Zapiet ‑ Retirada + Entrega

Zapiet ‑ Retirada + Entrega

Avaliações (1 606)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
2 de fevereiro de 2023

Fantastic quick support. Cant fault the level of customer service and detailed replies received. thank you

Plantila
Reino Unido
About 2 years usando a aplicação
Questão respondida por Zapiet 2 de fevereiro de 2023

Hi there,

Thank you for the lovely review!

I am glad I could assist you on live chat with configuring our app's settings to best facilitate local delivery on your store.

Have a lovely day,
Flora

28 de fevereiro de 2023

Jessica is always very helpful with questions and assistance as issues pop up. The live messaging is a very helpful service

Moon and Back Floral Design Studio
Reino Unido
About 2 years usando a aplicação
Questão respondida por Zapiet 1 de março de 2023

Hi Aimee,

Thank you so much for your kind words and lovely review, I really appreciate it

It has been my pleasure helping you with different questions regarding our Zapiet - Pickup + Delivery app and especially today with subscription integrations.

Any other questions, please jump back on our chat and I'll be more than happy to help.

Cheers,
Jessica

6 de setembro de 2023

Probably the best customer service I've ever experienced across any theme or app provider. They were kind, patient and the app works really well.

Hoops & Scoops
Nova Zelândia
About 2 years usando a aplicação
Questão respondida por Zapiet 11 de setembro de 2023

Hello Marion,

Thank you for your wonderful review! We are thrilled to hear that our app is user-friendly and that our support is prompt.
It has been a please assisting you and helping your business succeed!

If you have any other questions or need any further assistance, please do not hesitate to send us a message.

Cheers,

Diego & Betty

1 de fevereiro de 2023

Hi,
Jayne give me really good and quick support to me and she handles and shot out the issue really quickly. thank you very much. she is the best!

SPAR World Wide
Sri Lanca
Almost 2 years usando a aplicação
Questão respondida por Zapiet 2 de fevereiro de 2023

Hi there,

Thanks for the kind words.

Glad to help you get your rates & region sorted out quickly.

If you need us again it's teamwork here at Zapiet - Pickup & Delivery we're always happy to help!

Jayne

21 de setembro de 2023

Great support. Love the app.

Ketodelia Bakery
Canadá
Almost 2 years usando a aplicação
Questão respondida por Zapiet 25 de setembro de 2023

Hi there,

Thank you for your review, it's very much appreciated

It was my pleasure helping you last week with our Zapiet - Pickup + Delivery app, including css coding to change the colour of the active method on your cart page.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

17 de novembro de 2022

We use this app to schedule deliveries for our food cart. We find it easy to use and the support team is responsive and great to work with!

Bend Breakfast Burrito
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Zapiet 21 de novembro de 2022

Hi Valerie,

Thank you for taking the time to write us a review, we're always ecstatic to hear from our merchants.

It's great to see that you are happy with our Store Pickup + Delivery app. Should you need any further assistance, we'll be there and happy to help!

Stephane

24 de agosto de 2023

First of all, the customer service alone should be reason enough to choose this app. Any issue we've encountered has been promptly responded to and resolved by going above and beyond.

As an online shop with food sales, we could not function without the Zapiet App. It allows us to customize everything we need for pick up and delivery. Specific pick-up times, delivery dates, and most importantly preparation time which allows us to put together the freshest ingredients and fresh bake custom orders.

Fat Sparrow Group
Canadá
Almost 2 years usando a aplicação
Questão respondida por Zapiet 29 de agosto de 2023

Hi Deanna,

Thank you for your review and very kind words

It was my pleasure helping you yesterday to make sure that everything was working on your new theme with our Zapiet - Pickup + Delivery app.

If you need any further assistance or have any questions, please do not hesitate to send a message.

Cheers,
Jessica

14 de julho de 2023

We only use a small subset of the functionality of this app - the ability for customers to select a delivery date for their orders - but it works very well for us. The most important things is the quality of the customer support. Their team (notably Kitty) have gone above and beyond for us multiple times to help with customised solutions to problems specific to our business.

My Supper Hero
Reino Unido
Almost 2 years usando a aplicação
Questão respondida por Zapiet 19 de julho de 2023

Hi Guys,

Thank you so much for leaving us a wonderful review! It is great to hear Zapiet- Pickup + Delivery has been able to help your store.

We are always more than happy to help, so you know where we are if you need anything else.

Best wishes,

Kitty

25 de outubro de 2023

I have the best support I could ask for to get our pickup and delivery set up. From email support to getting on a call, they have held my hand the whole way. Not only getting us set up but helping us understand it as well. Thank you Zapiet!

Outdoor Rooms by Design
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Zapiet 30 de outubro de 2023

Hi Crystal,

Thanks a lot for writing a review

It was a real pleasure helping you with our Zapiet Pickup + Delivery and Zapiet - Rates by Distance apps! And if anything comes up, we'll be happy to continue assisting you, including via screen sharing!

-Steph

13 de maio de 2023

5 out of 5! Shout out to Agent Chloé with giving incredible expertise and customer service! Zapiet customer service is responsive, and have shown to go above and beyond to get a direct solution to the problem. If you're uncertain they're worth a try based on that alone!

Stôk Floral & Design
Canadá
Over 1 year usando a aplicação
Questão respondida por Zapiet 17 de maio de 2023

Hi Alison,

It was my absolute pleasure assisting you today. I'm really glad our app does everything you need it to do and that you continue to use it.

Thank you for the awesome review and your kind words, I really appreciate it.

I'm here, should you need anything else.

Have a great day,
Chloé