Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,589)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2022年2月23日

We've been using this app for about half a year now. There are still some limitations to the app (as with all apps) but overall, it has been very useful for our business and it's great that the team behind the app is working hard to roll out updates — we really hope they can figure out a way to include the delivery/pickup date on the Shopify packing slips and also allow us to choose a longer pickup/delivery window (currently it only allows a slot frequency of up to every 60 minutes). A special thank you to Ismail Raji (Senior Merchant Support), who has been very helpful and fast in helping us sort out some issues.

CAI 蔡
シンガポール
アプリの使用期間:1年以上
Zapietが返信しました 2022年3月7日

Thank you so much for your kind words.

We really appreciate you taking the time out to share your experience with us — For the packing slip, once Shopify supports order attributes in its template, we'll add a ready to use code snippet to our help centre so you can simply copy it and paste it to include the app details.

We've taken note of the delivery window frequency request and, hopefully, we can drop you an update on it in the near future.

Thanks,
Ismail

2021年10月12日

This app is really good, all the support staff are super friendly and Maria the support assistance was amazing and helped to solve the problem immediately.

A Convenient Store
イギリス
アプリの使用期間:1年以上
Zapietが返信しました 2021年10月13日

Hello there,

Thank you for your lovely review! It was a pleasure helping you out today and I'm happy you're enjoying our app.

Wishing you a beautiful day,

Maria

編集日:2020年12月28日

Marija Belina availed an exceptional level of customer service and professionalism & as well as resolving my issues, she educated & walked me through the issues with the App that I was struggling with. She is an absolute credit to the company!

The Green Berry
イギリス
アプリの使用期間:1年以上
Zapietが返信しました 2020年12月28日

Hi there,

Thank you so much for the lovely review! I really appreciate your kind words.
It was a pleasure working with you—we're happy to help should you need us again.

Marija

2020年1月24日

I am a local business with a new business model, because of this customization is almost inevitable.
I have had the best support from the whole team at Zapiet, Robert, Ismail, Sam & Sandy.
I would recommend this app over anything else out there for the support, clear explanations and continuous follow up to all requests.
Try it, you wont be disappointed!

Zoomer
アメリカ合衆国
アプリの使用期間:1年以上
2016年1月28日

I compare this app as i compare an android phone to an iphone. This app has every function and they are still adding more. It is versitile and can be adapted to your needs. Their customer service is fast and very helpful. I would like to see a fixed price for long term users, as it can be seen as expensive long term. Highly recommended.

Kelly Cube
オーストラリア
アプリの使用期間:1年以上
2021年8月13日

Jessica on support was amazing. Helped me in less than 10 min cannot say enough about how pleased i am with the support

MealFit
アメリカ合衆国
アプリの使用期間:1年以上
Zapietが返信しました 2021年8月13日

Hi there,

It was so nice chatting with you and thank you very much for your kind words.

So glad to able to help and get your store up and running with our app.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,

Jessica

編集日:2022年2月22日

clemency on customer support chat was so great... the app didnt do exactly what I needed for one thing and she was able to find a workaround... and worked around it with me! she even took on some of the work herself so it we could get it resolved quicker. she made sure all of my issues were fixed, and dindt rush to get off of the chat with me until they were! the same goes for jessica... I had a separate issue and she was so patient, making sure all of my issues were resolved and everything was working smooth.

The Prime Butcher
アメリカ合衆国
アプリの使用期間:1年以上
Zapietが返信しました 2022年2月22日

Hi there,

It was an absolute pleasure speaking with you today, thank you so much for your kind words!

Should you ever need anything please don't hesitate to reach out to us :)

Hope you have a lovely day,

Clemency :)

編集日:2021年9月28日

This has been a total lifesaver for our store. Since installing the team in support have answered any question raised. The system works great, and with a successful busy checkout, it keeps up with the volume of sale. Shopify had an issue and Support at Zapiet sorted the issue by their online chat - OUTSTANDING SERVICE !!!!!! Hats off to the team your amazing - keep developing it as much as possible - HIGHLY recommend.

Delifresh Ltd
イギリス
アプリの使用期間:1年以上
2024年4月25日

Just started using this as we are building out a site and support and tutorials have been OUTSTANDING!!

TAGG Shop
アメリカ合衆国
アプリの使用期間:12日
Zapietが返信しました 2024年4月28日

Hi Leslie,

Thank you very much for taking the time to leave such a lovely review!

It's been my pleasure helping you to set up our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Welcome to the Zapiet family!
Jessica

編集日:2022年10月24日

Special thanks to Stephane for his great customer service and help. Very pleased. H responded in a timely manner & also provided a very helpful article for further assistance.

Sammy Cheezecake
アメリカ合衆国
アプリの使用期間:1年以上
Zapietが返信しました 2021年7月6日

Hi guys,

Thank your for your kind words. It was a true pleasure helping you out.

It's amazing to hear our app is just what you guys need.

Have a lovely day!

Maria