Avaliações (1 450)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
5 de janeiro de 2023

I am a new user of Zapiet and less than 24 hours in, I am THRILLED. Beyond the fact that it provides me (a small business owner) with capabilities that Shopify does not, I needed help and Jessica (customer support) got online with me and took over - fixed what I was doing wrong (my lack of understanding, not an issue with the app), but she also taught me what went wrong so I can be self-sufficient. I am so pleased and this app is going to make a real difference to my business in 2023. Thank you!

All Things Tea Inc.
Canadá
4 days usando a aplicação
Questão respondida por Zapiet 13 de janeiro de 2023

Hi Susan,

It was my absolute pleasure chatting & helping you today with our Zapiet - Pickup + Delivery app.

Please do reach back out if you have any questions or need any assistance.

Thanks,
Jessica

5 de junho de 2020

This is our second site we have installed this app and it's working without any issue. Great app and amazing support. We wanted some customisation and Andy and his team made it work like a charm! Thank you guys! Keep up the good work.

smartplaceonline
Bulgária
4 days usando a aplicação
13 de outubro de 2018

This app is fantastic! I was building a website for a client, and the Zapiet support team has been nothing short of amazing - we ran into a few small bumps, which the team remedied quickly. They explained the solutions in ways I could easily understand, and both Zapiet apps I'm using run perfectly with the site. Highly, highly recommed - I doubt there's a better looking app or more responsive support team out there! Plus my client is blown away by how simple it is to use! You won't regret this purchase.

Southern Home Bakery
Estados Unidos
4 days usando a aplicação
15 de abril de 2021

Thank-you Ismail for all your help installing the app and for taking the time to make sure everything was running smoothly. Your friendly, responsive and knowledgeable service is very much appreciated. I look forward to launching our online store. The app is perfect for what our bakery needs to schedule pick-ups and local deliveries. It allows us to easily set specific days and time slots for both our pick-ups and deliveries. As well as to set product date restrictions. We bake special desserts only on the weekends and this app easily helps us manage that. Thank-you again for going above and beyond to help us!

Three Tarts
Canadá
4 days usando a aplicação
Questão respondida por Zapiet 18 de abril de 2021

Hi Emily,

Thank you you so much for your kind words. I'm so happy you loved your experience and we're here if you need any further assistance.

Best wishes,

Ismail

31 de janeiro de 2022

Currently working with Sandy and although it's only day one I couldn't be more impressed. Still more to do to make this work fully, but I wouldn't hesitate to say I have full confidence in what I've seen so far. Thanks, Sandy.

HAITH'S
Reino Unido
3 days usando a aplicação
Questão respondida por Zapiet 31 de janeiro de 2022

Hi Simon,

It was a pleasure to help you configure our app to match your needs
It was only your first day with us, but I hope for many more !

Wishing you all the best,

Sandy

20 de agosto de 2020

This app is amazing, it has really help our business so much! And to top it off the support team is super amazing!! They go out of their way to help and fix anything when any issue arrises. Matilda Pops from Miami, FL definitely recommend!

Matilda Pops
Estados Unidos
3 days usando a aplicação
Questão respondida por Zapiet 21 de agosto de 2020

Hi Matilda,

Thank you so much for the review, we love hearing feedback from our customers.

I am delighted to hear that we are helping your business through these uncertain times, our number one goal is to help our customers and provide amazing support in the process!

If there is anything else you need help with please let me know :)

Thanks,

Ronan

27 de março de 2017

Brilliant App and even better customer support! Was delighted with the willingness of the developer to not only answer my questions quickly but go in and make the changes themselves.

Futura Direct
Reino Unido
3 days usando a aplicação
Editado a 9 de janeiro de 2021

I'm using this app for my POS and its doing great , had a small issues but the pro support team solve it very professionally and super fast . . . thanks to the Zapiet team ( pamela & Marija )

Tulip Flowers Tr LLC.
Emirados Árabes Unidos
3 days usando a aplicação
Questão respondida por Zapiet 11 de janeiro de 2021

Hi there,

Thank you so much! I'm really glad you're happy with our app and our support team. It was my pleasure helping you fix the issues!

We're here should you need anything else.

Marija

28 de julho de 2021

Klaudia was amazing!!! helped me so much with this app! i'm so happy with the service, thank you very much!

GAIA FLORA
Austrália
3 days usando a aplicação
Questão respondida por Zapiet 28 de julho de 2021

Hi there,

Thanks for the lovely review! It was a pleasure assisting you with our apps.
Should you need anything, you know where to find us

Thanks and have a great day,

Klaudia

27 de outubro de 2016

We had "In-store Pickup" listed on our shipping options for $0 and had multiple customers choosing the option regardless of the fact they were nowhere near our store. This lead to multiple issues with customer service; namely people angrily reaching out to ask why their order hadn't shipped yet. Most had chosen the option solely because it was the only "free shipping" available. Thanks to Zapiet we no longer deal with that issue because the store address and pickup option are clearly visible to our customers before even reaching their checkout. The app is aesthetically pleasing, the customer service at Zapiet goes above and beyond, and the it works exactly as it should... causing minimal to no confusion on the customer's end and saving us significant time sending shipping invoices for those who mistakenly used to choose in store pickup. Many thanks to Sam who got us all set up!

Rmid
Estados Unidos
3 days usando a aplicação