Zapiet ‑ Afhalen + levering

Zapiet ‑ Afhalen + levering

Recensies (1.606)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
10 januari 2023

Jessica is incredible and went above and beyond with her service. Honestly it was the best customer service experience ive ever had! Attentive, thoughtful and incredibly helpful. She's amazing!

Supermoon Bakehouse
Verenigde Staten
7 dagen gebruiken de app
Zapiet heeft geantwoord 13 januari 2023

Thank you so much for you very kind words and amazing review Aron.

It was my absolute pleasure helping you with our buy online pickup in-store app.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

1 maart 2017

We have been using this for a few months now and it works fantastically well. It allows us to support hundreds of stockists by directing traffic of our products to store and also provide easy access to a choice for consumers.

The support is also very very good, always respond promptly and the only time i was made aware of a security issue which came from shopify, these guys at zapiet had already fixed it.

Keep it up!

Roof Windows 4 You
Verenigd Koninkrijk
7 maanden gebruiken de app
9 december 2021

Very intuitive app and great for what my store needs. Sandy's customer support was fantastic... she made sure I understood every step and helped me with my multiple questions.

merkado fresco
Mexico
7 maanden gebruiken de app
Zapiet heeft geantwoord 10 december 2021

Hi there,

Thank you for your kind words! It was a pleasure discussing with you on our live chat and making sure that your configuration was matching your needs.

Don't hesitate to reach back, if there is anything else you need help with,

Sandy

12 september 2016

Support was top notch. Sam was great with all sort of questions I had. And even made a few custom changes so that it fit my store a better. Highly recommend.

Capital Larder
Verenigd Koninkrijk
7 maanden gebruiken de app
27 mei 2023

We own a company that sells gifts and before getting Zapiet our clients were confused in our checkout. They would never give us the recipient phone number and sometimes they would choose the gift to be shipped via our Canada Post Flat rate box for more money than it would have cost if they selected delivery which is faster and cheaper. We set up Zapiet pickup and delivery as well as Zapiet rates by Postal code and although setting up the shipping profiles/delivery rates was not intuitive and therefore harder for me than just using organic Shopify, the Zapiet live chat reps were super knowledgeable and programmed them for me along with a little bit of free coding to make the Canada Post Flat Rate box work. I love that the recipient phone number is now clear and mandatory and with editing the language I was able to turn the delivery note field into a GIFT NOTE field for clients to fill out for their recipient. The part I like the best is the customer filling out their postal code before reaching the cart to see if we deliver to their area. I would say this app can do 99% of what I want it to do but the benefits LARGELY outweigh losing the 1% (which only pertain to the Canada Post Flat Rate Box, which if you don't use then not applicable to you). Overall I recommend highly.

All My Best Baskets
Canada
7 dagen gebruiken de app
Zapiet heeft geantwoord 5 juni 2023

Hi there,

Thank you very much for your kind and detailed review! It was my pleasure assisting you with your Zapiet - Pickup + Delivery rates setup!

If there is anything else we can help you with, let us know!

All the best,
Jelizaveta

14 november 2019

Wow! Ismail, you helped to get delivery working immediately on my site! Thank you for getting me up and running! You are wonderful! Thank you!!!!!!

Beth's Table Grazing Boxes, Boards and Tables
Verenigde Staten
7 maanden gebruiken de app
Bewerkt 19 april 2021

This app, combined with Delivery Rates by Zip, was exactly what I needed for my small farm and nursery business. We only offer local pickup and local delivery and until I discovered these apps I thought it would be impossible for customers to check out correctly. I ran into some technical issues that were confusing for me but customer support, Stephane and Lisa, resolved my issues quickly and efficiently Update 4/19- Stephane once again helped me through a problem that I had created myself and could not wrap my head around!!

Lil Starts Online Farmstand
Verenigde Staten
7 maanden gebruiken de app
Zapiet heeft geantwoord 10 maart 2021

Thank you for taking the time to leave such a great review!

We were glad to assist you in setting up the app.

If you have any further questions, we would be more than happy to hear from you!

Best regards,

Lisa & Stephane

Bewerkt 15 mei 2017

The app is fantastic. The customer service is unparalleled.

Shoptheboxguys 2
Canada
7 maanden gebruiken de app
Bewerkt 25 februari 2021

Ask to speak with Ronan if you need help setting up the app. He is a master at getting it set up! He even got it to work with Shopify Local Delivery.

Best Buy Supermarket
Verenigd Koninkrijk
7 maanden gebruiken de app
Zapiet heeft geantwoord 2 maart 2021

Hi Hussan,

Thank you so much for taking the time to leave such a wonderful review.

It was a pleasure assisting you and I am really glad that we managed to get Shopify's Local delivery app to work with Store pickup + delivery.

If there is anything I can assist you going forward, please do not hesitate to get in touch.

Kind regards,

Ronan

14 september 2019

App is great when it works. We have had major issues this weekend with non-existent support to boot. Confirmation emails from the app are no longer sending and the OnFleet integration doesn't seem to actually work. This was our original choice for delivery but I guess we will be looking somewhere else.

Crave Cookie Company
Verenigde Staten
7 maanden gebruiken de app
Zapiet heeft geantwoord 18 september 2019

Hi Trent,

Thanks so much for your feedback and apologies for the issues you faced this past weekend.

We experienced a small issue with our Onfleet integration on Saturday evening which caused order processing to be delayed. Thankfully our team was quick to resolve the issue and our system caught back up to speed rapidly.

I see that you still have the app installed and that your orders are flowing through perfectly now, which is fantastic!

Should you ever have an urgent issue like this again, please feel free to call our emergency number on +1 (718) 568-5560.

Thanks for your continued support :)

Andy Cargill
Founder of Zapiet