Zapiet ‑ Pickup + Delivery , 1 413 vurderinger
Raffiner
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Etter vurdering
The most useful app for our shop. Tons of useful features and their support is just one of the best in the industry. Rated 5 because we can't give higher rate
Thank you for taking the time to leave a review. It's great to hear a busy florist store such as yours find a lot of our features useful and that you appreciate our support.
Jayne
Really great service, addressed my concerns quickly & all in all a good investment & great help to our business :)
The only app our store cannot live without. An elegant solution to what's otherwise a messy problem.
And the customer service and support is fairly fast and extremely helpful. Definitely the best part about using a Zapiet app!
Support team is great however, we have been experiencing some issues related to updates by Shopify that have led to bugs and downtime. When it's working, it works great.
Hi Shawn,
Thank you for taking the time to leave us your honest and thorough feedback.
The issue you experienced with rates, is caused by an update made by Shopify. Shopify has changed the format they send some product data to us in the carrier request so our system was no longer able to process the request properly resulting in rates failing. This affected other apps as well.
As soon as we become aware of the issue, we posted about it on our status page advising merchants to use static rates until Shopify resolves the issue: https://status.zapiet.com/
If there is anything we can do to assist in the meantime, please do let us know and we would be absolutely delighted to help.
Thanks,
Ismail
Very helpful and very prompt when I had some issues, which is rare to begin with. The app works exactly the way it should!
Hey guys,
Thank you so much for your positive feedback, we really appreciate it.
If there is anything we can assist you with in the future, please do not hesitate to get in touch, we are always happy to help.
Kind regards,
Ronan
The app caters for just about everything we need it to do, and the technical support from Andy when we were having difficulties setting up was just awesome. Now we don't have to deal with constantly contacting customers to arrange for deliveries and pickups - it's worth every dollar spent!
This app is so pivotal for our business, especially during these times!! Our customers can pick up orders curbside or choose delivery with a breeze! The zapiet team is always responsive with any questions or concerns. Highly recommend adding this app to your shopify store!
Thanks so much for your kind words—we’re blushing! I hope you will continue making lovely juices for years to come.
All the best,
Sebastian
This app is great and the support team has been fantastic! The team was very friendly and quick to help me get the app set up the way I needed.
Thanks again to the support team!
We've been using this app for a couple of years now, we have a few different aspects to our business & store pick up & delivery has enabled us to segment them into different delivery or pick up options, it's like it was made for us!
I find it really easy to use, blocking out dates, choosing specific delivery & pick up windows, etc.
Support have been great, they recently did fancy things to our code which will help our business expand into areas we'd been wanting to for ages.
Thanks team!
Awesome apps!!! The best delivery apps on shopify! I have been using for few years, the team keep updating new features to keep customer happy, great job!