Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,651)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年10月31日

Timely responses, good support. We do a lot of business through local delivery routes, and unfortunately Shopify doesn't have great native functionality for this, but the Zapiet app makes this easier and more intuitive for our customers.

Old Salt Co-op
アメリカ合衆国
アプリの使用期間:30日
Zapietが返信しました 2024年11月6日

Hi,

Thank you for your wonderful review! We're thrilled our Pickup + Delivery app is able to help manage your local delivery routes.

Best wishes,

Zapiet team

2024年11月7日

Amazing support team. They are super responsive and will take the time to understand and find solutions for your problem. The app itself has all of the functionality we need to handle pick up and delivery orders.

Andrew's Cheese Shop
アメリカ合衆国
アプリの使用期間:約1ヶ月
Zapietが返信しました 2024年11月11日

Hi Emma,

Thank you so much for the kind words! We're so happy to hear that our support team was able to help and that the app is working well for your pickup and delivery orders. If you ever need anything else, don’t hesitate to reach out—we’re always here to help!

Have a great day!
Angelo

2024年11月14日

Support is super responsive (<5 min response time) & helpful - resolved my issue within 20 min

Tipton & Hurst
アメリカ合衆国
アプリの使用期間:約1年
Zapietが返信しました 2024年11月19日

Hi there, this is Manuel!

Thank you so much for your 5-star review!
I really appreciate the details you provided, as they helped me resolve everything quickly. I´m glad we were able to figure this out quickly. I looked at your store and, the Heartside Harvest Centerpiece is especially beautiful, and I absolutely love the flowers—it's perfect for Thanksgiving!

Happy Holidays,
Manuel 🎄

2024年11月20日

Stephane was very helpful, slove the problem in minutes. Great Job!

SOSWEET
カナダ
アプリの使用期間:8ヶ月
Zapietが返信しました 2024年11月25日

Hi Zhimin,

Thanks for taking the time to leave such an awesome review!

It was a pleasure helping you with your inventory integration query and should anything else come up, we'll be there for you

-Steph

編集日:2024年10月11日

Betty was very helpful, I had run into an issue with items not being listed as available for in store pickup before but couldn't remember how to fix it. They helped me out quickly and did a thorough check of my site going above and beyond to streamline something else that wasn't even my main concern.
Thanks!

Forest & Flour
アメリカ合衆国
アプリの使用期間:7ヶ月
Zapietが返信しました 2024年9月6日

Hi there! Thank you so much for writing such a wonderful review for us. We are happy to have helped you set up your Zapiet Pickup + Delivery app. Feel free to reach out anytime you need a hand.

Warm regards
Betty

2024年12月2日

Excellent customer service! I integrate the shipping date selector on my site and it is a great feature!

ScottCakes
アメリカ合衆国
アプリの使用期間:5ヶ月
Zapietが返信しました 2024年12月8日

We appreciate the positive feedback! It’s great to hear that the shipping date selector is adding value to your site.

If there’s anything else we can assist with, don’t hesitate to let us know!

-Leo

2024年9月12日

Kitty has been really helpful trying to resolve an issue keeping us updated along the way. Great service, keep up the good work!

Urban Tropicana
イギリス
アプリの使用期間:2年弱
Zapietが返信しました 2024年9月20日

Hi Lewis,

Thank you so much for taking time to leave us a lovely review. It was a pleasure working with you to isolate the issue on your store and I appreciate your patience while the development team worked to resolve it.

Please do not hesitate to reach out in future if there is anything else we can assist you with.

Best wishes,

Kitty

2024年9月23日

Great app with endless options. Customer service is always exceptional. Issues are looked into and rectified quickly.

STORE TO DOOR
オーストラリア
アプリの使用期間:4年弱
Zapietが返信しました 2024年9月25日

Hi George,

Thank you so much for taking the time to leave a review! It was a pleasure assisting you with our Zapiet - Pickup + Delivery app and resolving the order issues you encountered.

If you need any further help, feel free to reach out to our team. We're always here to support you!

Warmest regards,

Krystabel

2024年11月2日

Pavlo was incredibly helpful and took the time to explain everything to me. Much appreciated!

Gourmet Gannet
ニュージーランド
アプリの使用期間:4年以上
Zapietが返信しました 2024年11月5日

Hi,

Thank you so much! :) I’m glad I could help and provide the clarity you needed. It was a pleasure assisting you! You are welcome to reach us any time.

Warm regards,
Pavlo

2024年11月20日

Great customer service support. Lots of helpful advice and recommendations regarding integration with your store.

The Union Shop
イギリス
アプリの使用期間:約1ヶ月
Zapietが返信しました 2024年11月22日

Hi Jennifer,

Thank you so much for your kind words! I’m happy to hear that you found the support helpful and the advice valuable for integrating with your store. If you ever have more questions or need further assistance, please don’t hesitate to reach out—we’re always here to help!

-Jeanette