Algemene beoordeling
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
1 juni 2023

Quick and friendly support team. Lot's of configurable options which really helps match our operations flow.
Verenigde Staten
App gebruikt gedurende 3 maanden
Bewerkt 29 mei 2023

Outstanding technical support I received from Raji. I recently had an issue with my Zapiet account, and Raji was able to quickly and effectively resolve the issue.

Raji was incredibly helpful and knowledgeable. They took the time to understand my issue and then worked with my template specifically to find a solution.

I am so incredibly impressed with the effort level and technical abilities of Raji. They went above and beyond to help me, and I am so grateful for their assistance. As a result of Raji's help, I will be a Zapiet customer and advocate for life. I am confident that I can always count on Zapiet to provide me with the excellent customer service I have come to expect.

Thank you again for Raji's outstanding support. I highly recommend them to anyone who needs help.

Verenigde Staten
App gebruikt gedurende 7 maanden
Zapiet heeft geantwoord 29 mei 2023

Hi Nicholas,

Thank you so much for the outstanding review! I greatly appreciate your kind words and am thrilled that you enjoyed the technical support you received regarding Zapiet ‑ Pickup + Delivery.

We are grateful for the opportunity to assist you and thrilled to have you as a valued Zapiet customer.

Should you require assistance with Zapiet apps in the future, please don't hesitate to reach out. We are always here to help!

Warm regards,

Ismail Raji

27 mei 2023

We own a company that sells gifts and before getting Zapiet our clients were confused in our checkout. They would never give us the recipient phone number and sometimes they would choose the gift to be shipped via our Canada Post Flat rate box for more money than it would have cost if they selected delivery which is faster and cheaper. We set up Zapiet pickup and delivery as well as Zapiet rates by Postal code and although setting up the shipping profiles/delivery rates was not intuitive and therefore harder for me than just using organic Shopify, the Zapiet live chat reps were super knowledgeable and programmed them for me along with a little bit of free coding to make the Canada Post Flat Rate box work. I love that the recipient phone number is now clear and mandatory and with editing the language I was able to turn the delivery note field into a GIFT NOTE field for clients to fill out for their recipient. The part I like the best is the customer filling out their postal code before reaching the cart to see if we deliver to their area. I would say this app can do 99% of what I want it to do but the benefits LARGELY outweigh losing the 1% (which only pertain to the Canada Post Flat Rate Box, which if you don't use then not applicable to you). Overall I recommend highly.

All My Best Baskets
App gebruikt gedurende 7 dagen
17 mei 2023

When I needed help with trouble shooting they were very helpful in providing help. This is a great app. Highly recommend

Caudle's Catch Seafood
App gebruikt gedurende Meer dan 5 jaar
13 mei 2023

5 out of 5! Shout out to Agent Chloé with giving incredible expertise and customer service! Zapiet customer service is responsive, and have shown to go above and beyond to get a direct solution to the problem. If you're uncertain they're worth a try based on that alone!

Stôk Floral & Design
App gebruikt gedurende Meer dan een jaar
Zapiet heeft geantwoord 17 mei 2023

Hi Alison,

It was my absolute pleasure assisting you today. I'm really glad our app does everything you need it to do and that you continue to use it.

Thank you for the awesome review and your kind words, I really appreciate it.

I'm here, should you need anything else.

Have a great day,

9 mei 2023

The team are so quick at answering and really help solve problems. Nothing is too much for the team and it’s explained in a really easy to follow way.

No.5 Blooms
Verenigd Koninkrijk
App gebruikt gedurende Meer dan een jaar
Zapiet heeft geantwoord 9 mei 2023

Hi Nicci,

Thank you very much for your wonderful review

It was my pleasure helping you today with specific products for local delivery within our Zapiet - Pickup + Delivery app.

If you have any other questions or need any assistance, please do not hesitate to reach out.

Kind regards,

9 mei 2023

Been using this App for years it is Intuitive, logically laid out and has an awesome support team that is very responsive, whenever any questions arise or settings need tweaking.

Spruce Flowers and Events
Verenigde Staten
App gebruikt gedurende Bijna 7 jaar
4 mei 2023

App works really well, very flexible and useful. Plus, if there's any issues at all, we always get A+ support!

Stanley Park Brewing
App gebruikt gedurende Ongeveer 3 jaar
Zapiet heeft geantwoord 4 mei 2023

Hi Evan,

Thank you so much for your kind review

It's been my pleasure helping you with our Zapiet - Pickup + Delivery app and setting up the correct locales files and also doing a bit of detective work with a non-compatible app

If you have any other questions, please do not hesitate to jump back on the live chat!

Kind regards,

3 mei 2023

Wonderful app with many many options to tweak and fine tune and an amazing support team. Highly recommend!

Partica Party
Verenigd Koninkrijk
App gebruikt gedurende Meer dan 4 jaar
Zapiet heeft geantwoord 4 mei 2023

Hi there,

Thank you so much for your kind words! It was a pleasure helping you set up our pickup + delivery app on your theme :)

If there is anything else we can help with, please do not hesitate to reach out.

All the best,

2 mei 2023

I'm running multiple stores with this app and they deliver every time. They even helped me out with some customs stuff. Awesome support!

Dony Gourmet Store
App gebruikt gedurende Meer dan een jaar
Zapiet heeft geantwoord 3 mei 2023

Hi Ruan!

Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up custom pickup slots in our Zapiet - Pickup + Delivery app. We are here if you ever need help with anything else.