Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,580)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
編集日:2020年3月10日

Amazing help, quick turnaround time, very personable and patient. Thank you for all of your help, so nice.

Nature's Select Pet Food
アメリカ合衆国
アプリの使用期間:10ヶ月
編集日:2021年8月6日

Zapiet has been so vital to our store operations! Our bakery has been able to operate and grow by solely operating online during this pandemic. The app also provides the best support, they have never made me feel that any question was ever to small or too big. Thanks guys!!

The Daily Knead
フィリピン
アプリの使用期間:10ヶ月
Zapietが返信しました 2021年8月6日

Hi Maria!

Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up custom pickup slots in our Zapiet - Pickup + Delivery app. We are here if you ever need help with anything else.

-Veno

編集日:2023年8月21日

J'ai fais appel au support suite à un problème technique. Je suis tombé sur Sandy qui a pris le temps de m'expliquer le problème ! Nous avons pu le résoudre très rapidement ! Vraiment top :)

Ethclo
フランス
アプリの使用期間:10ヶ月
Zapietが返信しました 2023年7月4日

Bonjour,

Ce fut un plaisir de m'assurer que vos paramètres soient configurés de manière à vous offrir la pleine capacité de notre widget

Je vous remercie de ces gentils mots, et vous souhaite tout le meilleur pour la suite !

Sandy

2022年2月3日

I loved working through chat with Klaudia. At first I was fearful it wouldn't be as useful and easy/friendly as having someone on a call but to my absolute surprise it was amazing! She managed to resolve all my issues in no time and saved the day. Give her a 5 star rating.

Maison Macha
アメリカ合衆国
アプリの使用期間:10ヶ月
Zapietが返信しました 2022年2月3日

Hi Macha,

What an awesome review 😊

It was great chatting about your requirements and being able to configure the app to suit them.

If you need any help, you know where to find us!

Have a great day ahead,

Klaudia

2022年8月30日

I used this app to setup my local delivery. Very confused at first, I reached out for help from one of the knowledgable employees and they were a HUGE help! Very quick to respond too :)

Euclid Farms
カナダ
アプリの使用期間:10ヶ月
Zapietが返信しました 2022年9月1日

Thank for your the awesome review!

We're always happy to hear wonderful feedback such as this not only for our Store Pickup + Delivery app, but for the team as well. We work hard to give our merchants the best experience possible with our apps but also when interacting with our staff!

編集日:2023年3月29日

Support was super responsive and was able to fix several issues quickly so we can launch our new site!

shopdowntoearth.com
アメリカ合衆国
アプリの使用期間:10ヶ月
Zapietが返信しました 2022年10月19日

Hey Alice!

Thank you for your kind words

It was really nice helping you out with your store and our Pickup + Delivery app 🙏🏻 Should you need anything else down the road to not hesitate in reaching back!

Wishing you a lovely day,

María

2015年7月22日

Excellent support! Fast response and customer care support. You can't imagine that this support service happen in Shopify App, even hard to find in Software Engineering Industry.

Cakestarter
中華人民共和国香港特別行政区
アプリの使用期間:10ヶ月
2023年1月7日

I am an online start-up bakery with one location. I migrated to Shopify because I needed future delivery, and WIX could not provide that functionality.
When I arrived at Shopify, I tried an alternative delivery app, but the application did not work correctly, so I turned to Zapiet - Pickup + Delivery.
I was concerned about the monthly cost of $29.99, but I was in a pinch and figured I would sort that out later.
The application worked perfectly. It was easy to install and provided all the functionality I needed, plus even some I did not know I needed. In addition, online support through Chat was constructive.
Getting back to the cost issue, I decided that 29.99 was too much, so I switched to another app, wrong decision. I quickly realized my mistake and went back to Zapiet. I then discovered they had started another subscription plan for a one-store operator with one location that was cheaper than my original plan.
I signed back up.
I had some issues with the restart, and again, Zapiet customer support (thanks, Clemancy and Stephane!) came through, and Zapiet resolved all issues quickly and efficiently.
I cannot recommend this application and company highly enough.

Three Brothers Cheesecakes
アメリカ合衆国
アプリの使用期間:10ヶ月
Zapietが返信しました 2023年2月22日

Hi there,

Thank you so much for your kind words, we can't say how much it means to us!

We're so happy our Startup plan suits your store, and it was our pleasure helping you get set up with our pickup and delivery app :)

If you have anything else we can help with, please let us know!

All the best,

Clemency and Stephane

2021年1月21日

Cannot rate this app and support highly enough. Any issues I've come across have been resolved quickly and the recent updates such as limits applied to pickups as well as local delivery really help us serve our customers well.

Henry Street Garden Centre
イギリス
アプリの使用期間:10ヶ月
2023年7月14日

Great app and great customer service!!! Multi location best solution we could've found!!! Thank you guys!

Rock N' Road
アメリカ合衆国
アプリの使用期間:10ヶ月
Zapietが返信しました 2023年7月17日

Hi there!

Thank you so much for taking the time to provide feedback about your experience with Zapiet - Pickup + Delivery. We're so glad we could assist you.

If there is anything else we can do for you, please let us know. We're more than happy to help.

Wishing you all the best,
Betty