Zapiet ‑ Afhalen + Levering

Zapiet ‑ Afhalen + Levering

Recensies (1.648)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
23 augustus 2023

Best customer service ever. Easy to have team member available and efficient. Highly recommended!!!!

French Sweet
Australië
Ongeveer 5 jaar gebruiken de app
Zapiet heeft geantwoord 24 augustus 2023

Hi there! Thank you so much for your kind words. We really appreciate that you took the time to share your experience with us. It was a pleasure to help and assist you with setting up the Zapiet - Pickup + Delivery app. We look forward to continuing to provide great service to you in the future.

Cheers,
Betty

Bewerkt 18 juni 2018

Excellent App! And the support provided by Sam and Andy is beyond reproach. Very very pleased with this app and its ability to handle our unusual situation.

Nouri Pa Nati
Barbados
Ongeveer 5 jaar gebruiken de app
Bewerkt 3 september 2020

Zapiet works well for us and their customer service and support are fantastic. We always have a quick response despite being located in a different timezone to the Zapiet team, and they suggest extra modifications to help us run more smoothly. Very appreciated.

La Renaissance
Australië
Ongeveer 5 jaar gebruiken de app
3 februari 2023

Jessica was extremally helpful and fixed my issues immediately. And then explained why it was happening so I can know for the future.

Flower Studio
Canada
Bijna 5 jaar gebruiken de app
Zapiet heeft geantwoord 3 februari 2023

Hi there,

It was my pleasure helping you today with the conditional activation feature

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Thanks,
Jessica

7 april 2018

Andrew has been SO HELPFUL. I emailed him asking if he could integrate this app with Enitures "WWEX Freight LTL" Shipping App and he has been corresponding with Paul (Owner at Eniture) to help get the integration. I will be able to offer Will Call for my customers now through my website. Thank you guys so much! I really appreciate all your help, you've gained a customer for life!

Glassworks Unlimited
Verenigde Staten
Bijna 5 jaar gebruiken de app
8 maart 2022

This app has literally transformed my website! Not only has it offered my customers the ease of scheduling pick ups and deliveries, but the customer service is top notch! I have used this app for years, since the days when it was just starting, and to see it improve over the years as it adjusts to the demands of shopkeepers has just been phenomenal. I am impressed that their customer service now extends beyond the european time zones. Klaudia has been a tremendous help this evening as I worked through configuring the language around my customer checkout experience. She stayed with me even though I had to take an hour break from my computer to help my kids! That is unheard of! It's nearly impossible to get the same person in dealing with any sort of customer support these days, which usually means you are explaining your situation to five different people. Klaudia walked me through everything so patiently. I always appreciate how Zapiet customer service reps teach me how to do things myself and also offer to do things for me that I might feel uncomfortable with (like coding). Thank you to the whole Zapiet Staff! My favorite Shopify app by far!

Washday Floral
Verenigde Staten
Bijna 5 jaar gebruiken de app
Zapiet heeft geantwoord 8 maart 2022

Hi Tiffany,

Thank you for the wonderful review!

We're so glad that you've been using our app since its early days and it was a pleasure assisting you.

Should you need us to walk you through anything else, you know where to find us!

Cheers,

Klaudia

Bewerkt 22 mei 2020

Gives me the control I need with pickup, delivery, lead times, etc. Support has helped me on multiple occasions!

Molly's Cupcakes West Loop
Verenigde Staten
Bijna 5 jaar gebruiken de app
Bewerkt 12 oktober 2020

AMAZING SUPPORT! Sandy has consistently assisted me during these hard times of COVID-19. Even when my questions are simple and easy she takes the time to get back to me in a timely manner. This app has greatly helped us and our customers choose the right option for delivery and shipping.

The Caviar Co.
Verenigde Staten
Bijna 5 jaar gebruiken de app
15 november 2022

This is a good app to enable both delivery and store pickup services. The customer service team is really strong, special thanks to Klaudia.

city'super E-Shop
Hongkong SAR van China
Bijna 5 jaar gebruiken de app
Zapiet heeft geantwoord 21 november 2022

Hi Louis,

Thank you so much for the 5-star review!

Our team is always happy to assist with your store pickup and delivery configuration. We're just an email or live chat away.

Cheers,
Klaudia

14 april 2023

This app is really great for anyone wants to offer pickup and delivery in addition to shipping. Amazing customer service. Very quick and responsive.

Stick With Me Sweets
Verenigde Staten
Bijna 5 jaar gebruiken de app
Zapiet heeft geantwoord 17 april 2023

Hi Wan,

Thank you very much for your review :)

It was my pleasure helping you this afternoon with some updates and getting all of your rates (including the Roadie integration) working on your store with our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to reach out.

Thanks again,
Jessica