Zapiet ‑ Afhalen + Levering

Zapiet is a great app, their support is phenomenal, especially Jessica.

We have very weird and strict shipping rules along with our in-house local delivery model and Zapiet have done everything required to the best of their abilities to make our unique specifications work the way we want.

Ran into some issues when first installing and setting up this up (likely caused by us not the software), but between their AI Chat and quick live merchant support specialist, Jayne, we were back up and running quickly. Although could use some improvements with bulk edits and changes, Zapeit P&D has a ton of features and excited to get setup completed and start using it on our new site.

The app allows you to be able to customize how you want to engage with your customers through store pick up and delivery options. While it took some getting used to the app set up at first, the customer service was 5 star and they were available and easy to work with. They went above and beyond to fix the problem. Highly recommend.

We use this app across all our stores as we use multiple carriers and different delivery days for each. Easy to use, works perfectly for us, has majorly improved our customer experience, and their support is always very helpful when we come across issues or need to see how it can integrate with apps we add on.

The Zapiet - Pickup + Delivery app is essential to my store, and I continue to be happy with the functionality and customer service. The team is responsive and incredibly helpful - I recently dealt with both Gabriel and Betty, and they were quick to escalate and resolve my integration issue. Overall, the app makes the day-to-day functioning of my business so much easier and saves a lot of back and forth with customers about delivery.

Zapiet has had great customer service so far, and has been able to quickly customize text here and there and make sure the app is functioning correctly. Easy to set up and happy so far - no more deliveries outside our delivery radius!

By FAR the best app support we have had in our transition to Shopify. Knowledgeable and fast with quick understanding of our unique needs. They left my store better than they found it.
And the app absolutely rocks at doing the job it's designed to do. Thanks so much!

This app lets you set up multiple pickup and delivery options for your products. The thing I like the most is how helpful the support assistance is. They are quick to put a real person in the chat, if you're not understanding the help articles they send (which are also quite helpful), and the real human that you talk to actually takes the time to understand your business to help you create the right settings.

I am so impressed with customer support. I was having issues installing everything properly. We are a flower and gift shop and we need to be able to offer delivery/pick up and shipping. We also have charges for delivery based on zip code. It's a bit complicated and Zapiet jumped on and helped me work through everything so that it not only functions the way we need but it also looks great and is intuitive for the customer. Highly recommend!

There was an issue with the functionality of my website that appeared to be Zapiet related. It wasn’t, but the support person Manuel went over and above to assist with solving the code issue. Zapiet customer support is fabulous, and the app is great too.