Zapiet ‑ Pickup + Delivery
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
Omtaler (1 609)
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Etter vurdering
Beim Installieren und Einstellen der App gab es für mich ein paar kleine Hürden. Der Support hat jedoch sofort geholfen und alles sehr kompetent erklärt und eingestellt. Endlich kann ich Versand und Local-Pickup in Abhängigkeit von Produkten anbieten. Grossartig!
Hallo Michael,
vielen Dank, dass Sie sich die Zeit genommen haben, eine so schöne Bewertung zu hinterlassen.
Es war mir ein Vergnügen, Ihnen bei der Abholung und dem Versand für unsere App Zapiet - Abholung + Zustellung über unseren Live-Chat zu helfen.
Wenn Sie Fragen haben oder weitere Unterstützung benötigen, zögern Sie bitte nicht, uns eine Nachricht zu schicken.
Mit freundlichem Grüß
Jessica
Really helps to streamline the order flow, allows you to see which orders are local and which are not.
Hi there,
Thanks for sharing your feedback! Awesome to hear our app is helping you manage your orders.
Best wishes,
Bogi
The support team is incredible. Within minutes of reaching out, I was put in contact with Jessica over live chat. She was great. She quickly resolved my issue and then took the time to walk me through the solution with screenshots and examples.
Thank you so much for taking the time to write such a nice review.
I'm glad that I was able to help and if you have any other questions, please do not hesitate to jump back on our live chat.
Best wishes,
Jessica
Jessica was an absolute rock star with great direction and advice. She is a clever consultant who managed through a very challenging situation. Bravo team Jessica. She is a one in a million.
Hi there,
Thank you so much for your lovely review and humbling words.
It was my pleasure helping you today on our live chat and if you have any other questions, please do not hesitate to send us a message.
Best wishes,
Jessica
Great support! Helped with set up and updates. App works for all of the features that I need it to do
Hi there,
Thanks for the kind review! Glad to hear we were able to help you set up and you're happy with the app's features :)
Best wishes,
Bogi
This app has been instrumental in our shift from an entirely in-person retail experience to a more diversified model (thanks to COVID-19). It takes considerable time to ensure that you have it configured just right --and it might not necessarily do everything the way you want-- but it's key that you take the time to understand it and test it after configuration. It's not safe to assume that the way you want something to work/function is always the 'best' way, so keep an open mind about customer workflows. After five weeks of use, this app has been a game-changer for our business. Also, the customer support team has been very helpful on a number of questions.
great one-to-one support with stephane, helped us a ton to solve our plugin setting issues and was kindly enough to go an extra mile to decorate the button colors for us. thank you and appreciate the work you all put in for us.
My Jee Huey Lim,
Thank you for taking the time to write such a lovely review
I'm truly happy to hear that your experience was good and that I was able to help and answer your questions.
And of course, the extra styling for our widget was my pleasure!
-Steph
I am writing this review after having an issue... an issue that was not the fault of the app, but due in part to the accelerated speed of technology advancements, requirements, changes, and improvements - the alterations did not gel with the app I had previously installed (the update was available, but I am not proficient enough in the multistep revisions to save myself).
I use Shopify for my store, Store Pickup + Delivery is the ONLY app I can use to meet my specific and unique needs.
I called for help, and my call was answered! These guys are the real heros of today, not nearly enough credit goes to developers who keep our back of house operations running.
As technology advances, and changes occur more readily and applications have to talk to other code developed by outside developers, you need to have a dedicated team of caring and competent people on your side. I will stick with these guys for the long term, they have my business, they saved my rear in a critical situation and I could never ask for more than their excellent customer service, and knowledgable responses.
Sam you are absolutely amazing! Unfortunately I haven't spoken with Andy. But I'm sure he is just as awesome as Sam is! Sam was fantastic with answering pretty much every single question I had! Trust me I had plenty. All new to this, and Sam made me feel very comfortable with setting up store pickup + Deliveries! With just a two man operation they answered pretty quickly to e-mails. Which to me says a lot! Honestly, I would recommend this app if your looking for awesome people to work with and this amazing app for your website! It`s deffintly a game changer for sure! Thank You Sam!
Store Pickup + Delivery is the backbone of our online store and is an incredibly well-built app. Their customer service is legendary! No matter who I deal with at Zapiet I always always get exceptional customer service who go the extra mile to be meticulous in their work and response. Well done Zapiet! Customer forever!