Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Omtaler (1 591)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 88 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
26. mai 2022

Customer service is fantastic! Very helpful, fast and get results very quickly. Always happy to do the work for me when I don't understand.

Miss Amelie Gourmet
Australia
Over 1 år bruker appen
Zapiet svarte 26. mai 2022

Hi there,

Thank you for the amazing review! We're always happy to have things work out for our merchants.

Should you need anything else, please feel free to jump back on chat.

Cheers,
Klaudia

24. april 2020

Great customer support! Also during this difficult period, Ronan has been super fast in answering and suggesting possible solutions outside of Zapiet environment

BLOM MARKET
Spania
Over 1 år bruker appen
Redigert 5. september 2024

Great Customer Service!!!

Kitty and Jeanette have been instrumental in helping me 1st improve Zapiet set-up and 2nd fix a situation where I messed-up my shipping settings.

They really went the extra mile to find a solution to my challenge.

Les Gastronomes
De forente arabiske emirater
Over 1 år bruker appen
Zapiet svarte 13. januar 2023

Reply updated 10 Sep 2024:

Hi,

Thank you so much for your wonderful review! Going the extra mile for our customers is what we strive for, and we’re glad to hear it made a difference for you. If you need any further assistance, please don’t hesitate to reach out!

-Kitty and Jeanette

--------------------------------------

Thank you very much for your kind words and awesome review! It was a true pleasure working with you to setup up our pickup and local delivery app.

If you have any other questions, please don't hesitate to reach out!

All the best,
Steph

20. oktober 2023

We had a conflict due to custom code interfering with the checkout button. Their support team were able to react very fast and identify the problem.

momotime.ch
Sveits
Over 1 år bruker appen
Zapiet svarte 23. oktober 2023

Hi Phuntsok!

Thank you for your kind words and your wonderful review. It was a pleasure assisting you in resolving the custom code issue. Our team is here to support you whenever you need assistance with anything related to our Zapiet - Pickup + Delivery app.

-Veno

15. november 2017

If you're looking for Store Pickup and Delivery choices for site, this app is the perfect choice. It looks great and works superbly. When we changed our theme we experienced a minor issue which was rapidly resolved over a weekend! Only a few hours later all was working perfectly again. Excellent support from Zapiet!

Gigante Computers
Storbritannia
Over 1 år bruker appen
17. september 2018

Honestly, this is one of the best apps on Shopify! It completes any feature that is missing from Shopify. We have a brick-and-mortar store and online store and offer local delivery, store pickup and carrier shipping and this app is able to handle it all! And Zapiet's customer support is amazing just like their product: quick and they make sure the issues are solved no matter how complex.

Expo Furniture Gallery
USA
Over 1 år bruker appen
Redigert 29. mai 2023

Outstanding technical support I received from Raji. I recently had an issue with my Zapiet account, and Raji was able to quickly and effectively resolve the issue.

Raji was incredibly helpful and knowledgeable. They took the time to understand my issue and then worked with my template specifically to find a solution.

I am so incredibly impressed with the effort level and technical abilities of Raji. They went above and beyond to help me, and I am so grateful for their assistance. As a result of Raji's help, I will be a Zapiet customer and advocate for life. I am confident that I can always count on Zapiet to provide me with the excellent customer service I have come to expect.

Thank you again for Raji's outstanding support. I highly recommend them to anyone who needs help.

1-800-GOFRUIT
USA
Over 1 år bruker appen
Zapiet svarte 29. mai 2023

Hi Nicholas,

Thank you so much for the outstanding review! I greatly appreciate your kind words and am thrilled that you enjoyed the technical support you received regarding Zapiet ‑ Pickup + Delivery.

We are grateful for the opportunity to assist you and thrilled to have you as a valued Zapiet customer.

Should you require assistance with Zapiet apps in the future, please don't hesitate to reach out. We are always here to help!

Warm regards,

Ismail Raji

Redigert 25. januar 2024

Diego was SO HELPFUL! I have not had any issue with having a question answered quickly! So friendly, prompt, and helpful!

Sugar in Bloom Cupcakes
USA
Over 1 år bruker appen
Zapiet svarte 9. august 2023

Hey Mel,

I'm so happy to have been able to assist you with our Zapiet Pickup + Delivery app! It was my pleasure to help.

If you ever need more help, don't hesitate to reach out to our team.

We're always here for you.

Best wishes!
Diego

1. mars 2021

Honestly such a fantastic app! I want to shoutout Bogi, who has been the most helpful person when it came to assisting me with the setup and I have absolutely no complaints with it. It’s a game changer.

Platter Up Co
Australia
Over 1 år bruker appen
Zapiet svarte 2. mars 2021

Hi!

Great working with you and glad I could help to get things running on your store : )

Best wishes,

Bogi

22. mars 2022

My questions were answered and I left with the info I needed. Thank you for your support in this matter.

Bread by Us
Canada
Over 1 år bruker appen
Zapiet svarte 8. april 2022

Hi there,

You're welcome! Thanks for taking the time to leave this review.

Best wishes,

Bogi