Zapiet ‑ Entrega e recolhas , 1 434 avaliações

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
27 de março de 2021

The service that I've gotten whilst configuring and using this app to increase the user experience for our online store has been awesome...no question is too hard...thanks Jayne F!

Edwards Providore
Austrália
5 months usando a aplicação
21 de novembro de 2020

This is our first year using OnFleet w/ Zapiet integration for our NYC Christmas Tree Delivery service - total game changer! The teams have been very helpful customizing the platforms to work together in a way that meets our needs. Highly recommend!

Tyler's Trees
Estados Unidos
4 months usando a aplicação
Questão respondida por Zapiet 24 de novembro de 2020

Hey guys,

Thank you so much for leaving a positive review.

I am delighted to hear that our app was a game changer for your business.
I look forward to working with you in the future and hopefully we can provide you with a 5 star customer experience going forward.

Happy holidays!

- Ronan

7 de agosto de 2020

I'm getting to l used to all the functionality of the app but the best part of it is the amazing customer support. Jayne is amazing and gets the job done.

Pepperstop
Canadá
4 months usando a aplicação
28 de dezembro de 2020

We've had some issues with the app integrating with our template but I it is the best one i've used thus far for pickup and delivery. I'd give 5 STARS to customer service (particularly Stephanie) who respond quickly and do their best to help even when issues haven't been 100% the apps fault.

Roadside Blooms
Estados Unidos
4 months usando a aplicação
Questão respondida por Zapiet 29 de dezembro de 2020

Hi there,

It truly was my pleasure to assist you :)

Our team is always happy when we can make a positive impact for our merchants! Happy Holidays!

Steph

15 de abril de 2020

We had some issues installing this app, mostly cause we're using a third-party theme I think, but once the helpful support helped us out, it works great!

KLEINPAINT Decorating Centres
Canadá
3 months usando a aplicação
Editado a 20 de novembro de 2020

Hello I had some issues with the support for the delay in solving an issue with there app , but finally, they were in contact with me again and solved the problem .actually it is a good app and you have to make sure that you understand all the features well since with support sometimes it might take longer than usual to get an answer but overall I recommend this app

www.Redplate.es
Espanha
3 months usando a aplicação
Questão respondida por Zapiet 24 de novembro de 2020

Hi Albert,

Thank you for your feedback, we really appreciate you taking the time to leave a review.

I would like to apologize for the delay you experienced in receiving support, we had a very busy week where the volume of support tickets increased in the run up to the holidays, this resulted in slower response times. After some great work by our entire team, we have now cleared the backlog of tickets and our response times have returned to normal.

I look forward to providing you with a better experience in the future.

Kind regards,

Ronan

10 de julho de 2022

I use this app to help a lot of local pick-ups and delivery businesses. I really
like how it does y, it would be nice if it did z better

lalarr PICK
Malásia
3 months usando a aplicação
Questão respondida por Zapiet 12 de julho de 2022

Hi,
Thank you for leaving us a review! I'm glad you are liking the app so far. If you have any suggestions on what you think we can do better, we would love to hear them! Please get in touch with us on support@zapiet.com.
Best wishes,
Bogi

29 de agosto de 2016

Works great. I only have one pickup location, so maybe that makes it easier to use? No issues that I can see.

Presso Canada
Canadá
3 months usando a aplicação
15 de abril de 2021

I used this app to do local deliveries within a certain distance. The support in set up and with any issues has been excellent.

Fuego Take and Bake Worcester
Reino Unido
2 months usando a aplicação
Questão respondida por Zapiet 15 de abril de 2021

Hi there!

Thank you so much for your kind words—we really appreciate it.

We're here should you need anything else.

Have a lovely day!

Marija

22 de outubro de 2021

J'ai utilisé cette application pour pouvoir mettre en place des créneaux et horaires de livraison. Il existe beaucoup de fonctionnalités pour affiner son tunnel d'achat. Le support m'a été d'une grande aide, merci Kitty !

PACHECO - Artisan Fleuriste
França
2 months usando a aplicação