our retail storefront to the website, overnight. Zapiet’s tutorials & help center are great for setup and troubleshooting, but in addition to these comprehensive resources is an excellent support team. They are quick to respond, incredibly knowledgeable, and happy to help. I’ve had the pleasure of receiving assistance from Sebastian on their support team on multiple occasions. He stands as an example of the best in customer service out there. He has not failed in solving each of my issues quickly and completely, even going above and beyond to assist with customizations for our particular business’ needs. While I think the app is an essential expansion of Shopify’s offerings for any business, my support experience alone would have me recommending the app. This is a development team keenly focused on their users’ satisfaction and success.

Furly's Pet Supply
アメリカ合衆国
アプリの使用期間:2年以上
2016年9月27日

This is my first review of any Shopify app, and with good reason. I am incredibly reluctant to offer my opinion on any app as none have stood out enough for me to do so.

I can say, without a doubt, Store Pick Up and Delivery is the best app on the market. The incredibly customer service is a testament of how solid the boys background knowledge in the delivery/pickup field is.

Customer service 10/10
App support 10/10
App quality 10/10
Functionality 10/10

Specifically, Sam has helped me get not 1 or 2, but 88 post codes (zip codes) up and running in my store for Local Delivery within the Perth Metro area, all within a extremely tight deadline.

The app support was incredibly supportive, detailed, easy to understand and nurturing.
No request was too big or difficult to handle, and anything that was not able to be handled within this app, a valid solution was offered.

I have loved having this app installed in my store and have tried many many others.

Thankyou both for your endless help!!

Fashion Backroom
オーストラリア
アプリの使用期間:2年以上
2023年2月10日

I have been using the solution for around a year now, great app and great support team. It is a bit pricy but it is definitely worth it!

Vivery
イタリア
アプリの使用期間:2年以上
Zapietが返信しました 2023年2月10日

Hi there!

Thank you so much for your kind words, it really means a lot!

It was our pleasure helping you set up our Pickup and Delivery widget in your new theme.

If you have any further questions, please do not hesitate to reach out and we'd be happy to help!

Have a great day,
Clemency :)

2020年8月23日

I recently got this app, the customer support so far has been excellent, it's an easy to use app however if you aren't sure on something the customer support team are there to help :)

Hush Living
イギリス
アプリの使用期間:2年以上
Zapietが返信しました 2020年8月25日

Hey Hush Living,

Thank you so much for leaving a positive review!

I am delighted to hear that you had an amazing experience with our support team, we really strive to give our customers a great experience every time they contact support.

If there is anything we can assist you with in the future just let us know :)

Thanks

Ronan

2020年9月8日

The app is great but the development team working behind it is absolutely incredible!

We had a very specific use-case that we wanted to put in place. Despite the confusing scenario Ronan and his team were very quick to respond to all of our questions and created a fantastic, robust solution for our shop.

Could not recommend the app or support team enough!

Thank so much guys! :)

Knock Knock by Smith & Brock
イギリス
アプリの使用期間:2年以上
Zapietが返信しました 2020年9月9日

Hey guys,

Thank you so much for leaving a fantastic review.

I am super happy that we could help you achieve your specific use-case.

Our whole support team are really invested in the "where there is a will there is way" mindset and we love cases like this where we can help a merchant implement a custom solution that improves the efficiency of their store.

If there is anything else we can help you with please do not hesitate to get in touch.

Have a great day.

Kind regards,

Ronan

2021年3月4日

I used Zapiet and it works very good and specially the service is always ready and good. I will suggest to everyone

ETNACOFFEE
イギリス
アプリの使用期間:2年以上
Zapietが返信しました 2021年3月5日

Hi there,

I am glad to hear everything is working well and that we were able to help you get things running for your store!

Take care,

Bogi

2018年3月17日

This app works great, has all the options you should need for a local delivery service. The support is AMAZING, I usually receive a reply and a fix within an hour. Keep up the good work guys!

Coughy
アメリカ合衆国
アプリの使用期間:2年以上