Zapiet ‑ Retirada + Entrega

Zapiet ‑ Retirada + Entrega

Avaliações (1 618)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
Editado a 27 de março de 2020

Haven't fully tested the app yet, but had one of the best customer service experiences with Zapiet. After a slight delay, (due to higher than normal traffic volume for Zapiet) the customer service team fixed all my problems and even went above and beyond to provide extras I didn't even ask for! We are confident that Zapiet will work great for our local business and feel great having such a supportive group behind us.

Pet Spawt
Estados Unidos
3 months usando a aplicação
4 de março de 2022

So far so good. I was having the hardest time with customers ordering who wasn't in my delivery area. I saw this app and decided to give it a try. not only did it work perfectly customer service went above and beyond to help me implement it and workout all the kinks i am so excited now

Kookie Rehab
Estados Unidos
3 months usando a aplicação
Questão respondida por Zapiet 7 de março de 2022

Hi Enola,

Thank you for the lovely review!

It was truly a pleasure working through the kinks with you.

Always happy to help

Cheers,

Klaudia

8 de maio de 2018

Probably one of the best thought out apps there is out there. Almost everything has been considered for us (the merchant) and also the customers using it. In depth FAQ/instructions which are extremely detailed, and if there is something else you need, both Sam and Andy are very helpful, fantastic customer service and knowledge. With the restrictions we have with Shopify checkout, I feel that this app does the absolute max to minimise them, highly recommended and i look forward to my customers using this feature and what else these guys can do! Top marks. Thank you

Pasticcini
Reino Unido
3 months usando a aplicação
25 de setembro de 2015

This is a great product that is easy to use, even for those without coding experience. Andy went above and beyond to ensure it was installed on our site properly, even with the added needs of our slide out cart. Fantastic experience!

Barquebbq
Canadá
3 months usando a aplicação
18 de março de 2021

Jessica was really helpful and available ! She took the time to explain everything to me and was really nice ! Thanks again !

L'Apéro Ltd
Reino Unido
3 months usando a aplicação
Questão respondida por Zapiet 24 de março de 2021

It was really nice chatting with you and so glad that I was able to help

Reach out anytime!

Jessica :D

18 de janeiro de 2023

Wir liefern in gewissen Regionen in NRW. Zapiet ermöglicht uns, den Kunden die Regionen einfacher zu vermitteln und Risiken aus dem Weg zu schaffen. Auch sind wir mit dem Support sehr zufrieden. Wir werden ernst genommen und bekommen sehr schnell Hilfe. Unsere Erfahrung ist sehr positiv.

Ruckzuuck
Alemanha
3 months usando a aplicação
Questão respondida por Zapiet 24 de janeiro de 2023

Hey,

es war mir eine Freude, mit dir zusammenzuarbeiten, um die Lokale Lieferung und den Express Versand bestmöglich nach deinen Wünschen einzurichten. Falls du weitere Unterstützung mit unserer App Zapiet - Pickup + Delivery benötigst, melde dich gerne bei uns!

Liebe Grüße

Lisa

Editado a 21 de junho de 2021

What app doesn't have bugs here and there. On the technical level, I am software illiterate. It takes a few steps to suit my needs. But what made me stay is the customer service. They never disappoint. I really mean that. Solid app. 4/5. But the people made it 5/5. Well done.

Mushroom Lah
Malásia
3 months usando a aplicação
Questão respondida por Zapiet 23 de junho de 2021

Hey there,

Thank you for your honest review! We are working every day to improve the features of the app, and in the meantime it means a lot to hear what you think of our customer support team :)

Best wishes,

Bogi

16 de fevereiro de 2021

This app is fantastic at providing features not available with native Shopify. If you're looking to manage local deliveries vs domestic shipping where specific products can only be delivered locally and not shipped, but some products can be shipped then this app is for you! The customer service is just fantastic, Marija particularly helped me with kind and patient instructions when I got stuck with something. It may seem pricey, but it's worth it!

Baboo Gelato
Reino Unido
3 months usando a aplicação
Questão respondida por Zapiet 17 de fevereiro de 2021

Hi there,

Thanks for your wonderful feedback! Glad to hear that our app is helping you to manage your different types of orders, and I'll make sure to pass on your message to Marija as I'm sure she'll be pleased!

Best wishes,

Bogi

Editado a 9 de abril de 2020

We understand that it's super hard to make a guide that works flawlessly as the theme developers constantly update their code bases without informing the app developer. The founder Andrew, and his team responded in a matter of hours and were really hands on on solving the issues.

We really appreciated working with them, and we can DEFINITELY RECOMMEND working with the app and the Zapiet team.

WARDA DELIVERY - War daheim. Bleib daheim.
Áustria
2 months usando a aplicação
Questão respondida por Zapiet 9 de abril de 2020

Hi Alexander,

Thank you so much for your kind words! I'm really happy we were able to connect and get the app installed perfectly on your store.

If you ever need anything else please be sure to let me know. Both myself and my support team are available 24/7 to lend a hand :)

Thanks,

Andy

9 de fevereiro de 2022

Very useful, quick and precise reply ! I was looking for some information for shipping. Won't hesitate to use your service again.

Epicerie Corner
Reino Unido
2 months usando a aplicação
Questão respondida por Zapiet 9 de fevereiro de 2022

Hi there,

It was lovely chatting with you earlier and I'm so glad to hear that I was able to answer all of your questions regarding shipping

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica