Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Omtaler (1 609)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 89 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
20. mars 2020

This app is great, and the support is even better. Ran into a snag and Stephanie was super helpful and fixed our problem. Thank you so much!!!!!!

Jane's Next Door
Canada
12 måneder bruker appen
23. mars 2021

I have only just moved to this app but I am very excited. It seems to have already solved many of my issues as a business. Jessica on the support chat very patiently helped me solve a couple of issues and was absolutely brilliant! Starting an online shop is a new element of my business and she was so patient and great. I feel very confident in using this app now.

Chrissy's Kitchen
Storbritannia
12 måneder bruker appen
Zapiet svarte 23. mars 2021

Hi there,

It was really great chatting with you today and I'm so glad that I was able to help you prepare for your new adventure with your online shop.

Please do not hesitate to get back to us if you have any other questions.

Thanks,
Jessica

Redigert 12. november 2019

The support team were really helpful and thorough in helping to resolve a cart issue recently. Would recommend them for their customer service. They truly go above and beyond!

Silver Circle Distillery
Storbritannia
12 måneder bruker appen
14. oktober 2020

OMG! What a life saver! The ability to let some products be shipped and some for local delivery is brilliant. You can select delivery schedules, cut off times and select the areas you deliver to. The customer service is INCREDIBLE. Ask for Bogi she is an absolute hero!

CIRCLA
Storbritannia
12 måneder bruker appen
Zapiet svarte 14. oktober 2020

Hi Claudia!

It was great to work with you and I'm really pleased you found the setup session useful.

Thank you! Bogi

Redigert 10. august 2020

Update 2 (8/2020):
The Zapiet team has continued to make progress and improvements, increasing reliability and quality of service in the last few months, and we appreciate their commitment and assistance. Zapiet is certainly the best pickup/delivery system on Shopify I'm aware of!

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Update 1 (4/2020):
After 1 week of launching, noticing a large number of bugs:
1] dropped delivery orders
2] dispatched orders that remain unfulfilled in Shopify
3] widget doesn't dynamically update when cart items are added/removed

Support team unfortunately hasn't been responsive in getting these issues fixed and our operations team is suffering. Good luck.

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Love the Zapiet team & product. We were able to push out delivery + pickup service to our store in just a few days which really helped when the pandemic hit. The entire team is extremely helpful & supportive - this is the app to choose for adding pickup / delivery to your Shopify store.

Dandelion Chocolate
USA
12 måneder bruker appen
5. januar 2022

Great service by the whole team! Always ready to solve issues and speedy service. Great app that has allowed clients to pivot their business quickly and efficiently.

Ferreira Cafe
Canada
11 måneder bruker appen
Zapiet svarte 5. januar 2022

Hello Juan,

Thank you for this lovely comment about our whole team.

We're happy and proud to help merchants run their business to their full potential!

Sandy

15. juni 2023

Needed help getting the discount codes for pickup/delivery working. Clemency provided excellent customer service and was able to fix the issues we were having. Very happy with this app!

Family Pride Meats
USA
11 måneder bruker appen
Zapiet svarte 15. juni 2023

Hi there,

Thank you so much for your kind words! It was a pleasure working with you and getting the pickup and delivery discount codes working :)
If you have any other questions, please do not hesitate to reach out!

Hope you have a great day,
Clemency

30. august 2023

Clemency is super helpful!
Highly recommend other Shopify store admin to use Zapiet. The best Shopify pickup and delivery plug-in!

Just Bloom
Hongkong SAR Kina
11 måneder bruker appen
Zapiet svarte 3. september 2023

Hi there!

Thank you so much for taking the time to share your review :)
It was a pleasure working with you and getting you set up with our new rates function! If there is anything else we can help with, please do not hesitate to reach out.

Hoping you have a lovely day,
Clemency

Redigert 1. desember 2020

This app is great, does what it says it will do enabling pickup times, delivery times, hourly slots, varying products with different preparation time. I want to specifically point out Ronan has been very helpful and deliberate in resolving the issues when there were incompatible app issues that caused scripts to appear. He went to the bottom of things to fix until it got solved. Thank you, highly recommended.

Garden Party Decor
Malaysia
11 måneder bruker appen
7. juni 2018

A wonderful app with amazing support. Exactly what we needed to offer shipping / pickup options on a certain set of products.

Pets Barn
USA
11 måneder bruker appen