Zapiet ‑ Entrega e recolhas , 1 428 avaliações

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
26 de março de 2021

Luke from customer service was amazing, helped me within 2 min, I was panicking because I could not see my cart and in a matter of 10min it was up and running again, the app is easy to use and I am very pleased with the service. I would definitely recommend over the other calendar apps around (I have tried 3)

EveryCake.co.uk
Reino Unido
17 days usando a aplicação
Questão respondida por Zapiet 29 de março de 2021

Hi Elias,

Thank you so much for the lovely review. I'm glad we were able to resolve your issue so quickly, and that you're enjoying using our app.

If If you ever need any further assistance, then we're just a message away.

Best wishes,

Luke

10 de fevereiro de 2022

Oh Jessica was an amazing help. This app is just what we needed for our popup shops and allowed us to have both pickup and shipping without crippling our inventory offering

MetaFactory
Estados Unidos
17 days usando a aplicação
Questão respondida por Zapiet 7 de março de 2022

Hi there,

Thank you for your very kind words and lovely review.

It was a pleasure chatting with you earlier today and if you have any other questions or need any further assistance, please do not hesitate to reach out.

Best wishes,
Jessica

19 de março de 2020

We have a brick & mortar and online store. I recently added this app due to having to close our store to foot traffic. I struggled getting the settings correct. I reached out to the developer and they responded within a reasonable amount of time, especially considering the Covid 19 situation the world is dealing with. The communication and follow up was greatly appreciated. They were able to remedy the problem I was having quickly. The app is working well and we are getting positive feedback from our customers.

Mystic Elements
Estados Unidos
17 days usando a aplicação
14 de julho de 2022

I am using this app to coordinate local deliveries, shipping and store pick up and make life easier. The app elegantly integrates with Shopify and offers tons of customization. The customer support has been incredible so far, fast and efficient.

ONYX Chocolates
Canadá
17 days usando a aplicação
Questão respondida por Zapiet 15 de julho de 2022

Hey Dylan!

Thank you much for your kind words! It was lovely assisting you guys today 🙏🏻 please know that we are always happy to help!

Thank you,

María

Editado a 19 de agosto de 2021

Great app and great customer service. Really helpful and quick and were amazing at explaining my issues and how to fix them. Thank you

thegreenbowl
Austrália
About 1 year usando a aplicação
Questão respondida por Zapiet 23 de agosto de 2021

Hi there,

Thanks for your review! Glad our support team were able to help :)

Best wishes,

Bogi

8 de abril de 2017

This app is right next to perfect!No words to describe the functionality, customer support and how friendly they are! The app works incredibly perfect, no issues or errors, excellent performance on all desktop,tablet and mobile versions plus the founder of the app dedicated his precious time to help me with some really demanding stuff I had!

Greek Cuisine Vaud
Suíça
16 days usando a aplicação
17 de outubro de 2019

I was having huge issues with customers choosing the wrong shipping type, choosing store pick up when they live out of state. choosing delivery when they live outside the delivery zone etc. The post code checker for deliveries means I can set a maximum distance for driving. I can choose the default shipping type, customise rates, customise notifications etc. I had a few issues getting it started due to needing some code changed in my shopify theme but Sandy fixed it in the time between I went to bed and when I woke up. Great service, great app, highly recommend!

Green Beanz
Austrália
16 days usando a aplicação
1 de dezembro de 2020

WE use this app, as we have some pretty unique pickup/delivery requirements and it fit the bill. has had a few issues over the past year, however their support has been FANTASTIC - Kudos to all of you, especially Sandy Jolin, who has gone above and beyond to fix issues, and identify settings that should be reviewed to help improve our overall experience! Great job Zapiet!

Sysco@laMaison (Sysco Grand Montreal)
Canadá
About 1 year usando a aplicação
24 de setembro de 2020

So glad we stumbled across this app, it has made a world of difference in running our store. The assistance I received from the support team has been fantastic. Their assistance in the setup process has been invaluable. A big shout out to Luke and Sandy - thank you so much, keep up the great work as it is greatly appreciated,

Eat Meat Melbourne
Austrália
15 days usando a aplicação
17 de janeiro de 2023

María was incredible - she was able to answer all of my questions and fix issues that I was unable to fix on my own. She was very responsive. I give her 10/10 customer service!

Bridgetown Mushrooms
Estados Unidos
15 days usando a aplicação
Questão respondida por Zapiet 18 de janeiro de 2023

Hello!

Thank you for your kind words!

It was a pleasure chatting and assisting you with your store today :)

We are always happy to help, should you need anything down the road do not hesitate in reaching back!

Best,

María