Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
30 augustus 2023

We have been using this app for years and love it. The features are great. Really expands upon Shopify's rather lackluster in-store pick-up options out-of-box.

We are currently upgrading to a Shopify Online Store 2.0 theme and had an issue with the widget not showing up on the cart page. I contacted support and Diego was extremely helpful. He had the issue fixed in just a few minutes. Thanks Zapiet team for the continued support!

Diamond Cellar
Verenigde Staten
Meer dan 5 jaar gebruiken de app
Zapiet heeft geantwoord 3 september 2023

Hi Nick,

I wanted to thank you for leaving such a great review.

It was my pleasure to assist you with your transition to Online Store 2.0 and setting up Zapiet - Pickup + Delivery.

If you have any more questions or concerns, please don't hesitate to contact us!

Best wishes,
Diego

23 november 2023

costly but does the basics and great customer support

Loaded Gun Kitchen
Singapore
Meer dan 2 jaar gebruiken de app
Zapiet heeft geantwoord 26 november 2023

Hi there and thank you for taking the time to leave us this lovely review

It's always nice to see another happy merchant as we work tirelessly to offer not only the best products, but the best support as well!

-Steph

17 december 2023

Works quite well.

Celebrations GetFish Ordering
Australië
5 maanden gebruiken de app
Zapiet heeft geantwoord 19 december 2023

Hi,

Thank you for taking the time to leave a review! We really appreciate it :)

Best wishes,

Bogi
Assistant Support Manager - Zapiet

17 november 2023

Amazing customer service. I can't ask for anything better than this

Bathhouse Trading Company
Verenigde Staten
Ongeveer een jaar gebruiken de app
Zapiet heeft geantwoord 20 november 2023

Hi Keegan,

Thank you for leaving your view, it's very much appreciated

It was my pleasure helping you to update our Zapiet - Pickup + Delivery and making the checkout simple and easy for your customer's.

If you have any questions or need any further assistance, please do not hesitate to send a message.

Kind regards,
Jessica

22 november 2023

Great support with integration!

Ed's Plant Shop
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Zapiet heeft geantwoord 24 november 2023

Hi there,

Thank you for taking the time to leave a review

It was my pleasure helping you with the integration of Roadie into our Zapiet - Pickup + Delivery app as well as making sure everything was set up for your distance validation for local delivery.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Thanks again,
Jessica

24 augustus 2023

First of all, the customer service alone should be reason enough to choose this app. Any issue we've encountered has been promptly responded to and resolved by going above and beyond.

As an online shop with food sales, we could not function without the Zapiet App. It allows us to customize everything we need for pick up and delivery. Specific pick-up times, delivery dates, and most importantly preparation time which allows us to put together the freshest ingredients and fresh bake custom orders.

Fat Sparrow Group
Canada
Bijna 2 jaar gebruiken de app
Zapiet heeft geantwoord 29 augustus 2023

Hi Deanna,

Thank you for your review and very kind words

It was my pleasure helping you yesterday to make sure that everything was working on your new theme with our Zapiet - Pickup + Delivery app.

If you need any further assistance or have any questions, please do not hesitate to send a message.

Cheers,
Jessica

9 oktober 2023

We have been using the app for years and it has helped our store manage pickup and delivery orders immensely. Customer service is top notch. Support is very helpful and helps resolve issues immediately.

Mandarin Oriental, Hong Kong
Hongkong SAR van China
Meer dan 6 jaar gebruiken de app
28 november 2023

Very helpful customer service

Charcuterie Outfitters, LLC
Verenigde Staten
Meer dan een jaar gebruiken de app
Zapiet heeft geantwoord 30 november 2023

Hi Whitney,

Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app

Any further questions or assistance, please do not hesitate to reach out.

Warm regards,
Jessica

9 november 2023

This is the 4th pickup and delivery app I have gone through, and it's so worth the money. It just works. No issues, no problems, easy set up. Every other app had so many limitations or additional add-ons required. Zapiet does everything I need it to. Support is 1st class also and will go above and beyond to help you make your store right. 5 stars for Kitty.

Chris's Ice Cream
Canada
9 dagen gebruiken de app
Zapiet heeft geantwoord 20 november 2023

Hi there,

Thanks so much for the awesome review!
I'm delighted our app does everything you need and that you continue to use it. It was my pleasure assisting you today!

I'm here should you need anything else.

Have a great day,
Kitty

29 juni 2023

We've been working with Zapiet since a few years already, there are been a few issues here and there, as it often happen with some app as Shopify keeps evolving as well, and you can then tell which are the ones you want to keep : Zapiet is one of them. They are always very reactive if there's any issue, we never felt like they didn't care and they deliver. Their app is always up to date and amazingly useful for us as we offer bike courier service and deliveries, and deal with different delivery times with different products.

We recently issued a specific request about a new Shopify feature that we wanted to work with and wasn't yet working with their app : done !

In short, an efficient app with a real team that keep the engines clean and oiled, and a wonderful and reactive customer service.

Archipel Berlin
Duitsland
Ongeveer 3 jaar gebruiken de app
Zapiet heeft geantwoord 29 juni 2023

Hi Adrien,

Thank you so much for taking the time to leave such a kind review . We truly appreciate your loyalty and support over the past few years.

We were delighted to fulfill your request regarding the new Shopify feature. It's our pleasure to adapt and enhance our app based on the needs of our users.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We're here to help.

Kind regards,

-Ronan