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We have a brick and mortar store and an ecommerce site and we needed an app that allowed us to calculate shipping costs for local delivery and allow customers to pickup orders in store. This app does both perfectly and has all customizable options you could want. Andrew went above and beyond to make a few small changes to the way my cart was displaying and he answered a question for me minutes after I sent it.
Great customer service and functionality, especially the order cutoffs and prep times allowed us to limit order flows based on our operational needs.
Hi,
Thanks for the complimentary feedback! Love to hear that you're enjoying the app.
Best wishes,
Bogi
I use this app for my dessert shop and have been working closely with Pamela and Ismail to fix a couple of issues related to my store's theme, as well as make some small changes to better fit my needs. The customer support has been AMAZING. Responses have been quick, detailed, and issues were fixed promptly and effectively. I would definitely recommend this app as the customer support is impeccable.
Thanks so much for your lovely review and recommendation!
It has been a pleasure working with you to get your store up and running again and we are glad you are happy with our service.
Wishing you and your business all the very best this year!
Pamela
Jessica helped us to solve an issue with our website and even went as far as letting us know what the issue was when it was not an issue with Zapiet, but rather with Shopify. She was incredibly kind and quick to get back to us.
Hi Alex,
It was my pleasure!
Thank you for your kind words and for using our Store Pickup + Delivery app.
If you have any other question, please do let us know.
Cheers,
Jessica
I worked with Andy and he was an amazing helping hand getting my store running correctly... i wish more apps had help like him..
I truly love this app and the whole support team - I've watched them develop into such an amazing app for a while now and I highly recommend their service. It is so easy to use and any questions I have are always cleared up in the most professional, fastest, and easiest way!
Thank you for the awesome review! We do try our best to help and resolve issues quickly while providing as much information as possible.
Stephane
Very good app, lots of setting options. Regarding the support is excellent we can not do better Jessica, Chloé and Clémentine very good job!
Hi there,
Thank you so much for your kind words! It was a pleasure working with you, if there is anything else we can help you with please do not hesitate to reach out :)
Hope you have a wonderful day!
Clemency
Took me a while to figure out some aspects but it's a great app. Customer service was **really fantastic** - so helpful & proactive. Highly recommended.
Hello there,
Thank you so much for this lovely comment ! I was happy to discuss with you on our live chat, and to make sure that your configuration was matching your needs.
Don't hesitate to come chat with us again, if ever you need.
Sandy
We cannot thank Jessica enough for her continued tech support and patience as we navigate our growing business! We never imagined the level of customizations this app afforded us, and Jessica guided us through all of the many offerings to help us achieve our business goals. Thank you Jessica!!!
Hi Ryan,
Thank you so much for your kind words and wonderful review.
It was a pleasure helping you today with the preparation and cut-off times feature of our Zapiet - Pickup + Delivery app.
Any other questions or assistance, please do not hesitate to reach out.
Cheers,
Jessica
Fantastic app and more importantly - really quick support. Sam made the amendments for me and actually gave himself more work by making minor suggestions to help improve the flow of the checkout.
Thank you so much