Zapiet ‑ Afhalen + levering
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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Support is helpful and awesome. The app allows transparency for our customers and lets them choose their delivery/pick up times.
Hi there,
Thanks for your review! It's so good to hear our app is working out for you & your customers!
Best wishes,
Bogi
Recent update to the app broke our checkout experience!! I wrote into Zapiet asking for help because customers were entering their delivery addresses and Zapiet was throwing errors for them maybe 10% of the time. The Zapiet team updated the app to the most recent version, and then 100% of delivery orders started erroring out. My business depends on this app because online sales is our main channel, but it's constantly breaking and it's sooo frustrating.
For our needs, this application has shown to be the most feature rich and usable in its "space". None of their competitors provided the same feature set or usability. Additionally (and perhaps more importantly) their support team is top notch.
Hi there,
Thank you so much for the lovely review! I'm glad our app stood out for you and is meeting your needs.
We're here should you need anything else!
Have a lovely day,
Marija
Been using this app for 4 years. Sam, Andy and Team always willing to go the extra mile! Thanks guys!
Stephane was a huge help with our store pick up and worked quickly. He didn't know how to code, but managed to figure it out for us. Much appreciated
Hi there,
Thank you very much for your kind words and review! We're always happy to help.
Steph
This app saved our lives. We had a very tricky Delivery system with different availability per different locations. We also needed to allow some time to prepare the delivery and they have all these options available for us. There is nothing this app can't do. 100% recommended, it really made our lives much easier! Well done guys!
Hey there,
Thank you for taking the time to write this, it's fantastic to hear you're enjoying using the app! Keep up the amazing work that you're doing :)
Best wishes,
Bogi
Fantastic app functionality. We love using Store Pickup + Delivery as we have full control over the pickup experience for our customers. Also, the support is amazing!
Hi there,
We appreciate your kind words and input. 🌟
Please reach out to us at anytime if you need anything.
All my best to you,
Herman
I WOULD GIVE 1000 STARS, THE HELP WAS ABOVE AND BEYOND. REALLY WENT THE EXTRA MILE TO HELP ME. SO IMPRESSED WITH SERVICE.
Hi Tammy,
Thank you so much for your amazing words and review.
It was such a pleasure helping you today with our Store Pickup + Delivery & Delivery Rates by Zip Code apps.
Please do let us know if you have any other questions or need any further assistance.
Best wishes,
Jessica
Zapiet performs all of the pickup & delivery tasks that i need in my store. I thought they were so complex and setup would be a nightmare but the very best thing about this app is its customer service. I definitely recommend doing the initial setup appointment, because it really helps with the learning curve. My "merchant success specialist" Charlie was amazing and not only did we have a nice time on the phone but she walked me through setting up every aspect of my app that i needed done, which not only was super helpful, to see her do it, but it also left me totally capable of now working the app on my own.
Thank you so much for your lovely review!
It was a pleasure to meet you and setup your store with you - I'm so glad you have the confidence to run it yourself now.
Wishing you all the best with the business and we are always here should you need anything else.
Charlie
Support is super quick and really helpful. Had an emergency with my checkout and Zapiet support sorted me out within 5hrs. Woohoo!
Hey Cuppin's,
Thanks so much for your feedback. I really appreciate your honesty.
We did in fact stop our installs for almost two weeks and it actually dramatically increased our support requests. Aside from that we also have many merchants who install the app without requiring any support. It would be unfair on them to hold back their businesses.
I will reply personally to your support tickets within the next couple for minutes and we can get your issues resolved together :)
Kindest regards,
Andy Cargill
Founder of Zapiet