Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,657)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2026年2月3日

Reported a translation glitch at checkout and it was resolved in just one day. Fantastic! I’ve been a loyal user since 2020 and it’s great to see the app constantly improving.

Léselle
中華人民共和国香港特別行政区
アプリの使用期間:6年弱
Zapietが返信しました 2026年2月4日

Hello Jayden,

Thank you so much for the kind review. We’re really happy to know you’ve been with us since 2020 and truly appreciate.

Please feel free to reach out anytime if you need help in the future. We’re always here for you, 24/7.

Warm regards,
Rutvik

2026年2月9日

This app does exactly what it promises. The front-end display looks clean, clear, and professional, which is a big plus for customers.

What really stood out for me was the support. We accidentally broke something on our end, reached out, and got help almost immediately. They even logged into our store and fixed it for us — the whole thing took under 30 minutes. The chatbot is actually useful for quick issues too, and when the problem was more technical, a developer jumped in right away.

Overall: solid app, great UI, and genuinely impressive support.

Alambika
カナダ
アプリの使用期間:約4年
Zapietが返信しました 2026年2月10日

Thank you so much for the detailed and thoughtful review! I’m really glad to hear the app is delivering what you expect and that the front-end experience has been a plus for your customers. We truly appreciate you taking the time to share your experience. Thanks again for choosing Zapiet – Pickup + Delivery, and we’re always here if you need anything further!

Warm regards,
Srivastav

2026年1月7日

Rutvik provided invaluable support in troubleshooting and fixing a critical shipping rate issue during the launch of our latest market.

The Floral Atelier
シンガポール
アプリの使用期間:7年以上
Zapietが返信しました 2026年1月7日

Hello Leilan,

Thanks so much for the feedback, really means a lot! Glad I could help fix the shipping rate issue. If you ever need anything, just drop us a message, and we’ll be happy to help.

Regards,
Rutvik

2025年12月17日

Love working with the Zapiet team! Awesome to talk to humans who help and are knowledgeable about their product. The app works so well for our needs as a florist!

Jardiniere Flowers
アメリカ合衆国
アプリの使用期間:5年以上
Zapietが返信しました 2025年12月18日

Hi Caroline,

Thank you so much for the lovely review! I truly enjoyed working with you as well.

It means a lot to hear that our Zapiet - Pickup + Delivery app is working so well for your florist needs, and that I’ve been able to provide helpful, knowledgeable support.

If you have any questions, please don’t hesitate to reach out.

Warm regards,
Jessica

2026年1月26日

Betty is extremely helpful, she is willing to list and help me to tackle the operation issue as fast as she can. Furthermore, she helped me to investigate the checkout process to understand the operation is smooth and the setup is accurate

city'super E-Shop (UAT)
中華人民共和国香港特別行政区
アプリの使用期間:約1年
Zapietが返信しました 2026年1月26日

Hi Louis!

Thank you so much for your wonderful review. It was truly a pleasure assisting you with the app today. If you ever need any help, please don’t hesitate to reach out to us anytime. We’re always here for you!

Best regards
Betty

2025年12月13日

Amazing support as always, I've had Zapiet on my website for about 5 years now and not only the app works great but their support is always on point whenever there is any issue, even on weekends!

Cozy Cake
オーストラリア
アプリの使用期間:6年以上
Zapietが返信しました 2025年12月16日

Hi Lucas,

I truly appreciate you taking the time to leave such a fantastic review. Your feedback is incredibly encouraging. If there’s ever anything else I can help you with, I’m just a message away.

Sincerely,
Rutvik

2025年12月11日

Jessica provided excellent support. Her "stick-to-it-ness" and knowledge of the app helped us solve a difficult problem and stop a series of fraudulent attacks on our site.

Talluto's Pasta
アメリカ合衆国
アプリの使用期間:5年以上
Zapietが返信しました 2025年12月11日

Thank you very much Jim for your kind words and for taking the time to leave a review, I really appreciate it!

You know where to reach us if you have any questions or need any further assistance.

Warm regards,
Jessica

2026年3月5日

Zapiet is a very good app for managing local delivery in Shopify. The setup can be a bit challenging at the beginning, especially when configuring delivery rates and settings, but the support team was incredibly helpful. Rutvik assisted me patiently and guided me through the process step by step until everything was working correctly. The team was very efficient and responsive, and they made sure the issue was fully resolved. I truly appreciate their support and recommend the app for stores that need reliable local delivery management.

BLOSSOM MAISON
アメリカ合衆国
アプリの使用期間:3ヶ月
Zapietが返信しました 2026年3月6日

Hi Mercedes Ramirez,

Really appreciate your review! It was a pleasure assisting you. If you ever need anything in the future, I’ll be happy to help.

Best,
Rutvik

2025年12月23日

Zapiet basically runs the backend of my operations. Support is fast and effective -- they usually revert within a minute which helps with business critical issues. Thanks always Team (Jessica & Nandita)

Ezo Seafoods Fresh
日本
アプリの使用期間:約1年
Zapietが返信しました 2025年12月24日

Hi James,

Thank you very much for your kind review!

We are both very happy to have helped you and your store with our Zapiet ‑ Pickup + Delivery app.

If you have any questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Nandita & Jessica

2026年1月23日

Exceptional customer service and assistance. The team, specifically Genesis, is very responsive and so willing to help us resolve any issues. Once the setup was complete, this app works wonderfully for our florist business. Highly recommend!

Lovebird Flowers
カナダ
アプリの使用期間:3ヶ月
Zapietが返信しました 2026年1月24日

Hi Kendra,

Thank you so much for the kind words and for taking the time to leave this review! I’m really glad I could help get everything set up in our Zapiet ‑ Pickup + Delivery app and that it is working well for your florist business. It truly means a lot to hear this, and I appreciate the recommendation. Please don’t hesitate to reach out if you ever need anything.

Warm regards,
Genesis