Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Omtaler (1 609)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 89 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
7. januar 2023

I am an online start-up bakery with one location. I migrated to Shopify because I needed future delivery, and WIX could not provide that functionality.
When I arrived at Shopify, I tried an alternative delivery app, but the application did not work correctly, so I turned to Zapiet - Pickup + Delivery.
I was concerned about the monthly cost of $29.99, but I was in a pinch and figured I would sort that out later.
The application worked perfectly. It was easy to install and provided all the functionality I needed, plus even some I did not know I needed. In addition, online support through Chat was constructive.
Getting back to the cost issue, I decided that 29.99 was too much, so I switched to another app, wrong decision. I quickly realized my mistake and went back to Zapiet. I then discovered they had started another subscription plan for a one-store operator with one location that was cheaper than my original plan.
I signed back up.
I had some issues with the restart, and again, Zapiet customer support (thanks, Clemancy and Stephane!) came through, and Zapiet resolved all issues quickly and efficiently.
I cannot recommend this application and company highly enough.

Three Brothers Cheesecakes
USA
10 måneder bruker appen
Zapiet svarte 22. februar 2023

Hi there,

Thank you so much for your kind words, we can't say how much it means to us!

We're so happy our Startup plan suits your store, and it was our pleasure helping you get set up with our pickup and delivery app :)

If you have anything else we can help with, please let us know!

All the best,

Clemency and Stephane

21. januar 2021

Cannot rate this app and support highly enough. Any issues I've come across have been resolved quickly and the recent updates such as limits applied to pickups as well as local delivery really help us serve our customers well.

Henry Street Garden Centre
Storbritannia
10 måneder bruker appen
14. juli 2023

Great app and great customer service!!! Multi location best solution we could've found!!! Thank you guys!

Rock N' Road
USA
10 måneder bruker appen
Zapiet svarte 17. juli 2023

Hi there!

Thank you so much for taking the time to provide feedback about your experience with Zapiet - Pickup + Delivery. We're so glad we could assist you.

If there is anything else we can do for you, please let us know. We're more than happy to help.

Wishing you all the best,
Betty

Redigert 8. april 2020

Ronan was amazing in customer support!, It was a very rapid and complete response from Zapiet. Verry Happy with the service and product.
Thank You!

JHS
Storbritannia
10 måneder bruker appen
Redigert 18. januar 2023

This is a super app to help allow Pickup and Delivery options for my customers. The app is simply to use and the customer service team is awesome, they are very friendly and trust worthy. It is a great app to enhance a shopify store.

Vanilla Pod Bakery
Storbritannia
10 måneder bruker appen
Zapiet svarte 23. januar 2023

Hi Pia,

It was a true pleasure helping you with our app and getting the Product Availability feature to work with local delivery for the desired products :)

If you have any other questions, please don't hesitate to reach out!

Steph

31. juli 2019

I needed this app to develop our customers choice of shipping and store pick up. Once adding the app I was extremely impressed with the support provided by Sam and Ismail, they have helped me so much to ensure I get the most from this app. Sam personalised the look of the app for me and Ismail has improved our communication emails/ texts generated after checkout. No problem was too big and my questions were answered throughout the day into the late evening! Thank you!

((BOUNCE))™
Storbritannia
10 måneder bruker appen
8. mars 2023

Great product, and very helpful staff. They guided me through the install and configuration process. Highly recommended

Dellapietras
USA
9 måneder bruker appen
Zapiet svarte 9. mars 2023

Thank you so much for you kind words and review Steve!

It was my pleasure helping you today via our live chat with distance validation for local deliveries in our Zapiet - Pickup + Delivery app.

Once you have the Carrier Service API enabled, please let me know and I will be more than happy to help you with the rates set up.

Thanks again,
Jessica

23. april 2021

The speed with which the technical team replies is certainly one of Zapiet's strong points, along with the kindness of the staff!

Auberge Saint-Antoine Boutique
Canada
9 måneder bruker appen
Zapiet svarte 27. april 2021

Hi Catherine,

Thank you very much for your lovely review, we really pride ourselves on our excellent support team!

Please know we are always here should you need anything else.

Wishing you all the best,

Flora

31. mars 2021

Sandy fixed our problem right away! Thank you... Always fast support and on point. Would recommend.

Thomsen & Ko
Danmark
9 måneder bruker appen
Zapiet svarte 31. mars 2021

Hello there,

Thank you for this lovely review ! I am happy to have been able to help

Don't hesitate to reach back, if there is anything else I can do.

Sandy

5. april 2021

We have been using Zapiet for several of our stores during the pandemic and after having to try others, we always come back to them for the ease of use, integration/adaptability, features, ability to assist us with customization and their amazing customer service and support team. They are truly partners in how they work with you to resolve problems. Highly recommend!

2021 Punahou Alumni Week
USA
9 måneder bruker appen
Zapiet svarte 6. april 2021

Hi Sylvia,

Thank you very much for your review!

I'm glad we have been able to help you out. Please reach out if you ever need anything else.

Have a great day!

Flora