Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
17 februari 2024

Their support is the best I've experienced with an app. It's Saturday afternoon and resolved my issue, coached me on how to avoid in the future, etc. I'm glad to have found this app. It will allow us to expand our online orders for local delivery and pickup. Yay!

Jackson Square
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Zapiet heeft geantwoord 25 februari 2024

Hi Therese,

I am delighted to see your review!

It makes me glad to know that I have managed to assist you timely and efficiently. We are always here to make your experience smooth, feel free to message us for any help you might need with our apps!

Warm regards,
Pavlo

15 februari 2024

I had tried other delivery apps in the past but I decided to commit to Zapiet because it seemed to be the most professional option.

Now I'm extremely happy to have made that decision. There was a small issue with an email notification that I wasn't getting on my tests, so I contacted Zapiet support and not only did they help me fix the issue, but they also helped with other set-ups that I had done wrong and now my store looks absolutely perfect!

Thank you so much Jessica for all your help!

La Tarta de Quesos
Mexico
5 dagen gebruiken de app
Zapiet heeft geantwoord 19 februari 2024

Hi Fernando,

Thank you for taking the time to leave such a lovely review and for choosing our Zapiet - Pickup + Delivery app!

It was my pleasure assisting you with the email notification issue and other setups to ensure your store looks the way you want it to look. Your trust means a lot to us, and we look forward to continuing to support your business.

Warm regards,
Jessica

17 april 2024

The support for this app has been amazing!! Any issue we have had (which have been small and not often) has been fixed quickly and with minimal effort. Our operation depends on Zapiet.

Hilo Design Center
Verenigde Staten
22 dagen gebruiken de app
Zapiet heeft geantwoord 21 april 2024

Thank you so much for taking the time to share your experience with Zapiet - Pickup + Delivery! We're thrilled to hear that you've found our support exceptional and that we've been able to address any issues swiftly and effectively. We're here to help!

- Herman

11 februari 2024

Wonderful experience while using this app because it has many options and the support team is marvelous. Especially Herman who has been so helpful every time I needed something resolved. Thank you!

Le Rosey
Canada
24 dagen gebruiken de app
Zapiet heeft geantwoord 14 februari 2024

Thank you so much for your kind words! We're thrilled to hear that you've had a wonderful experience with the the app.

If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!

25 januari 2024

I must say the help these guys give you is truly amazing, just that alone is worth having this app. the app it self works fantastic especially if you have a few locations and some locations that offer delivery.

fantastic app and fantastic service.

Sushi and Salad
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
Zapiet heeft geantwoord 29 januari 2024

Thank you very much, Paul, for taking the time to write a review and for your kind words.

It has been a pleasure chatting with you and assisting you with various aspects of our Zapiet - Pickup + Delivery app, including rates and express checkout methods, among others.

Should you have any further questions down the road, please do not hesitate to send us a message.

Cheers,

Jessica

25 januari 2024

Jayne was very helpful and showed me how to fix a problem, great support!

KIPFERL
Verenigd Koninkrijk
Bijna 3 jaar gebruiken de app
Zapiet heeft geantwoord 31 januari 2024

Hi Hubert,

Thank you for your kind review for Zapiet Pickup + Delivery.

So glad we could fix your issue quickly. You know where we are if you need us in the future!

Jayne

4 april 2024

The app is fairly easy to use and the support team is very helpful!

Heirloom LA
Verenigde Staten
Bijna 5 jaar gebruiken de app
Zapiet heeft geantwoord 5 april 2024

Hi Brian,

Thank you very much for taking the time to leave such a nice review!

I was happy to get your store onto the latest version of our Zapiet - Pickup + Delivery to ensure the best performance, stability, and that you have all the latest fixes & features available to you.

If you have any other questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

12 februari 2024

So far this app is doing a good job for us. Very impressed with their support - I had a few settings that I didn't have correct but Jeanette took the time to get me sorted out. Very impressed!

Soffritto
Canada
Ongeveer een maand gebruiken de app
Zapiet heeft geantwoord 16 februari 2024

Thank you so much for taking the time to share your feedback with us. It was my pleasure helping you set up your account! Please do not hesitate to reach out to us if there's anything else we can do for you. It'll be our pleasure to help. ❤️✨

-J Barjum

8 maart 2024

simple to use and very helpfull support

Flowers Made Easy
Ierland
Ongeveer 3 jaar gebruiken de app
Zapiet heeft geantwoord 11 maart 2024

We're absolutely happy to hear that you find our Zapiet - Pickup + Delivery app easy to use and our support team helpful! Thank you for taking the time to share your feedback.

Have an amazing day

Warm regards,
Betty

26 januari 2024

extremely helpful, through & friendly

HertfordCakeCo
Verenigd Koninkrijk
Bijna 2 jaar gebruiken de app
Zapiet heeft geantwoord 29 januari 2024

Hi James,

It was delightful chatting with you, and I appreciate you taking the time to leave a review.

If you require further assistance with rates, exporting orders, or have any other questions related to our Zapiet - Pickup + Delivery app, please don't hesitate to send a message. We are here to help.

Kind regards,

Jessica