Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,609)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2017年10月2日

Great app and very user friendly

Fuel Power Of Health
ベルギー
アプリの使用期間:約1年
編集日:2020年9月28日

We are a small grocery convenience store. We use Zapiet to schedule local e-bike delivery and curbside pickup for orders placed through our website. I tried a couple other apps before Zapiet and found Zapiet by far has the best options in terms of: providing for both pickup and delivery, allowing scheduling of specific pickup and delivery times, limiting delivery to a particular zone based on driving distance. It integrates well with Shopify in terms of order fulfillment, tracking and customer communications. We did have an issue arise when the theme we were using was upgraded, which resulted in several coding conflicts with the Zapiet app. Zapiet was very responsive to our support requests, following up and escalating the issues until they were resolved. Great app and technical support, we are very satisfied.

Jade Market
アメリカ合衆国
アプリの使用期間:約1年
Zapietが返信しました 2020年9月29日

Hey there!

Thanks so much for your kind words, and for sharing your experience. I often shop locally, so small stores like yours have a special place in my heart. We’re both proud and happy to support you on your journey.

Best of luck,

Sebastian

2019年1月16日

The team has been really helpful for me in the setup process i am very pleased with their follow up and their willingness to respond. great job homies!

Time Traveler's Bakery
アメリカ合衆国
アプリの使用期間:約1年
2022年12月29日

Jessica made it so simple to navigate our site. Prompt help and courteous service. If you are not exactly certain how to do things, they are awesome!

Lowcountry Oyster Company
アメリカ合衆国
アプリの使用期間:約1年
Zapietが返信しました 2022年12月30日

Thank you so much for you kind words. It was my pleasure helping you today with our pickup and delivery app.

If you have any other questions, please do not hesitate to reach out!

Cheers,
Jessica

2022年10月6日

This app helps us to fulfill different order dates where customers need to select their delivery date. We also had some great help from their customer support team to help us adapt some new products on the site, they were brilliant in coming up with solutions to our problem!

Organibox
イギリス
アプリの使用期間:約1年
Zapietが返信しました 2022年10月8日

Hi there,

Thank you for your lovely review!

We are happy to hear you are enjoying using our app and that I could help you out with a solution today.

Have a lovely day,

Flora

編集日:2017年5月30日

Hands down the most useful app we use! Its an absolute must for any business doing local deliveries and or store pickup orders. Our business is working towards shipping nationally as well - and this app integrates seamlessly with all three fulfillment options. I'm crazy picky from an aesthetic standpoint and Store Pickup + Delivery looks awesome from a design perspective. From a functional standpoint these developers have thought about damn near everything all the way down to the breakpoint hour on order deadlines. The last thing I'll brag about is their responsiveness - I contacted them with a question and I had a response within hours!!! So rare. If you're on the fence at all - take advantage of the free trial period and try this app!

Ultimatefoods2
アメリカ合衆国
アプリの使用期間:約1年
2020年5月27日

Nous avons ajouté cette application à notre eshop pour pouvoir paramétrer au mieux nos livraisons & click&collect, la mise en route a été un peu laborieuse (ce qui explique la note, si j'vais pu j'aurais mis 4,5 ;) ) mais à chaque fois que nous avons eu un problème ou une question nous avons rapidement reçu aide ou réponse, et une fois que tout est fonctionnel l'app est juste top !

🚲 Salatim To Go 🚲
フランス
アプリの使用期間:約1年
2024年1月23日

Zapiet has been very user friendly from the get go. Easy to set up, learn, get started using. Reasonably priced for the subscription and allows us to offer the local delivery and pickup services we need to as a flower shop using Shopify as our POS and ecommerce site. Today I was having issues with my Zapiet app, due to no fault of theirs, but their customer service got back to me very quickly and fixed the issue I accidentally caused (I had accidentally disabled a widget feature). Stephane fixed it from where he was at and immediately had things working for me again. Appreciate the user experience you guys offer! Great product.

Cassidy Station
アメリカ合衆国
アプリの使用期間:12ヶ月
Zapietが返信しました 2024年1月28日

Hi Kyle,

Thank you for taking the time to write such a wonderful review!

It reallty was a pleasure working with you and helping out with our Zapiet - Pickup + Delivery app.

If anything comes up in the future, we'll be there to help

-Steph

編集日:2020年6月25日

For the first time I reached out to Zapiet support team because we are in the process of rolling out more stores as "store pickup" and we needed some clarifications so we can plan better our future rollouts and Jayne Forde had assisted us by answering all our questions in a timely manner- thank you for this great great support, really appreciated!

Thank you also for Bogi and Ismail to provide us with some guidance on Zapiet app.

Thank you for your professionalism during support!

National Sports
カナダ
アプリの使用期間:約1年
2016年12月12日

Without a shadow of a doubt this is the best customer service I have ever received.
I didn't think i was going to be able to get what i needed from the app, and the team at Zapiet just made everything work perfectly on the same day.
If you can't quite work things out, please please contact them on Facebook and they will do all the hard stuff for you.
Check out what they have done for us in the check out.
Tom
www.thescreensurgery.com

The Screen Surgery
イギリス
アプリの使用期間:約1年