Zapiet ‑ Pickup + Delivery
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
Omtaler (1 289)
Raffiner
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Etter vurdering
The product and support is top notch! Without this app my store would not be so modern and future proof.
Hi Caroline,
Thank you so much for your review and kind words
It was my pleasure helping you today with the update and making sure that your website is working as it should so your customer's can place their pickup & local delivery orders.
If you have any other questions, please do not hesitate to reach out.
Thanks again,
Jessica
Un produit super versatile et facile à intégrer dans la boutique. Ça rend nos client très heureux du processus d'achat. L'équipe de support est très réactive et consciencieuse.
Thanks for your kind words.
Glad to hear that you find our app easy to use which makes your customers happy.
Our team is always happy to help :)
Jayne
Great app for pickup and deliveries, The support team helped me through the setup of my shop. 5 Stars
Hello Rick,
Thank you for this lovely review. It was a pleasure to assist you with the set up of your shop!
Don't hesitate to reach us back, if there is anything else we can help you with.
Sandy
Functionalities are great - allowing us to set all the conditions/ limitations we can think off. And if there are any bugs, the support team goes above and beyond to debug and identify the culprint in doubly quick time
Thank you for your glowing review of Zapiet - Pickup + Delivery! We're thrilled that our app's functionalities have met your expectations, allowing you to set conditions effortlessly. It's fantastic to hear that our support team promptly addresses any bugs, providing a quick and efficient resolution. Your positive feedback is greatly appreciated, and we look forward to continually exceeding your expectations.
Best regards,
Ismail
I really needed this app to work. I thought it was working for months, but recently learned it wasn't. I spent hours trying to get it to format correctly but nothing would work. Reached out to support. It took a long time for them to respond and in the end they suggested that I turn off the Shopify Delivery & Pickup options, but that still didn't work.
Thank you for your feedback, and we sincerely apologize for any inconvenience you’ve experienced.
We understand how crucial it is for the app to function correctly, and we're sorry to hear about the difficulties you faced. We want to assure you that your ticket was escalated, and our team responded within two hours with a solution on a duplicate theme. It seems there may have been some confusion.
To ensure everything is set up correctly, we would like to offer you a setup call. Our support team will guide you through the process and verify that the app is configured to meet your needs.
Thank you for your patience and understanding.
-Klaudia
Wonderful app, does exactly what we want and great not having to have the time slot for pickups mandatory, as some other similar apps do. We have used this app for awhile and it's worked very well. Had an issue recently and Pamela Toni was extremely efficient and helpful and sorted the issue for us. Most happy!
Hey Guys,
Thanks a million for leaving such a wonderful review.
I am delighted to hear that our app helped you to achieve what other apps could not.
Let me know if there is anything I can help you with going forward.
Have a great weekend :)
Ronan
Their customer service is 10/10! Had an issue setting up shipping and delivery profiles, and Jessica was more than helpful in resolving my issue and fixing a few other things.
Hi John,
Thank you so much for your wonderful review, it is very much appreciated
It was my pleasure helping you today to set up your shipping rates for a specific product with our conditional activation feature in our Zapiet - Pickup + Delivery app.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
Cheers,
Jessica
Love the app, simple and easy to use. Especially when you have excellent customer support from the chat. SANDY walked me through various changes and even sent me a hand drawn diagram showing me how and why edits needed to be made. Thank you Sandy!
The Team at Zapiet have jumped on board and helped me out with issues on our website again & again. they are extremely knowledgeable and helpful when they are assisting you with your issues. The app itself is extremely good, easy to use.
I do recommend the app.
Hi Julie,
Thanks so much for your feedback! Roughly six months ago we adjusted our pricing to better reflect the value our app now provides. As you are on a legacy plan we have been able to include the additional features free of charge. Should you wish to reduce your app costs even further, please be sure to take a look at our annual plans which offer an additional 20% discount compared to paying monthly.
If there is anything else I can help with please let me know :)
Kindest,
Andy Cargill
Founder of Zapiet
Zapiet’s Store Pickup + Delivery app has allowed us to offer a much wider array of products and services to our customers. Having the app running on our website when the pandemic hit saved our business. With only a couple quick configuration changes, we were able to seamlessly transition to curbside pickup & expanded local delivery - successfully moving the bulk of our business from our retail storefront to the website, overnight. Zapiet’s tutorials & help center are great for setup and troubleshooting, but in addition to these comprehensive resources is an excellent support team. They are quick to respond, incredibly knowledgeable, and happy to help. I’ve had the pleasure of receiving assistance from Sebastian on their support team on multiple occasions. He stands as an example of the best in customer service out there. He has not failed in solving each of my issues quickly and completely, even going above and beyond to assist with customizations for our particular business’ needs. While I think the app is an essential expansion of Shopify’s offerings for any business, my support experience alone would have me recommending the app. This is a development team keenly focused on their users’ satisfaction and success.