Zapiet ‑ Pickup + Delivery

Great for when you offer an array of things like delivery, shipping, and in-store pick-up, like our store does. Their app handles it all.

Honest review: The platform works great if you use it "as is". Unfortunately there is no technical support number to call and all correspondence is done via email. We finally received support from someone named Sam and he/she was awesome because Sam addressed all the issues as opposed to looking at one support ticket and telling us to file a new ticket for the other issues. It only makes sense that all the issues are addressed because the app is unusable otherwise. Out of the box the app had bugs but Sam fixed them all for us and emailed us when he/she completed each milestone issue in a 4 hour window. This is the tech support we were waiting for. I do recommend this plug in from Zapiet. It is a good solution for restaurants.

Service client très habile ! J'utilise Zapiet pour configurer le retrait en magasin et la livraison sur ma boutique, c'est pratique !

The help and support from Stephane was second to none when getting this all set up! I am very much looking forward to moving my business forward!

This app actually suits all my needs especially during this pandemic period where delivery, shipping and local pick up can get a bit tricky.

Also, the team over at Zapiet is super helpful, shoutout to Robert Phu. He's the man you can count on if you ever encounter any setup issues or matters related to their products.

Hope you could have a new app on the booking system, will totally use you guys as an integrated service.

Jessica gives great customer support, 10/10 The app works well and meets the needs of my clients, I will continue to refer your app.

Brilliant app and Andrew more than happy to assist, I can highly recommend,.

Incredibly easy to set up, brilliant support for when I got stuck. Very customisable and solved the problem that was necessary for my store.

Our brick and mortar store is currently closed for shelter-in-place. We needed a quick way to let our customers choose local delivery at checkout. This app saved the day! They even helped us get it set up in no time at all. Highly recommend Our customers are also very satisfied by how easy it is at checkout. Bravo!

Customer service has been very quick and efficient. Thank you. The app is helping us with customizations that we couldn't do w shopify alone, although i wish it were allowed to operate more fully (control over shipping address fields, etc) and not be forced to fit inside shopify restraints.