Zapiet ‑ Retirada + Entrega

Zapiet ‑ Retirada + Entrega

Avaliações (1 570)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
25 de fevereiro de 2021

The Support is crazy fast! Outstanding! Thanks to Sandy!!
Logged in and solved my issue within 5 minutes.

Lotta&Emil
Alemanha
5 months usando a aplicação
Questão respondida por Zapiet 2 de março de 2021

Hello there,

It was great talking to you on our online chat.

Don't hesitate to reach back if there is anything else I can help you with.

Wishing you a great day!

Sandy

8 de setembro de 2015

Wonderful app. Wonderful customer service.

Mahaffey Farms
Estados Unidos
5 months usando a aplicação
2 de outubro de 2023

I recently integrated Zapiet's Pickup + Delivery app into our store, and I must say, their support team has been nothing short of outstanding. From start to finish, the experience was smooth and stress-free, largely thanks to their responsive and knowledgeable support.

Whenever I had a question or ran into a minor hiccup, the Zapiet support team was there to help. Their response times were impressively quick, with most queries addressed within a matter of hours. The level of expertise displayed by their support staff was evident in their thorough explanations and step-by-step guidance.

One standout feature of Zapiet's support is their dedication to finding solutions tailored to my specific needs.

Colliers Catering Company
Austrália
5 months usando a aplicação
Questão respondida por Zapiet 3 de outubro de 2023

Hi Kenneth,

I greatly appreciate your positive feedback regarding your recent experience with our Zapiet Pickup + Delivery app and support team. It's wonderful to hear that our responsive and knowledgeable support made your integration process smooth and stress-free. We're dedicated to providing tailored solutions to meet your specific needs and will always be here to assist you promptly.

-Veno

Editado a 6 de junho de 2019

We're a 25-year-old brick and mortar pet retail business. Our entry into e-commerce has been in the works several months and just this week we launched with a big digital marketing campaign to over 80k people letting them know about our store pickup service. We were down to the wire to meet the deadline - a number of factors in play here. Our developer found an error in the method in which Zapiet was calculating taxes for our customers. He escalated the issue quickly until it somehow caught the attention of head honcho Andrew Cargill (President I think). Thanks to Andrew's responsiveness in resolving the issue we were able to keep moving on schedule and meet our launch date objectives. So far Zapiet is performing well for us and I'm confident that if we have any issues whatsoever the team there will go above and beyond to make sure we stay up and running smoothly! I look forward to growing with Zapiet behind the scenes, taking our customers where they need to go.... from store pickup, to delivery and more! Cheers to a bright future! Great job Zapiet and esp Andrew!

Pet Depot
Estados Unidos
5 months usando a aplicação
14 de dezembro de 2021

I think this app is really going to allow me to do all of the things I've been hoping to do (with the added Delivery by Distance app)!

Floralore
Estados Unidos
5 months usando a aplicação
Questão respondida por Zapiet 21 de dezembro de 2021

Hi there,

We really hope so! Thanks for giving our apps a try, and we're here should you need any help with either :)

Best wishes,
Bogi

12 de novembro de 2021

Love this app. Makes my life so much easier! There customer service is excellent too! Very responsive and helpful! Highly recommend. Worth the monthly cost

Baked Blooms
Estados Unidos
5 months usando a aplicação
Questão respondida por Zapiet 17 de novembro de 2021

Hi there,

Thanks for your awesome feedback, love to hear you're enjoying the app!

Best wishes,

Bogi

16 de julho de 2021

It's the best app in the market for delivery solution, it's look nice, it's run very good and the support team it's amazing we use it for a cheese market, and all our costumer love that they can pick up a date and hour for delivery, and we love that we can know when they want their products :)

Del Tambo
Chile
5 months usando a aplicação
Questão respondida por Zapiet 19 de julho de 2021

Hi there,

Wow! Thanks for your awesome feedback! We're happy you're loving the functionality & design of the app :)

Best wishes,

Bogi

30 de outubro de 2024

Zapiet has been a fantastic app, and the customer support truly sets it apart. Angelo, in particular, was incredibly helpful and friendly. He resolved my issues quickly and provided detailed answers with useful article links. The whole experience was smooth and stress-free. Highly recommend Zapiet for anyone looking for a reliable app with top-tier support!

Oddprod
Austrália
30 de outubro de 2024

Excellent service

Helped me get back up running in no time

Thank you.

Reg the Veg
Reino Unido
30 de outubro de 2024

Gabriel was incredibly helpful and responsive throughout the entire process. He took the time to understand my specific issues and worked diligently to provide effective solutions. JUST SO AMAZING!

The Butcher's Table
Malásia
Questão respondida por Zapiet 31 de outubro de 2024

Hi there,

Thank you so much for the amazing feedback! I’m thrilled we were able to resolve things with your checkout and your location's pin in the Google Maps section of the widget! Your patience and details made all the difference, so I’m glad we could get everything perfectly set together!

If there’s anything else you need, just message us anytime. We're always here to help.

Best,
Gab