Zapiet ‑ Retirada + Entrega

Zapiet ‑ Retirada + Entrega

Avaliações (1 619)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
10 de abril de 2019

Great app, did everything what promised, it really made my order process easier! Amazing customer service too, quick and efficient, I can only recommend it!

Tiger Lily
Guernesey
5 days usando a aplicação
Editado a 25 de outubro de 2018

Fantastic app. Staff is very nice and helps you little changes for your preference. Very good for local delivery..

FitBitesLLC
Estados Unidos
4 days usando a aplicação
25 de junho de 2021

Great customer service. Klaudia took over and helped me solved an issue that is not relating to their app. I appreciate her a lot

Bon Beignet
Estados Unidos
4 days usando a aplicação
Questão respondida por Zapiet 25 de junho de 2021

Hi Ken,

Thanks for the lovely review! I'm glad that I was able to help you out with your issue. We're here if you need anything else!

Cheers,

Klaudia

11 de agosto de 2023

Excellent customer service from Betty.

To be honest, I was a bit frustrated because I had already lost some time trying to get in touch with support. I would send a message, and by the time they responded, I would no longer be in the office, and this went on for a day (which, those of us in e-commerce, know is a lot of time).

And then Betty appeared!
She was really attentive, helped me very quickly, and I also noticed that they have much more documentation than before. She sent me very well-explained tutorials, and I would make the updates right at that moment.

I've been using the app for several years with another website, and I hadn't needed to seek support in years. But now, with this new website, I had to contact them, and I was very satisfied.

Thank you, Betty!

La Ganadera Gourmet Meat Market
Estados Unidos
4 days usando a aplicação
Questão respondida por Zapiet 15 de agosto de 2023

Hi, thank you so much for your taking the time to write such a wonderful review. It was my pleasure helping you out with setting up the Zapiet - Pickup + Delivery app. We are also pleased to hear that you found our documentation helpful in navigating the app. Once again, thank you for sharing your experience, and we look forward to serving you in the future.

Best regards,
Betty

5 de janeiro de 2023

I am a new user of Zapiet and less than 24 hours in, I am THRILLED. Beyond the fact that it provides me (a small business owner) with capabilities that Shopify does not, I needed help and Jessica (customer support) got online with me and took over - fixed what I was doing wrong (my lack of understanding, not an issue with the app), but she also taught me what went wrong so I can be self-sufficient. I am so pleased and this app is going to make a real difference to my business in 2023. Thank you!

All Things Tea Inc.
Canadá
4 days usando a aplicação
Questão respondida por Zapiet 13 de janeiro de 2023

Hi Susan,

It was my absolute pleasure chatting & helping you today with our Zapiet - Pickup + Delivery app.

Please do reach back out if you have any questions or need any assistance.

Thanks,
Jessica

5 de junho de 2020

This is our second site we have installed this app and it's working without any issue. Great app and amazing support. We wanted some customisation and Andy and his team made it work like a charm! Thank you guys! Keep up the good work.

smartplaceonline
Bulgária
4 days usando a aplicação
13 de outubro de 2018

This app is fantastic! I was building a website for a client, and the Zapiet support team has been nothing short of amazing - we ran into a few small bumps, which the team remedied quickly. They explained the solutions in ways I could easily understand, and both Zapiet apps I'm using run perfectly with the site. Highly, highly recommed - I doubt there's a better looking app or more responsive support team out there! Plus my client is blown away by how simple it is to use! You won't regret this purchase.

Southern Home Bakery
Estados Unidos
4 days usando a aplicação
15 de abril de 2021

Thank-you Ismail for all your help installing the app and for taking the time to make sure everything was running smoothly. Your friendly, responsive and knowledgeable service is very much appreciated. I look forward to launching our online store. The app is perfect for what our bakery needs to schedule pick-ups and local deliveries. It allows us to easily set specific days and time slots for both our pick-ups and deliveries. As well as to set product date restrictions. We bake special desserts only on the weekends and this app easily helps us manage that. Thank-you again for going above and beyond to help us!

Three Tarts
Canadá
4 days usando a aplicação
Questão respondida por Zapiet 18 de abril de 2021

Hi Emily,

Thank you you so much for your kind words. I'm so happy you loved your experience and we're here if you need any further assistance.

Best wishes,

Ismail

31 de janeiro de 2022

Currently working with Sandy and although it's only day one I couldn't be more impressed. Still more to do to make this work fully, but I wouldn't hesitate to say I have full confidence in what I've seen so far. Thanks, Sandy.

HAITH'S
Reino Unido
3 days usando a aplicação
Questão respondida por Zapiet 31 de janeiro de 2022

Hi Simon,

It was a pleasure to help you configure our app to match your needs
It was only your first day with us, but I hope for many more !

Wishing you all the best,

Sandy

20 de agosto de 2020

This app is amazing, it has really help our business so much! And to top it off the support team is super amazing!! They go out of their way to help and fix anything when any issue arrises. Matilda Pops from Miami, FL definitely recommend!

Matilda Pops
Estados Unidos
3 days usando a aplicação
Questão respondida por Zapiet 21 de agosto de 2020

Hi Matilda,

Thank you so much for the review, we love hearing feedback from our customers.

I am delighted to hear that we are helping your business through these uncertain times, our number one goal is to help our customers and provide amazing support in the process!

If there is anything else you need help with please let me know :)

Thanks,

Ronan