Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,651)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年11月15日

I have had a few questions on how to use the app or where to find specific information on what would help my application best and I have always had a quick response and answers to my questions. I recently had an online meeting with Jeanette, and she was very nice, pleasant, helpful and explained everything to me including the fact that all of the information that we just discussed would be emailed to me. That was great so that I can review the information anytime later and didn't have to remember it. I love Zapiet - Pickup + Delivery and have been using for 7+ years. It works great for our online store and haven't found anything better for our needs. I would definitely recommend trying this app! Thanks to everyone at Zapiet and keep up the good work!

Eston's Bakery
アメリカ合衆国
アプリの使用期間:約7年
Zapietが返信しました 2024年11月20日

On behalf of Jeanette and our whole team, thank you for your 7+ years of loyalty, and your wonderful feedback! Your kind words about our team and our app really do mean a lot to us.

Best wishes,

Bogi

2024年12月20日

Zapiet has been a wonderful app to solve our unique shipping, local delivery, and in-store pickup options. The back end is very intuitive with lots of customization.

Their support team has been amazing, especially Jeanette! She responded quickly and took the time to hop on a call with us to work through any issues we were running into.

Green Acres Nursery & Supply
アメリカ合衆国
アプリの使用期間:4年以上
Zapietが返信しました 2024年12月24日

Hi Nikki, thank you so much for your kind words! I’m so glad to hear that Zapiet has been a great solution for your shipping, delivery, and pickup needs. It was my pleasure to assist you and hop on a call with you to work through any issues.

If you ever need anything else, don’t hesitate to reach out—we're always happy to help!

2024年11月8日

This app is perfect for helping my customers select their date/time for delivery or pickup.

Had few issue with my new theme and their customer service was fast and on point. Manuel who helped me with my issue solve the problem in no time.

Thank you highly recommend this app.

Agape Floral Studio
カナダ
アプリの使用期間:6年弱
Zapietが返信しました 2024年11月20日

Hi,

Thanks for your feedback about our app and our service! Happy our team was able to help you promptly and get you up & running.

Best wishes,

Bogi

2024年10月4日

Actually had my issue resolved within a couple of hours, rather than being palmed off back to Shopify or another app (which is what I've come to expect from most support services).

Pressed Earth Juices
オーストラリア
アプリの使用期間:6年以上
Zapietが返信しました 2024年10月8日

Hi Zoe!

Thank you for taking the time to leave us a wonderful review! Super happy to hear that we were able to assist you with our Zapiet - Pickup + Delivery app. Please remember that we are always here to help with any further assistance you may need.

Have a great day!

Best regards, Betty

2024年12月3日

Support is great. This gives our customers the option to pickup or have their order shipped. Makes our handling of orders easier!

Fungi Akuafo Inc
カナダ
アプリの使用期間:7年以上
Zapietが返信しました 2024年12月8日

Thank you for the great review!

We're so glad our pickup and delivery options are making order handling easier for you. Let us know if you ever need any further assistance!

- Diego

2024年11月1日

Even though my issue turned out to be a problem with Shopify, Manuel walked me through the issue, how to fix it in the future, and fixed it himself. And we were able to get the problem fixed within an hour of first reaching out.

Vikings and Goddesses Pie Company
アメリカ合衆国
アプリの使用期間:4年弱
Zapietが返信しました 2024年11月6日

Hey Rachel!
Thank you so much for taking the time to leave this review!! I believe what made it easier to assist you was that you explained the issue and provided us with so many details 🙂 It was a pleasure for me to help, so your customers can keep enjoying your delicious pies ❤️
Remember, we're always here to help!!
Cheers,
Manuel.

2024年12月9日

Pickup and delivery works very well in both online store and Shopify POS.
The Zapiet schedule tile in POS works great. It's a bit unclear where Shopify POS leaves off and Zapiet Pickup + Delivery takes over.

Customer support was able to research both and help me navigate the process for both.

I look forward to using these 2 together in the future

Piedmont Scout Tree Lot
アメリカ合衆国
アプリの使用期間:8ヶ月
Zapietが返信しました 2024年12月11日

Thank you for your review! Glad to hear our support team were able to guide you through using the app for both POS and your online store.

Best wishes,

Bogi
Zapiet

2024年11月7日

Sandy was quick to resolve my issues so I was able to continue on with receiving orders. This is my stores most important app to function and the staff is always very helpful to address any problems that may occur

Boujie Vegan® Bakery
アメリカ合衆国
アプリの使用期間:約3年
Zapietが返信しました 2024年11月11日

Hello Hannah,

Your kind words about our service and app mean the world to us. Please know that we are always here for you if you ever require any further assistance.

All the best,

Sandy

2024年10月22日

Jeanette was efficient and effective at solving our problem when I contacted support! Not only did she trouble shoot it, she fixed it right away!

Shirley's Popcorn
アメリカ合衆国
アプリの使用期間:4年以上
Zapietが返信しました 2024年10月24日

Hello Pete, thank you for your wonderful feedback! I'm so glad I could help solve your problem quickly. If you ever need assistance again, don’t hesitate to reach out. I’m here to help! ❤️

2024年12月19日

Betty was very helpful in resolving an issue we encountered due to Online Store 2.0. She acted swiftly and addressed other issues that we didn't even notice. Thank you!

Blake's Wings & Steaks
フィリピン
アプリの使用期間:4年以上
Zapietが返信しました 2024年12月24日

Thanks for your review of our app and support! It's great to hear you were pleased with the support you received from Betty.

Best wishes,

Zapiet Team