Zapiet ‑ Afhalen + Levering

Zapiet ‑ Afhalen + Levering

Recensies (1.647)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
Bewerkt 11 december 2024

We have been using the Store Pickup + Delivery app for a few years now. The app works well on desktop and mobile for delivery and pickup orders with multiple store locations. The Zapiet team is always professional, meticulous, and quick to respond. Big thanks to Sam, Jayne Forde, Chloé Beattie, and Krystabel Djajalie!

Update, August, 2024:
Krystabel was impressively diligent and prompt in addressing our inquiry. She guided us through the issue and provided a solution. Thank you, Krystabel!

Update, November, 2024:
Krystabel was responsive, thorough, and genuinely cared about resolving my issue. I felt supported every step of the way, and her commitment to making sure everything worked perfectly was impressive. Highly recommend it - thank you, Krystabel, for the excellent assistance!

Update, December, 2024:
We encountered an issue with our order emails. Kristine was incredibly quick to respond and she was able to offer a solution. We always appreciate the Zapiet team's fast response time and excellent support. Thank you, Kristine, for your outstanding assistance!

Cinderella Cakes
Verenigde Staten
Meer dan 9 jaar gebruiken de app
Zapiet heeft geantwoord 17 augustus 2021

Hi Pawnie,

We sincerely would like to thank. you for taking the time to update your review. Your feedback means a lot to us, and we are truly grateful for your continued support.

Assisting you with our Zapiet - Pickup + Delivery widget was a genuine pleasure, and we're thrilled to have been able to contribute to your positive experience.

Thank you once again for your kind words.

Regards,

Krystabel

Bewerkt 16 juni 2023

The app works well and the customer support is great.

Remoov Flea Market
Verenigde Staten
Ongeveer 9 jaar gebruiken de app
Zapiet heeft geantwoord 17 juni 2023

Hi Gustavo,

Thank you for your review, it's very much appreciated

It has been my pleasure helping you this week with local delivery, shipping and conditional activation for our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to reach out!

Best regards,
Jessica

Bewerkt 16 september 2024

Years ago, Zapiet revolutionized our business. 'Till this day, they are an integral partner to our success. Their team of rockstars never fail to exemplify SUPERIOR customer service. THANK YOU over and over again!

Billy's Bakery
Verenigde Staten
Bijna 9 jaar gebruiken de app
Zapiet heeft geantwoord 27 mei 2024

Hi there,

Thank you so much for your wonderful review!

It's great to hear that your experience with our team and app have been that good. Your feedback inspires us to keep aiming higher and if you ever have any suggestions or need assistance, don't hesitate to reach out!

-Steph

1 juni 2015

Great app. Andrew is very attentive. App is constantly being updated with improvements and new features based on customer feedback.

Paul's Bakery
Verenigde Staten
Ongeveer 8 jaar gebruiken de app
Bewerkt 1 juli 2024

Fantastic, all round!

Bluebells Cakery
Nieuw-Zeeland
Ongeveer 8 jaar gebruiken de app
Zapiet heeft geantwoord 23 juni 2021

Hi there,

Thank you for your lovely recommendation and amazing words about our support team! :)

Best wishes,

Bogi

20 juni 2018

I can't say enough good things about both this app and the service and support we have received from Andy and Sam. We've been using the app now for almost 3 years and it's only gotten better over time. They truly understand their customers and their needs.

Zedrics
Verenigde Staten
Ongeveer 8 jaar gebruiken de app
1 april 2020

We have been using this app since we started our e-commerce site, and it only gets better. The team is amazing to work with and they make sure they can always meet our needs. Love the new functionality that is constantly added, which only helps us help our customers better. And they went above and beyond to help us customize our site even more in these crazy COVID-19 times. Highly highly recommend!!!

Buda Juice
Verenigde Staten
Bijna 8 jaar gebruiken de app
17 februari 2021

Zapiet's customer support is GREAT. Some of the best support I've had running e-commerce sites. Not only did they answer my questions, but they also suggested and helped me make improvements that I didn't even realize were problems. I am very pleased with my experience and highly recommend them to the Shopify Community.

Betty Bakery
Verenigde Staten
Meer dan 7 jaar gebruiken de app
26 januari 2016

This app perfectly fitted my needs. It was easy to install and the support I received to resolve any issue was fast and efficient.

Fengfit Foods
Verenigde Staten
Meer dan 7 jaar gebruiken de app
28 november 2023

We've been using this app since 2016 and it's worked very well for us. We recently ran into a small issue and their support team was amazing. They were kind, went above and beyond, and had the issue fixed very quickly.

Peter Sciortino Bakery
Verenigde Staten
Meer dan 7 jaar gebruiken de app
Zapiet heeft geantwoord 29 november 2023

Hi there,

Thank you for taking the time to leave a review and for using our Zapiet - Pickup + Delivery app since 2016

I'm glad I could assist you and your developer in updating to the latest version of app; ensuring a smooth experience for your customers when placing orders is a priority.
If you or your team have any more questions or require further assistance in the future, please feel free to reach out.

All the best,
Jessica