Click & Drop , 11 Rezensionen

Basic app with limited options and configurations. Very slow to pull in orders, no way to manually force order import in high priority scenarios.
Suitable for the small business but not for medium or high volume shipping

PLEASE can RM fix this app - when it works it's great, but several of my orders fail to pull through, and there's seemingly no reason for it. This didn't happen with Squarespace, so I have no idea what's going on. Right now, when I click on the app within Shopify I get 'business.parcel.royalmail.com refused to connect.'

updated and downloaded the app and now I cannot see any new orders come through. waste of time. not sure what to do as there is no help and have to do everything manually.

The update to incorporate Click & Drop App has been a disaster, as the app is not compatible with Shopify and I have now lost access to all my previous orders - if you are going to do an update and require an app download, you need to make sure the app is compatible and accessible!! I will now be forced to switch from Royal Mail, having successfully used Royal Mail and Shopify for the past two years

Update: Yes I deleted the integration upon your advice, but am unable to re-add the integration as it keeps taking me to the app download page and upon trying to download it says the app is not compatable with shopify.

It's good enough, however would be much better if:
- you could load a credit to avoid going through gpay/worldpay/paypal everytime you paid
- you could copy the order details, so if doing a resend, you could copy the original order details and make a new order out of it.

App brings in my orders quickly and accurately and dispatches them with all the tracking information etc so can't say I have any complaints!

Does not integrate partial orders like Evri does so I won't be using it, and the Click and Drop webpage is quite buggy.

We find this app really good! It creates the whole shipping process so much easier. integrates well, no issues

Doesn't add orders to click-and-drop account, all the things show that it is integrated with royal mail but it doesn't add any orders.

Imports orders, fairly straight forward to use C&D website itself, only thing I'm not sure if when marking an order dispatched in C&D (misspelled despatched on the RM website), the order isn't updated in shopify, maybe because I use a business C&D account?
EDIT:
I just clicked the Open App link on this page which took me to the settings page where the option is to enable the dispatch instruction back to shopify.