Zapiet ‑ Afhalen + levering
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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Zapiet has been a fantastic app, and the customer support truly sets it apart. Angelo, in particular, was incredibly helpful and friendly. He resolved my issues quickly and provided detailed answers with useful article links. The whole experience was smooth and stress-free. Highly recommend Zapiet for anyone looking for a reliable app with top-tier support!
Fast excellent help!
Hi Brenda,
Thank you for the wonderful review! We’re glad to hear that you found our help fast and excellent. At Zapiet - Pickup + Delivery, we strive to be lightning fast whenever possible ⚡️.
If you need any further assistance, please don’t hesitate to reach out!
- Klaudia
was thinking of swapping software providers, and this experience changed my mind and convinced me to stay with zapiet
Thank you so much for the 5-star review!
We’re thrilled to hear that your experience with us made you decide to stay with Zapiet. Our goal is to provide the best possible support for all your pickup and delivery needs, so knowing we could make a difference for you is incredibly rewarding.
If there's anything we can do to enhance your pickup and delivery experience even further, don’t hesitate to reach out!
-Anggy
Amazing! The techs had us up and running in no time.
Hi,
Thanks for your review! We're happy to have been able to get you set up quickly.
Best wishes,
Bogi
The function and utility of this app are near worthless for my team. We needed it simply to have the option for local pickup to be ready at a later date, as our items are largely custom made. Email notifications we're failing. SMS Notifications never worked and we have been in communication with the team at Zapiet since June regarding this massive problem in notifications to clients. Essentially just kept getting "can kicked" and pushed down the line. No resolution to date, looking at other solutions again now.
I give 3 stars, because the overall flow of the app and layout as well as ease of setup are all there.
Hi,
Thank you for leaving your honest feedback about our app!
While we are pleased that you are satisfied with the flow and layout of the app, and the ease of setup, I want to address your feedback about SMS notifications as well.
Our ability to roll out our new SMS notifications feature to all merchants has been limited by compliance requirements in certain countries, such as the US. Our development team have been exploring various solutions, and are actively working on fixes and improvements to be able to meet these requirements.
Once their work is complete and the SMS notifications feature is available to you, a member of our support team will reach out to let you know.
Best wishes,
Bogi
Zapiet
Excellent support by Manuel
Hey Annie!
Thank you so much for your review! I'm excited to know that I was able to help you resolve the issue related to the rates. Your details helped us fixed everything really quickly. (˶ᵔ ᵕ ᵔ˶)
If you need anything else, feel free to reach out to us anytime- we're always here to help.
Cheers,
Manuel.
Excellent application with first class support. A must for anyone running a Shopify store
Thank you for the amazing review! We’re thrilled to hear that you consider Zapiet - Pickup + Delivery an excellent application and our support to be first class.
Your recommendation means so much to us!
- Clemency
Great support!! Gabriel & Sebastian helped me quickly! Sebastian started then Gabriel jumped in. Once I was able to explain our scenario, Gabriel quickly came up with a configuration that worked! Thank you so much!
Hey Shani and Jeffrey,
Thank you so much for your kind review! I’m thrilled we were able to simplify your shipping zones and make your three-tier delivery model work seamlessly. Your patience and detailed explanations were a huge help in troubleshooting, and I’m so glad we could get it all sorted.
If you ever need anything else, don’t hesitate to reach out. Wishing you both a fantastic week ahead!
All the best,
Gab
Jessica has been great. Helped me through all my complex issues. Highly recommend.
Thank you Brian!
It was a pleasure chatting with you and sorting your complex issues and getting our Zapiet - Pickup + Delivery up and working on your site.
If you have any other questions or need any further assistance, please do not hesitate to reach out!
Warm regards,
Jessica
Love the app, super easy to use and Krystabel helped me so much with API and dashboard issues, resolved my problem quickly and kept our customers happy :)
Hi Ahsan,
Thank you so much for your wonderful review! We’re thrilled to hear that you're loving our Zapiet - Pickup + Delivery app!
It was a pleasure assisting you and ensuring your customers are satisfied!
If you ever need any further assistance, don’t hesitate to reach out. Our Zapiet team is always here and happy to help!
Warmest regards,
Krystabel