Zapiet ‑ Pickup + Delivery
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Omtaler (1 610)
Raffiner
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Etter vurdering
Great app for pickup and deliveries, The support team helped me through the setup of my shop. 5 Stars
Hello Rick,
Thank you for this lovely review. It was a pleasure to assist you with the set up of your shop!
Don't hesitate to reach us back, if there is anything else we can help you with.
Sandy
We love the layout of Zapiet. It took a little bit of time to set up and ensure everything was working / looked right for our website, however the Zapiet support team were really helpful and quick to respond to any questions and coding that was needed. Would recommend.
Hi there,
Thank you for the great review! We do our best to make the app as user friendly as possible, and are always working on improvements to it based on feedback from merchants. Our support team is here to add that extra bit of magic where needed : )
Best wishes,
Bogi
This app is awesome. It met all of my needs for setting delivery area, price minimum, and set specific delivery needs.
However, their customer service is hands down the best I have experienced. I have not been let down once from any of the Zapeit team but am consistently and pleasantly surprised each time that I chat with them as they help improve my shop with their recommendations as I go. Thanks, Zapiet team, you guys rock!
Hi there,
Our team is extremely happy to hear that the app meets your delivery needs!
And we're thrilled that you've had great experiences with our team. We love helping out our merchants in any way possible
Thanks for the awesome review,
Klaudia
UPDATE 21st October 2021 - I'm so impressed with the support available on this app. Lisa has just spent hours patiently walking me through my shipping rates and dealing with my lack of knowledge! All my issues have been solved and I couldn't recommend Zapiet more. Thank you! This app does everything I need it to do, it's brilliant, especially the delivery date picking option! I also can't rate the customer service highly enough. Just spoke with Chloé and she's resolved all my issues quickly and easily, and updated my app to the latest version so now its working perfectly!
Hi there,
Thanks so much for your kind words. It was my pleasure helping you to make sure our app does all it can to help your business thrive.
Should you need anything else, please don't hesitate to contact us.
Have a wonderful day,
Chloé
This app solved my online orders issues - click and collect with preparation time, home delivery with preparation time and multiple area zones based off postcodes, and shipping options for selected products. The team at Zapiet were super helpful in giving me advice and assistance in getting it to function as I wanted on my theme. Really thankful I came across this app and I would recommend it if you have similar requirements and need some help along the way.
Hi there,
It sounds like you're making great use of our app features - thanks for taking the time to give us this feedback! Glad to hear our support team was able to help you get up & running too.
Best wishes,
Bogi
A+ support; Sam has been really helpful when adjusting CSS code, and the team have been really responsive to our queries.
Their customer service is 10/10! Had an issue setting up shipping and delivery profiles, and Jessica was more than helpful in resolving my issue and fixing a few other things.
Hi John,
Thank you so much for your wonderful review, it is very much appreciated
It was my pleasure helping you today to set up your shipping rates for a specific product with our conditional activation feature in our Zapiet - Pickup + Delivery app.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
Cheers,
Jessica
We use this app to schedule pick-ups at our mobile grocery store, which has several stops throughout the week. It allows for plenty of personalization (language, appearance) and has plenty of flexibility in setting lead times, restricting future orders etc. The best part is the quick customer service. I've reached out several times and have always received a prompt and thorough response. Jessica, Marija, and other Zapiet staff really do a great job.
Thank you very much for your lovely review!
So glad that we were able to help.
If there is anything we can assist you with going forward, please do not hesitate to get in touch.
Best wishes,
Jessica & Marija
Uso esta aplicación para agendar pedido de los clientes y es muy fácil de implementar, y cuentan con muy buen chat de soporte ante cualquier problema.
Hola Maria,
Muchas gracias por sus amables palabras y su revisión de nuestra Store Pickup + Delivery aplicación
Si tiene alguna otra pregunta, no dude en enviarnos un mensaje.
Gracias,
Jessica
Love the app, simple and easy to use. Especially when you have excellent customer support from the chat. SANDY walked me through various changes and even sent me a hand drawn diagram showing me how and why edits needed to be made. Thank you Sandy!