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Just started using this as we are building out a site and support and tutorials have been OUTSTANDING!!
Hi Leslie,
Thank you very much for taking the time to leave such a lovely review!
It's been my pleasure helping you to set up our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Welcome to the Zapiet family!
Jessica
Their support is the best I've experienced with an app. It's Saturday afternoon and resolved my issue, coached me on how to avoid in the future, etc. I'm glad to have found this app. It will allow us to expand our online orders for local delivery and pickup. Yay!
Hi Therese,
I am delighted to see your review!
It makes me glad to know that I have managed to assist you timely and efficiently. We are always here to make your experience smooth, feel free to message us for any help you might need with our apps!
Warm regards,
Pavlo
I had tried other delivery apps in the past but I decided to commit to Zapiet because it seemed to be the most professional option.
Now I'm extremely happy to have made that decision. There was a small issue with an email notification that I wasn't getting on my tests, so I contacted Zapiet support and not only did they help me fix the issue, but they also helped with other set-ups that I had done wrong and now my store looks absolutely perfect!
Thank you so much Jessica for all your help!
Hi Fernando,
Thank you for taking the time to leave such a lovely review and for choosing our Zapiet - Pickup + Delivery app!
It was my pleasure assisting you with the email notification issue and other setups to ensure your store looks the way you want it to look. Your trust means a lot to us, and we look forward to continuing to support your business.
Warm regards,
Jessica
I have only been using it for about 1 week but it's been seamless and tech support was very helpful.
Thank you Dylan for your lovely review!
I'm so glad that everything is working, rates are being generated to checkout and that the LMD integration into our Zapiet - Pickup + Delivery app is working.
Again, welcome to the Zapiet Family and if you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Herman was very helpful with assisting me today. His response time was good. He was easy to understand and his instructions where easy to follow. When I'd made a mistake accidentally deleting something, he was very quick to offer to re-add it. My client will be over the moon that this app is now working and she will be able to open her Shopify store in the next few days.
Wowza, your review just made my day shine brighter than a supernova! 🌟
Thanks a million for the stellar feedback! We're over the moon knowing we hit the mark for you.
Just remember, if you ever need a boost, we'll be here to rocket your experience to infinity and beyond! 🚀✨
- Herman
Wonderful experience while using this app because it has many options and the support team is marvelous. Especially Herman who has been so helpful every time I needed something resolved. Thank you!
Thank you so much for your kind words! We're thrilled to hear that you've had a wonderful experience with the the app.
If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!
Amazing app and support! We had a variety of questions and were helped every step of the way to get setup for our bakery business. Can't recommend them enough!
Hi Phoebe,
Thank you for your kind words!
It was my pleasure assisting you on our live chat the other day with our Zapiet - Pickup + Delivery app, particularly regarding the setup of your postal codes for local delivery validation.
If you have any other questions or need further assistance, please don't hesitate to send us a message.
Warm regards,
Jessica
Stephane was extremely helpful, professional, and knowledgeable. Amazing customer care! Thanks again!
Hi Wazim,
Thank you for the awesome review!
I'm glad that I was able to to assist you with setting up our Zapiet - Pickup + Delivery app and that your experience was a positive one
Rest assured that if anything comes up, we'll be there for you
Steph
Jessica just helped me solve a problem that was stressing me out like crazy. She was BEYOND PERFECTLY HELPFUL!!!!!! Working with her was seriously the best customer service / tech support i've EVER had. Including Apple. Seriously, perfect!!!! She deserves a raise immediately.
Thank for having such a great team and (I assume) culture.
Hi Anthony,
Thank you so much for your incredibly kind words
It was a pleasure chatting with you and helping you with different aspects of our Zapiet - Pickup + Delivery app, especially with products and rates.
If there's anything else you need or if you have further questions in the future, please don't hesitate to reach out.
Thank you again for your wonderful feedback.
Best regards,
Jessica
Excellent App and support is top notch!
Thank you for taking the time to leave a review, it's much appreciated!
I'm glad that I was able to help sort out your pickup & local delivery with our Zapiet - Pickup + Delivery app.
Any other questions or any further assistance, please do not hesitate to reach out.
Warm regard,
Jessica