Recensies (1.465)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
28 maart 2020

It have been a very friendly experience for our customers. We would also like to thank Andy and Stephane for the super fast response and support.

Kichesippi Beer Co.
Canada
Ongeveer 4 jaar gebruiken de app
Bewerkt 22 april 2019

We are using this App to suit our complicated delivery/pick up based business. We were experiencing some glitches in the set up period and got in touch with the developers about those glitches. The App is easy to set up and use. We received their response straightaway with a solution. The team also followed up on us to find out if the solution worked and if we were happy. We have experienced nothing but really good customer service and willingness to help to find solutions. Good follow up too! Happy customer here! Thanks

Food Connect
Australië
Ongeveer 4 jaar gebruiken de app
8 november 2016

Excellent and fast help, Integration is simple, clear and easy. We have just started using Zapiet and so far we are very happy with this app.

We Smell The Rain
Nederland
Ongeveer 4 jaar gebruiken de app
1 december 2021

Jessica and everyone at Zapiet has been super great to work with - they are quick to respond and help resolve any issues! It's be a great app to work with.

Flower Bar
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
Zapiet heeft geantwoord 1 december 2021

Hi there,

Thank you so much for your kind words and great review!

The team is always happy to help in anyway we can and if you have any other questions, please do let us know.

Best wishes,

Jessica

6 februari 2023

I love the way Stephane help me out with an issue. Their support is very quick. I highly recommend their app services and support.

FLOVERS
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
Zapiet heeft geantwoord 10 februari 2023

Hi Celia,

Thank you very much for the great review!

I'm happy that we were able to help setup our app together using city names and post codes together in order to facilitate your distance validation for your customers :)

If you ever need any further assistance, don't hesitate to reach back, we are always happy to help!

- Steph

28 april 2020

This app is the best out there for store pick up and local delivery. Had a couple issues, but Andy and his team helped me out and were so great. Highly recommend.

Brewpoint Coffee
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
30 mei 2016

Andy and the team at Zapiet have done a great job with Store Pickup + Delivery, and provide nothing short of the most courteous & timely support for it. They helped us get the app setup correctly, pointed out a liquid error in our template (remember, no && operators in liquid folks!), and provided details on their product roadmap for features we'd like to see in the app. Hands down my favorite app devs on the Shopify app store. Kudos!

Tom Sawyer
Canada
Ongeveer 4 jaar gebruiken de app
20 september 2016

We have been very happy with Store Pickup + Delivery. It has helped us to offer free delivery for local orders, which is key to our business. The customer service is amazing! Andy and Sam respond to questions/problems immediately and solve them same day. Highly recommend.

Bo Ty Sweets
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
30 april 2021

Great app, offers many configurations and options for delivery and pickup, as well as connecting to carrier rates. Has been mostly reliable over the past year save for 2 small incidents. However, support is top notch. Responses are fast, problems resolved quickly.

Gloriosos Italian Market
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
Zapiet heeft geantwoord 3 mei 2021

Hi,

Thank you for taking the time to leave us a review!

Lovely to hear that you're enjoying the features of the app and that we've been able to help you when you've needed to contact us.

Best wishes,

Bogi

3 april 2023

When I submitted my support request, I assumed I'd be waiting until the next day for a response and who knows how long for a solution, but Jessica responded within 30 minutes or so and fixed the issue (among others that I hadn't caught) almost immediately. So pleased with their customer service! Thank you, Jessica!

Wild Valentine
Verenigde Staten
Bijna 4 jaar gebruiken de app
Zapiet heeft geantwoord 4 april 2023

It was my pleasure helping you Sarah with the update of our Zapiet - Pickup + Delivery app and also getting a few other things sorted so that everything is running smooth

Thank you for leaving such a lovely review and please do jump back on the live chat if you have any other questions or need any assistance.

Have a wonderful week!
Jessica