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Zapiet has been very user friendly from the get go. Easy to set up, learn, get started using. Reasonably priced for the subscription and allows us to offer the local delivery and pickup services we need to as a flower shop using Shopify as our POS and ecommerce site. Today I was having issues with my Zapiet app, due to no fault of theirs, but their customer service got back to me very quickly and fixed the issue I accidentally caused (I had accidentally disabled a widget feature). Stephane fixed it from where he was at and immediately had things working for me again. Appreciate the user experience you guys offer! Great product.
Hi Kyle,
Thank you for taking the time to write such a wonderful review!
It reallty was a pleasure working with you and helping out with our Zapiet - Pickup + Delivery app.
If anything comes up in the future, we'll be there to help
-Steph
Excellent App and support is top notch!
Thank you for taking the time to leave a review, it's much appreciated!
I'm glad that I was able to help sort out your pickup & local delivery with our Zapiet - Pickup + Delivery app.
Any other questions or any further assistance, please do not hesitate to reach out.
Warm regard,
Jessica
Phenomenal support, very helpful in getting everything properly configured, prompt and relevant replies to questions. I would highly recommend this app for your needs.
Hello Juhee,
Thank you for taking the time to share your thoughts about our Zapiet - Pickup + Delivery app and our support.
It was lovely talking to you, and we'll be near if ever you need !
Thank you,
Sandy
Fantastic help form Pavlo! Thanks
Hi Edward,
I am glad to hear that I have managed to help you. Thank you for the review!
Please do not ever hesitate to reach back to us if you need any assistance.
Warm regards,
Pavlo
AMAZING service, and product. Honestly a refreshing experience. Stephane from the team was 10/10
Hi and thank you so much for leaving such a great review!
We will continue to work hard to earn the good things our merchants say about our team and our products
And if you ever need any help, you know we'll be there to help,
Steph
Their support is the best I've experienced with an app. It's Saturday afternoon and resolved my issue, coached me on how to avoid in the future, etc. I'm glad to have found this app. It will allow us to expand our online orders for local delivery and pickup. Yay!
Hi Therese,
I am delighted to see your review!
It makes me glad to know that I have managed to assist you timely and efficiently. We are always here to make your experience smooth, feel free to message us for any help you might need with our apps!
Warm regards,
Pavlo
Great service 10/10
Hi Mercedes,
And thank you for the wonderful review!
If you ever need any help or advice, we're always happy to help
-Steph
I had tried other delivery apps in the past but I decided to commit to Zapiet because it seemed to be the most professional option.
Now I'm extremely happy to have made that decision. There was a small issue with an email notification that I wasn't getting on my tests, so I contacted Zapiet support and not only did they help me fix the issue, but they also helped with other set-ups that I had done wrong and now my store looks absolutely perfect!
Thank you so much Jessica for all your help!
Hi Fernando,
Thank you for taking the time to leave such a lovely review and for choosing our Zapiet - Pickup + Delivery app!
It was my pleasure assisting you with the email notification issue and other setups to ensure your store looks the way you want it to look. Your trust means a lot to us, and we look forward to continuing to support your business.
Warm regards,
Jessica
The live chat help is so helpful. I was dealing with Jessica and she spent a lot of time and care helping me out!
Hi Kathy,
Thank you very much for taking the time to leave a review
It was a pleasure chatting with you and setting up all your rates within our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
simple to use and very helpfull support
We're absolutely happy to hear that you find our Zapiet - Pickup + Delivery app easy to use and our support team helpful! Thank you for taking the time to share your feedback.
Have an amazing day
Warm regards,
Betty