Zapiet ‑ Entrega e recolhas , 1 418 avaliações

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
15 de junho de 2023

Needed help getting the discount codes for pickup/delivery working. Clemency provided excellent customer service and was able to fix the issues we were having. Very happy with this app!

Family Pride Meats
Estados Unidos
11 months usando a aplicação
Questão respondida por Zapiet 15 de junho de 2023

Hi there,

Thank you so much for your kind words! It was a pleasure working with you and getting the pickup and delivery discount codes working :)
If you have any other questions, please do not hesitate to reach out!

Hope you have a great day,
Clemency

22 de outubro de 2023

This app has been super helpful and has great customer support. Thank you Krystabel for helping me with all my issues.

Cakechef's Cookie Jar
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Zapiet 23 de outubro de 2023

Hi Maria,

Thank you for taking the time to write such a thoughtful review!

It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out. Please don't hesitate to reach out to our team if you ever need further assistance.

Warmest regards,

Krystabel

20 de julho de 2023

This app is the best, so much better than the native basic instore pickup feature in Shopify. You have way more control over things and the support from Zapiet was killer. They helped me get it dialed in fast and even fixed a few things to improve the customer experience that they noticed like instead of "shipping" it said "instore pickup" etc. That stuff was broken from another app I installed and they not only noticed it but updated it for us. Good peeps, great app.

sheffield-pottery
Estados Unidos
3 months usando a aplicação
Questão respondida por Zapiet 24 de julho de 2023

Hi,

Thank you so much for your review

It was my pleasure helping you with our Zapiet - Pickup + Delivery and getting things set up for a better customer experience.

If you have any other questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

28 de setembro de 2023

An application that works very well, very responsive support.
I recommend it with my eyes closed!

Benoa
França
About 2 years usando a aplicação
Questão respondida por Zapiet 30 de setembro de 2023

Hi there,

Thank you so much for your review! It was a pleasure working with you on your theme and customising the widget :)

If there is anything else we can help with, please do not hesitate to reach out!

Take care,
Clemency

17 de maio de 2023

When I needed help with trouble shooting they were very helpful in providing help. This is a great app. Highly recommend

Caudle's Catch Seafood
Canadá
Over 5 years usando a aplicação
Questão respondida por Zapiet 16 de junho de 2023

Hi Matt,

Thank you very much for the kind words and awesome review :)

We're always happy to offer the best help we can for our merchants and will be there for you should you need us in the future as well!

Stephane

9 de agosto de 2023

Highly recommend - I was having difficulty setting up my complex delivery configuration for my online store and Zapiet solved all my problems. The dev and support team at Zapiet are extremely helpful and responsive, they guided me through the process with patience and clarity.

Emma and Tom's
Austrália
Almost 3 years usando a aplicação
Questão respondida por Zapiet 15 de agosto de 2023

Hi Emma,

We appreciate your feedback and grit in working through the setup like a trooper!
Wish you all the best with the store, and please don't hesitate to reach out if you need anything!

All our best to you!

25 de setembro de 2023

Prompt and very helpful support! Also, I love that certain products can be set for restricted pick up dates.

Whippt Kitchen
Canadá
7 months usando a aplicação
Questão respondida por Zapiet 1 de outubro de 2023

Thank you so much for your positive feedback! We're thrilled we could help out.

If you have any more suggestions, questions, or feedback in the future, please don't hesitate to reach out.

We're here to help and continuously improve and help. Thank you for being a valued user!

- Herman

31 de agosto de 2023

They have always been able to resolve our tech issues with ease and clarity. A great option for pickup and delivery management

Kootenay Co-op
Canadá
Over 3 years usando a aplicação
Questão respondida por Zapiet 5 de setembro de 2023

Hi Rachel,

Thank you very much for leaving a review

It was lovely chatting with you and getting your rates up and working with our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to send us a message.

Cheers,
Jessica

29 de abril de 2024

Excellent app and especially excellent customer service! Thank you Jessica!

Jardins sur Pérolles
Suíça
Over 3 years usando a aplicação
Questão respondida por Zapiet 1 de maio de 2024

Thank you for taking the time to leave a review, it's much appreciated!

It was so lovely chatting with you and making sure that our Zapiet - Pickup + Delivery app is up-to-date and generating the correct rates for all 3 methods at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

2 de maio de 2023

I'm running multiple stores with this app and they deliver every time. They even helped me out with some customs stuff. Awesome support!

Dony Gourmet Store
Bélgica
Over 1 year usando a aplicação
Questão respondida por Zapiet 3 de maio de 2023

Hi Ruan!

Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up custom pickup slots in our Zapiet - Pickup + Delivery app. We are here if you ever need help with anything else.

-Veno