Zapiet ‑ Pickup + Delivery
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Omtaler (1 600)
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Etter vurdering
Straightforward to use and their helpdesk is always quick to help!
Some functionalities could be perfected (like setting restrictions based on Collections, not every single product separately), but overall a good app, works well with Intuitive Shipping for calculating our delivery rates, as well as setting up some special delivery rates (festive etc.) :)
Thanks for your awesome review. Your feedback is noted!
Best wishes,
Bogi
Great customer service from Krystabel, assited me in finding a fix for a significant problem even after I had given up on one.
Hi Alysa,
Thank you so much for taking the time to share such a thoughtful review! It was truly a pleasure helping you, and we’re thrilled that we could find a solution without the hassle of a new integration. 😊
If you ever need assistance in the future, don’t hesitate to reach out—we’re always here for you!
Warmest regards,
Krystabel
Works pretty well and the support team are helpful
Thank you so much for your kind words! Should you need any assistance in the future do not hesitate to reach back, we are always happy to help!
Best,
María
Hey, Matt!
Appreciate you for taking the time to leave us a review. It made our day!
Hit us up anytime! We are always here to help. Have a great day!
Laura
Will always enjoy working with Zapiet vs Bold Subscriptions! Hands down. Jessica was a great help and worked quickly. Thanks again.
Hi April,
Thank you very much for taking the time to leave a review!
It was my pleasure helping and getting your pickup & local delivery set up within our Zapiet - Pickup + Delivery app so the correct rate appears at checkout for your customer's!
If you have any questions or need any assistance, please do let us know.
All the best,
Jessica
The Zapiet Pickup + Delivery app together with their Rates by Distance app has allowed our local delivery supply yard to move into the modern times. We're the only supply yard in our area to be able to offer local delivery online sales because of Zapiet. I did decide to remove a star because the Pickup + Delivery app did not notify us that it was outdated and needed to be updated which caused potentially lost sales because of a broken google API. When we recognized there was an issue with the module we reached out to live chat support and got exceptional help from Jessica who quickly fixed the issue for us.
Hi Paul,
Thank you for taking the time to leave a review
It was lovely chatting with you and getting our Zapiet - Pickup + Delivery up-to-date on your store so that everything is working and generating rates at checkout.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
Found a few issues with the app but Herman the support agent was super good
Hi Boris,
Thank you for your feedback. We understand the frustration caused by the inconsistent loading of the widget and the impact it's had on your revenue. Upon investigating your concern, we discovered a conflict with another app you are using called UpCart that prevents the widget from loading.
We've already reached out to you this morning to let you know about this UpCart conflict and have requested your assistance in resolving it.
Rest assured, resolving this matter is our top priority, and we're committed to working diligently until a solution is found. We greatly appreciate your patience and understanding as we navigate through this process.
Please don't hesitate to reach out to us directly, we're here to assist you every step of the way.
Warm regards,
Ismail
Great, quick service. Very detailed, solved it right away including custom code.
Hello Jordan,
Thank you so much for taking the time to leave us this review
It has been a pleasure to work on your store and to configure your Shopify settings to use our Zapiet - Pickup + Delivery app to its best.
All the best,
Sandy
Works quite well.
Hi,
Thank you for taking the time to leave a review! We really appreciate it :)
Best wishes,
Bogi
Assistant Support Manager - Zapiet
Sandy and Angelica were amazing. they were responsive and solved my issue within 24 hours. My customers are now happy and the order process is now running smoothly and efficiently.