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Zapiet ‑ Entrega e recolhas , 1 315 avaliações

Avaliação geral
4,8
Pontuação por nível de classificação
  • 87% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
24 de novembro de 2023

We love the app, it makes our lives so much easier being able to put all our different types of order and delivery services in one place. It is rare we have any issues, and then it's usually is a small compatibility issue with updates or themes, but what really makes it for us is the great customer service when you need it. Sandy has helped us resolve things quickly and checks in to make sure everything is smooth running again. Thank you team.

Chorlton Cheesemongers
Reino Unido
Over 1 year usando a aplicação
Questão respondida por Zapiet 29 de novembro de 2023

Hello Christopher,

I'm so happy to see that you're happy with our Zapiet - Pickup + Delivery app. Thank you for taking the time to leave us review!

We'll be near, if ever there is anything else we can help you with.

All the best,

Sandy

19 de outubro de 2023

This app has been huge for us since 2020. We are able to offer Curbside Pick-Up and Local Deliveries. This app in conjunction with the Zapiet - Rates By Distance app have allowed me to have my local deliveries calculated by distance. The support team is always very helpful with troubleshooting. I worked with Stephane today and he was able to send me some helpful articles and walk me through getting the map on my check out screen to work as it had recently stopped working. Will continue using this app. Thank you for all the help.

Party America
Estados Unidos
Almost 4 years usando a aplicação
Questão respondida por Zapiet 23 de outubro de 2023

Hi Breann,

Thank you so much for taking the time to write such as a wonderful review!

It's so great to hear that your experience with our products and team has been a positive one and we look forward to continuing like this for the future

-Steph

28 de novembro de 2023

We've been using this app since 2016 and it's worked very well for us. We recently ran into a small issue and their support team was amazing. They were kind, went above and beyond, and had the issue fixed very quickly.

Peter Sciortino Bakery
Estados Unidos
Over 7 years usando a aplicação
Questão respondida por Zapiet 29 de novembro de 2023

Hi there,

Thank you for taking the time to leave a review and for using our Zapiet - Pickup + Delivery app since 2016

I'm glad I could assist you and your developer in updating to the latest version of app; ensuring a smooth experience for your customers when placing orders is a priority.
If you or your team have any more questions or require further assistance in the future, please feel free to reach out.

All the best,
Jessica

8 de novembro de 2023

Jessica was amazing! She helped me out with everything and even suggested some improvements which made the customer experience easier and more dynamic. Super helpful app for businesses who have complex shipping and pickup requirements. **Zapiet admins: Give that woman a raise before I hire her! :))

Via Lactea PR
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Zapiet 10 de novembro de 2023

Hi there,

Thank you so much for taking the time to leave a review

It was my pleasure helping you to get everything up and working for you and your customer's with our Zapiet - Pickup + Delivery app.

Any other questions, please do not hesitate to reach out.

Cheers,
Jessica

14 de novembro de 2023

Jessica was a huge help in setting up Zapiet on my online store. She worked with me over two days to get things set up correctly and was extremely responsive. Thank you, Jessica!

Shop CBD Kratom
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Zapiet 16 de novembro de 2023

Hi David,

Thank you very much for taking the time to leave such a lovely review

It was my pleasure working with you to set up your store with our Zapiet - Pickup + Delivery app and all if the different features, including the distance validation via zip codes and rates.

If you have any other questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

16 de outubro de 2023

I'm a firm believer that what makes or breaks an app, is their support. Zapiet should get 10 stars for all the times they've made tweaks, answered questions and simply went above and beyond the scope of their app for me. Their turn around time is amazing and they know their stuff. Worth every penny!

Wet Nose
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Zapiet 23 de outubro de 2023

Hi Sheila,

Your review has brought me joy, I appreciate your warm words! It is wonderful to hear that we have managed to offer you the product and support you expect.

You are welcome to reach us for any assistance you might need!

Warm regards,
Pavlo

20 de outubro de 2023

i had a bug going on with the google api and zapiet.
i tried getting help with google and shopify but none were able to solve my problem. stephane helped me on zapiet's support chat.
he was amazing and got everything solved quickly.

FLO atelier botânico
Brasil
Over 3 years usando a aplicação
Questão respondida por Zapiet 23 de outubro de 2023

Hi and thank you for taking the time to write us such an wonderful review!

I'm glad I was able to help you and that you were happy with how fast we got things settled.

If you ever need any further assistance, we'll be there for you.

Steph

9 de novembro de 2023

Not so much to say about this APP! It is amazing what you can do with that, and the value you get for the price you pay it's absolutely correct. Customer service it's very helpful.

Mangiobevo
Suíça
Over 3 years usando a aplicação
Questão respondida por Zapiet 12 de novembro de 2023

Hi Alessio,

Thank you for taking the time to leave a review, it is very much appreciated

It was my pleasure to help you set up all your rates within our Zapiet - Pickup + Delivery app so that they all generate correctly to checkout (depending on the method your customer chooses on your cart page).

If you have any other questions, please do not hesitate to reach out.

Kind regards,
Jessica

24 de outubro de 2023

I love their live-chat support 7 days a week. Representatives are really knowledgeable and help you setup your app settings directly. We had a conflict with shipping zones and María guided me & helped me better understand the settings when connecting this app to other apps such as Rates by Distance.

Farm Fresh Pet Foods
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Zapiet 25 de outubro de 2023

I'm so happy I got to assist you with your shipping zones! We're here to make your experience as smooth as possible. Should you need anything else do not hesitate to let us know!

Best,
María

25 de outubro de 2023

I have the best support I could ask for to get our pickup and delivery set up. From email support to getting on a call, they have held my hand the whole way. Not only getting us set up but helping us understand it as well. Thank you Zapiet!

Outdoor Rooms by Design
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Zapiet 30 de outubro de 2023

Hi Crystal,

Thanks a lot for writing a review

It was a real pleasure helping you with our Zapiet Pickup + Delivery and Zapiet - Rates by Distance apps! And if anything comes up, we'll be happy to continue assisting you, including via screen sharing!

-Steph