Zapiet ‑ Retirada + Entrega

It have been a very friendly experience for our customers. We would also like to thank Andy and Stephane for the super fast response and support.

We are using this App to suit our complicated delivery/pick up based business. We were experiencing some glitches in the set up period and got in touch with the developers about those glitches. The App is easy to set up and use. We received their response straightaway with a solution. The team also followed up on us to find out if the solution worked and if we were happy. We have experienced nothing but really good customer service and willingness to help to find solutions. Good follow up too! Happy customer here! Thanks

Jessica and everyone at Zapiet has been super great to work with - they are quick to respond and help resolve any issues! It's be a great app to work with.

I love the way Stephane help me out with an issue. Their support is very quick. I highly recommend their app services and support.

This app is the reason we switched our web hosting over to Shopify. Due to increased delivery demand during covid we needed a system to help with lead times, date pickers, and cutoffs to keep our load under control. The app works as promised and the support staff fixes issues almost immediately. We highly recommend! Updated to note the great customer service we received from Jessica; she was so great and helpful!

This app is the best out there for store pick up and local delivery. Had a couple issues, but Andy and his team helped me out and were so great. Highly recommend.

Great app, offers many configurations and options for delivery and pickup, as well as connecting to carrier rates. Has been mostly reliable over the past year save for 2 small incidents. However, support is top notch. Responses are fast, problems resolved quickly.

The app has been a huge benefit to our store and team, in combination with Delivery Rates By Zip Code app. We unfortunately have an overly complicated local delivery system that we where able to place place in all the rules with the assistance of the Zapiet support team, since some aspects involved additional code and work arounds.

We found this app and tested many other similar ones. What makes Zapiet stand out from the other apps besides the great function is their support team. Marija and the team took such great care in understanding our needs, finding creative solutions to help us. Thank you!! Highly recommend this app.

Update: 2024
Zapiet continues to deliver on outstanding customer service. They helped to update the entire app and tested to ensure it worked correctly at checkout.
Jessica worked with us for over 3 hours and I can't thank them enough.

lovely customer support 10/10