Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Omtaler (1 532)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 88 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
19. juli 2022

This app is great. Jessica was a huge help in getting everything set up and working properly for our store. Excellent tech support.

Revolution Brewing
USA
21 dager bruker appen
13. januar 2022

Customer service has been very quick and efficient. Thank you. The app is helping us with customizations that we couldn't do w shopify alone, although i wish it were allowed to operate more fully (control over shipping address fields, etc) and not be forced to fit inside shopify restraints.

André’s Confiserie Suisse
USA
Over 1 år bruker appen
Zapiet svarte 13. januar 2022

Hi there,

Thank you for your review and kind words, it is very much appreciated!

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

23. mars 2023

An awesome real time support! It worth each penny they charge for the services. They saved hours of my time.

Borsch and Beyond
USA
21 dager bruker appen
Zapiet svarte 23. mars 2023

Hi Alexey,

Thank you so much for taking the time to write such a wonderful review!

I'm glad that you are happy with not only our Zapiet - Pickup + Delivery app, but our support team as well

If ever you need help or have any questions, we'll be there!

-Steph

5. august 2020

Very helpful to install the app on my theme, I received all the help needed.
The app is neat and looks very professional on my store.

UMINONO
Australia
20 dager bruker appen
1. januar 2023

The configuration can be a bit tricky based on your needs and what add-ons you need for rates. But the support is incredible. Some of the best product support I have received.

Dufferin Blooms
Canada
20 dager bruker appen
Zapiet svarte 1. januar 2023

Hi Nancy,

Thanks so much for the awesome review!

It was my pleasure assisting you yesterday. I'm really glad our app does everything you need it to do and that you continue to use it.

I'm here, should you ever need anything else.

Have a great day,
Chloé

9. oktober 2016

This app makes our checkout process much more personalized to our industry, and the support offered by Zapiet is second to none... thanks Sam and Andy!

Penderosapizza
Canada
20 dager bruker appen
7. juni 2020

Have been using the app for the last two weeks, and despite a bumpy start - hats off to the team at Zapiet for their hugely responsive customer service. Instant, patient and genuinely helpful replies as we wrap our heads around how to get set up. So far this app does everthing we need.

Prestige Patisserie
Storbritannia
20 dager bruker appen
11. november 2019

Sandy and Angelica were amazing. they were responsive and solved my issue within 24 hours. My customers are now happy and the order process is now running smoothly and efficiently.

BeamEPOS
USA
Over 1 år bruker appen
27. desember 2021

we went though a long journey with this app, and their keen efforts to improve is really impressive. THANK YOU!

Tayybeh
Canada
Over 1 år bruker appen
Zapiet svarte 7. februar 2022

Hi,
Thank you for sticking with us on this journey!
Best wishes,
Bogi

15. desember 2022

Incompatible with other apps, poor interface, bad service and support, expensive considering all the above

May Flowers
Canada
Over 1 år bruker appen
Zapiet svarte 15. desember 2022

Hi there,

We are happy that you are continuing to use our app and that our support team has been in regular touch with you to fine tune the setup of Zapiet - Pickup + Delivery. They remain at your disposal even through the holiday season.

The original critical issue that was affecting your store was unrelated to our app, but our support staff took it upon themselves to wake up a couple members of our Development Team in Europe and have them investigate and get a fix in place so that your store could continue functioning, with your customers being able to place orders.

If you have any questions or need any further assistance, please do not hesitate to send us a message.

Thanks,

Sam