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It have been a very friendly experience for our customers. We would also like to thank Andy and Stephane for the super fast response and support.
We are using this App to suit our complicated delivery/pick up based business. We were experiencing some glitches in the set up period and got in touch with the developers about those glitches. The App is easy to set up and use. We received their response straightaway with a solution. The team also followed up on us to find out if the solution worked and if we were happy. We have experienced nothing but really good customer service and willingness to help to find solutions. Good follow up too! Happy customer here! Thanks
Excellent and fast help, Integration is simple, clear and easy. We have just started using Zapiet and so far we are very happy with this app.
Jessica and everyone at Zapiet has been super great to work with - they are quick to respond and help resolve any issues! It's be a great app to work with.
Hi there,
Thank you so much for your kind words and great review!
The team is always happy to help in anyway we can and if you have any other questions, please do let us know.
Best wishes,
Jessica
I love the way Stephane help me out with an issue. Their support is very quick. I highly recommend their app services and support.
Hi Celia,
Thank you very much for the great review!
I'm happy that we were able to help setup our app together using city names and post codes together in order to facilitate your distance validation for your customers :)
If you ever need any further assistance, don't hesitate to reach back, we are always happy to help!
- Steph
This app is the best out there for store pick up and local delivery. Had a couple issues, but Andy and his team helped me out and were so great. Highly recommend.
Andy and the team at Zapiet have done a great job with Store Pickup + Delivery, and provide nothing short of the most courteous & timely support for it. They helped us get the app setup correctly, pointed out a liquid error in our template (remember, no && operators in liquid folks!), and provided details on their product roadmap for features we'd like to see in the app. Hands down my favorite app devs on the Shopify app store. Kudos!
We have been very happy with Store Pickup + Delivery. It has helped us to offer free delivery for local orders, which is key to our business. The customer service is amazing! Andy and Sam respond to questions/problems immediately and solve them same day. Highly recommend.
Great app, offers many configurations and options for delivery and pickup, as well as connecting to carrier rates. Has been mostly reliable over the past year save for 2 small incidents. However, support is top notch. Responses are fast, problems resolved quickly.
Hi,
Thank you for taking the time to leave us a review!
Lovely to hear that you're enjoying the features of the app and that we've been able to help you when you've needed to contact us.
Best wishes,
Bogi
When I submitted my support request, I assumed I'd be waiting until the next day for a response and who knows how long for a solution, but Jessica responded within 30 minutes or so and fixed the issue (among others that I hadn't caught) almost immediately. So pleased with their customer service! Thank you, Jessica!
It was my pleasure helping you Sarah with the update of our Zapiet - Pickup + Delivery app and also getting a few other things sorted so that everything is running smooth
Thank you for leaving such a lovely review and please do jump back on the live chat if you have any other questions or need any assistance.
Have a wonderful week!
Jessica