Zapiet ‑ Entrega e recolhas

Zapiet ‑ Entrega e recolhas

Avaliações (1 516)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
13 de setembro de 2024

Great support. Shopify changes so many things without telling anyone, and Zapiet is always ready to help adjust to those changes. Angelo, Kristine, Herman and Jeanette have all helped keep my store going strong.

Hawaii Doggie Bakery
Estados Unidos
Over 6 years usando a aplicação
11 de setembro de 2024

Jessica with Zapiet is one of the best support agents/experiences I've ever had. We have a lot of apps that we use with Shopify and every time I need help I email and immediately get a response and she even makes updates for me which is super helpful when we're moving quickly and time is limited. The solution is super flexible and has worked perfectly for our complex shipping and delivery needs. I HIGHLY recommend using this app.

HVAC Home Supply
Estados Unidos
10 months usando a aplicação
Questão respondida por Zapiet 15 de setembro de 2024

Hi Evan,

Thank you so much for your wonderful review! It’s been a pleasure assisting you, and I’m so glad to hear that our support and our Zapiet - Pickup + Delivery app have made things easier for you, especially with your complex shipping and delivery needs.

If you ever need anything else or have more updates, don’t hesitate to reach out – we're always here to help!

Thanks again for the recommendation, it truly means a lot!
Jessica

12 de setembro de 2024

This app is great for pickup and deliveries for your store - we have been using it for years now and customer service is amazing! They will always help you out - specifically Jessica helped with a lot of things. She is a huge help and we appreciate her a lot!

IceLink
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Zapiet 16 de setembro de 2024

Hi Suzy,

Thank you very much for your kind words and for leaving a review!

It was really nice chatting and getting your rates sorted on our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

26 de agosto de 2024

Zapiet is great, and Herman is an amazing person who was able to respond to my needs as well as implement a solution in a matter of minutes. I love working with Zapiet, and encourage the use by any store doing local delivery with Shopify.

The Orchard
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Zapiet 2 de setembro de 2024

Hi Kristine,

WhooHoo!! Thank you for the amazing review.

It was amazing chatting with you and seeing the mouth-watering products your team makes.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Herman

14 de agosto de 2024

Jeanette was super helpful in showing me how to set up a location properly. The app is great...been using it for a long time!

Shady Brook Farm
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Zapiet 19 de agosto de 2024

Thank you so much for your review! We’re thrilled to have you as a merchant. It was a pleasure helping you set up your location. ❤️ If you need any further assistance, please don’t hesitate to reach out, we are here for you!

- Jeanette

5 de agosto de 2024

Jeanette with tech support was absolutely excellent. We love the app, AND their tech support. We've been with them for a while, and it keeps getting better and better. - We're a flower shop in the San Antonio area.

Blume Haus Fine Flowers
Estados Unidos
Over 6 years usando a aplicação
Questão respondida por Zapiet 7 de agosto de 2024

Thank you so much for your kind words! We are happy to hear you're enjoying the app and our tech support. If you ever need anything, we're here to help. Thanks again for sharing your experience!

-Jeanette

12 de setembro de 2024

Kitty has been really helpful trying to resolve an issue keeping us updated along the way. Great service, keep up the good work!

Urban Tropicana
Reino Unido
Almost 2 years usando a aplicação
10 de agosto de 2024

I have been using the Zapiet app for my business for 5+ years. Whenever I have a question, they are there. The response is quick and the help is impeccable. Pavlo and the team helped me with my latest query. 5 stars all day.

FLOWERFUL
Estados Unidos
Over 5 years usando a aplicação
Questão respondida por Zapiet 8 de setembro de 2024

Hi,

Thank you so much for your amazing feedback!

I'm thrilled to hear you've been with Zapiet for so long and I've been able to contribute to your positive experience. We look forward to supporting your business for many more years to come! If you ever need anything, we're always here to help.

Warm regards,
Pavlo

27 de agosto de 2024

I really appreciate the customer service with this app. There were some hiccups in getting the app installed, and the Zapiet team was very responsive and helpful in getting everything working smoothly.

Dinner Dispatch
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Zapiet 1 de setembro de 2024

Hi there,

Thank you for your kind review of Zapiet - Pickup + Delivery.
If you get any more 'hiccups' you know where to find us!

Best wishes,
Jayne

4 de setembro de 2024

We've had some trouble at times but customer support has been really responsive and helpful in fixing things. I talked to Stephane for a while this morning and they were very patient and detailed with instructions to help fix an ordering issue we were running into.

Forest & Flour
Estados Unidos
5 months usando a aplicação
Questão respondida por Zapiet 6 de setembro de 2024

Hi!

And thank you so much for taking the time to write such a wonderful review!

It's always a pleasure to help and rest assured that we will continue to provide the same, if not better experience for our merchants as time goes on!

Wishing you a lovely day,

Steph