レビュー (1,699)

総合評価
4.8
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2025年1月3日

Outstanding customer service! Answered our questions quickly and helped us with a few special asks. :)

Olson's Flowers & Gifts
アメリカ合衆国
アプリの使用期間:4ヶ月
Zapietが返信しました 2025年1月6日

Hi Kristen,

Thank you very much for writing such a wonderful review!

I'm glad I was able to assist you and provide a positive support experience! If you ever have further ...

2024年11月27日

Klaudia was awesome. Fixed my issue in super fast time and gave me a rundown of what she did to fix it.

Goodies Jamaican Patties
オーストラリア
アプリの使用期間:約3年
Zapietが返信しました 2024年11月29日

Hi Sandra, thank you for the kind words! 😊

I’m thrilled we could quickly resolve your issue and get your local delivery rates up and running.

We're always here to support ...

2025年2月6日

Great app, And support team always help me to resolve my issues in short time. Special thank you to Jeanette :)!

the flowerzzz
スイス
アプリの使用期間:約1ヶ月
Zapietが返信しました 2025年2月9日

Thank you for your kind words! 😊

We're glad to hear that Jeanette and our support team could assist you quickly. Let us know if you ever need anything else! 🚀

2024年11月22日

Great customer support. I'm able to get my problems solved within a short period of time, and it's always been resolved. Highly recommend!

Voyageurs Sourdough
アメリカ合衆国
アプリの使用期間:4年以上
Zapietが返信しました 2024年11月26日

Hi!

Thank you so much for your review!!

We do our best to provide the best experience to every one of our merchants, and it was my pleasure to help you one more time.

...

2024年11月22日

The team was a great help!
Anggy was fantastic!

Pan Chancho Bakery
カナダ
アプリの使用期間:4年以上
Zapietが返信しました 2024年11月26日

Hi there!

Thank you so much for taking the time to write a review! It was my pleasure to help, and I'm glad we were able to get everything working as quickly as we did.

...

2024年11月15日

I have had a few questions on how to use the app or where to find specific information on what would help my application best and I have always had a quick response and answers to my questions. I recently had an online meeting with Jeanette, and she was very nice, pleasant, helpful and explained everything to me including the fact that all of the information that we just discussed would be ...

Eston's Bakery
アメリカ合衆国
アプリの使用期間:約7年
Zapietが返信しました 2024年11月20日

On behalf of Jeanette and our whole team, thank you for your 7+ years of loyalty, and your wonderful feedback! Your kind words about our team and our app really do mean a lot ...

2025年1月7日

Was facing some subscription billing charges issue as I am still testing the revamp of my website with the Zapiet App. I reached out to the supports team and Betty from support team was super quick in replies and efficient in expediting my ticket. Much appreciate! Hope when we settle with our website, the apps will run smoothly for us.

Re.juve Cold Pressed Juice Singapore
シンガポール
アプリの使用期間:約2ヶ月
Zapietが返信しました 2025年1月8日

Hi there!

Thank you for sharing your positive review! It was my pleasure helping you out with this issue. As you continue to refine your website, we are here to help every ...

2025年1月18日

Kristine was so lovely, and so prompt. Her help solved the issue in only a matter of time. thank you so much

Tori’s Treats
オーストラリア
アプリの使用期間:約1ヶ月
Zapietが返信しました 2025年1月21日

Hi Tori,

It was so lovely to speak to you too, and I am so happy we were able to get everything working in your store! Thank you so much for your wonderful review - it made ...

2025年2月6日

Jeanette was amazing after all i carry Karen personality sometimes she handled smoothly and helped me . She was so kind and helpful to solce the problem from begining to end. If she was here i could hire her.

OMO TRANSFER
アメリカ合衆国
アプリの使用期間:25日
Zapietが返信しました 2025年2月9日

Such a lovely review! Thank you so much, Omer. It was truly a pleasure assisting you. I’m delighted that everything is now working just as you expected.

2024年12月9日

Pickup and delivery works very well in both online store and Shopify POS.
The Zapiet schedule tile in POS works great. It's a bit unclear where Shopify POS leaves off and Zapiet Pickup + Delivery takes over.

Customer support was able to research both and help me navigate the process for both.

I look forward to using these 2 together in the future

Piedmont Scout Tree Lot
アメリカ合衆国
アプリの使用期間:8ヶ月
Zapietが返信しました 2024年12月11日

Thank you for your review! Glad to hear our support team were able to guide you through using the app for both POS and your online store.

Best wishes,

Bogi
Zapiet