Zapiet ‑ Pickup + Delivery
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Omtaler (1 609)
Raffiner
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Etter vurdering
costly but does the basics and great customer support
Hi there and thank you for taking the time to leave us this lovely review
It's always nice to see another happy merchant as we work tirelessly to offer not only the best products, but the best support as well!
-Steph
We had an issue with the pick up times not showing up all of a sudden. It was just buffering. I got on the live chat and it was sorted within 30 min. Great customer service.
Hi there,
It was a pleasure chatting with you earlier and getting your store pickup times to show.
Please do not hesitate to reach out should you need anything else.
Cheers,
Klaudia
I'm opening my second store and chose to use Store Pickup + Delivery again because it helps relieve my local pick-up and delivery headaches. Their app is simple to use, clean UI/UX, and most importantly their staff is extremely helpful and friendly. I don't know to code and needed some a custom solution - their staff was patient and knowledgeable in understanding and guiding me throughout the process. Wonderful app and team!
Hi there!
Thank you so much for your kind words, they mean a lot :)
It was a pleasure working with you, good luck with your new store! If you need anything else, we're always here to help!
All the best,
Clemency :)
Awesome support team. Jessica is very friendly and went out of her way to make sure our issue was fixed! Highly recommend this app fr businesses with brick and mortar + e-commerce!
Hey Carlos!
It was really nice chatting with you and I'm glad I was able to help.
If you have any other questions down the road, please do not hesitate to send us a message.
Thanks!
Jessica
The service from this App provider is much better than other Apps. A welcome phone call and continued, helpful support makes such a difference.
Hey guys,
Thanks a million for leaving a positive review it really means a lot to the whole team.
We have received some amazing feedback since re-opening our phone support so I am delighted to hear that this greatly improved your experience.
If there is anything we can assist you with in the future we are only a phone call away.
Have a great day.
- Ronan
Amazing support from these guys. Nothing is too much to ask. They helped solve my problem in the quickest way possible. A very special thank you to Sam!
Awesome support! They got my issue resolved within minutes. Must get app if you want a clean and user-friendly interface for your order management needs!
Superb, prompt support and a very customisable app.
You will need to spend time on this app to get the best of it, but if your business operates like mine, it is time well spent!
This app has helped our business a lot. We have used it for over 2 years. They have improved a lot and the support is amazing.
Just a few moments ago, we launched the Zapiet app, in combination with the ShipDay (a home delivery mapping app that has been integrated with Zapiet. I cannot tell you yet what the results will be, but I can tell you 2 things: (1) the delivery scheduling functionality of the Zapiet app matches what our customers have been requesting for a long time; and (2) the Zapiet customer support team that helped with the integration is EXCELLENT!!!! We worked with Bogi Szabo and Marija Belina. They supported us with 3 separate calls. They were consistently professional, friendly, and knowledgeable. There technical knowledge of the app was far superior to that of other app developers I have worked with. I give them our highest marks!! Thanks Bogi and Marija!!!
Hi there!
Wow, what an amazing review—thank you so much for your kind words! We're over the moon and this has really made our day.
Bogi and I really enjoyed helping you set up our app and the integration, and are really happy to help should you need anything else.
We wish you all the best with delivering healthy and fresh goodies to your customers!
Have a lovely day,
Marija