Zapiet ‑ Afhalen + Levering
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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There's been a few ups and downs with the plugin, but overall it's giving my high traffic store the functionality to offer more ways of selling and fulfilling. There's been a few bumps, but the support team has been there to help. Overall, I'd recommend trying it.
Hey guys,
Thanks so much for leaving your feedback. I have just checked our support logs and it appears that all of your issues were promptly resolved by my support team. It's great to see that you still have our app installed more than a year on.
Your continued support truly means the world to us :)
Thanks again,
Andy
Customer service has been very quick and efficient. Thank you. The app is helping us with customizations that we couldn't do w shopify alone, although i wish it were allowed to operate more fully (control over shipping address fields, etc) and not be forced to fit inside shopify restraints.
Hi there,
Thank you for your review and kind words, it is very much appreciated!
If you have any other questions down the road, please do not hesitate to send us a message.
Thanks,
Jessica
we went though a long journey with this app, and their keen efforts to improve is really impressive. THANK YOU!
Hi,
Thank you for sticking with us on this journey!
Best wishes,
Bogi
The Help Team at Zapiet was very responsive and worked with me to answer my questions so that I was able to successfully update my shopping platform. I really appreciate the Zapiet team!
Great for when you offer an array of things like delivery, shipping, and in-store pick-up, like our store does. Their app handles it all.
Honest review: The platform works great if you use it "as is". Unfortunately there is no technical support number to call and all correspondence is done via email. We finally received support from someone named Sam and he/she was awesome because Sam addressed all the issues as opposed to looking at one support ticket and telling us to file a new ticket for the other issues. It only makes sense that all the issues are addressed because the app is unusable otherwise. Out of the box the app had bugs but Sam fixed them all for us and emailed us when he/she completed each milestone issue in a 4 hour window. This is the tech support we were waiting for. I do recommend this plug in from Zapiet. It is a good solution for restaurants.
Great app and great customer service. Really helpful and quick and were amazing at explaining my issues and how to fix them. Thank you
Hi there,
Thanks for your review! Glad our support team were able to help :)
Best wishes,
Bogi
There are limitations to the app such as not being able to isolate a collection for specific delivery dates only. There's workarounds but they are pretty buggy. BUT, there is a lot of good about this app. Plus, the support team is super helpful and very accessible. The awesome support bumped my rating!
Hey there,
Thank you for your review and honest feedback regarding the app!
We love that you shared your opinions with us as we are constantly working on improving the app's existing functionality as well as adding new features.
We have progressed by leaps and bounds in the past year since the pandemic hit so we're proud that you had a great experience with our support team : )
And please be assured your feedback is duly noted and we will look at how we can improve the product-specific delivery availability for future!
Best wishes,
Bogi
Great app and very user friendly
Nous avons ajouté cette application à notre eshop pour pouvoir paramétrer au mieux nos livraisons & click&collect, la mise en route a été un peu laborieuse (ce qui explique la note, si j'vais pu j'aurais mis 4,5 ;) ) mais à chaque fois que nous avons eu un problème ou une question nous avons rapidement reçu aide ou réponse, et une fois que tout est fonctionnel l'app est juste top !