Click & Drop , 11 Rezensionen

Gesamtbewertung
2,5
Anzahl pro Bewertungsstufe
  • 27 % der Bewertungen sind 5 Sterne
  • 9 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 18 % der Bewertungen sind 2 Sterne
  • 45 % der Bewertungen sind 1 Sterne
6. Mai 2023

Basic app with limited options and configurations. Very slow to pull in orders, no way to manually force order import in high priority scenarios.
Suitable for the small business but not for medium or high volume shipping

Vape Unicorn
Vereinigtes Königreich
So lange wurde die App verwendet: 6 monate
Bearbeitet am 18. April 2023

PLEASE can RM fix this app - when it works it's great, but several of my orders fail to pull through, and there's seemingly no reason for it. This didn't happen with Squarespace, so I have no idea what's going on. Right now, when I click on the app within Shopify I get 'business.parcel.royalmail.com refused to connect.'

Outpost Workshop
Vereinigtes Königreich
So lange wurde die App verwendet: 6 tage
11. April 2023

updated and downloaded the app and now I cannot see any new orders come through. waste of time. not sure what to do as there is no help and have to do everything manually.

Olivia Victoria
Vereinigtes Königreich
So lange wurde die App verwendet: Fast 2 jahre
Bearbeitet am 4. April 2023

The update to incorporate Click & Drop App has been a disaster, as the app is not compatible with Shopify and I have now lost access to all my previous orders - if you are going to do an update and require an app download, you need to make sure the app is compatible and accessible!! I will now be forced to switch from Royal Mail, having successfully used Royal Mail and Shopify for the past two years

Update: Yes I deleted the integration upon your advice, but am unable to re-add the integration as it keeps taking me to the app download page and upon trying to download it says the app is not compatable with shopify.

School Wellbeing
Vereinigtes Königreich
So lange wurde die App verwendet: Mehr als ein jahr
Click & Drop hat geantwortet 4. April 2023

Thank you for your review and really sorry to hear about the problems you have had. It looks like you haven't yet tried to create a new Shopify integration after deleting your previous problematic one, which may well solve your problem. If that still doesn't help then please contact our Customer Service team team who will investigate and try to rectify the problem for you.

24. März 2023

It's good enough, however would be much better if:
- you could load a credit to avoid going through gpay/worldpay/paypal everytime you paid
- you could copy the order details, so if doing a resend, you could copy the original order details and make a new order out of it.

tenpinshop
Vereinigtes Königreich
So lange wurde die App verwendet: Mehr als 4 jahre
Click & Drop hat geantwortet 4. April 2023

Thank you for your review. Please be aware that you can actually clone an existing order by selecting the order on the order grid (click the grey circle), select the Clone option in the resulting bottom right menu and Select Go. I hope you find this useful.

11. März 2023

App brings in my orders quickly and accurately and dispatches them with all the tracking information etc so can't say I have any complaints!

PlushiesGaloreUK
Vereinigtes Königreich
So lange wurde die App verwendet: Mehr als ein jahr
19. Februar 2023

Does not integrate partial orders like Evri does so I won't be using it, and the Click and Drop webpage is quite buggy.

Muon 3D
Vereinigtes Königreich
So lange wurde die App verwendet: Etwa 16 stunden
14. Februar 2023

We find this app really good! It creates the whole shipping process so much easier. integrates well, no issues

Bellamoon
Vereinigtes Königreich
So lange wurde die App verwendet: 5 tage
13. Februar 2023

Doesn't add orders to click-and-drop account, all the things show that it is integrated with royal mail but it doesn't add any orders.

guardianvape
Vereinigtes Königreich
So lange wurde die App verwendet: 2 monate
Bearbeitet am 31. Januar 2023

Imports orders, fairly straight forward to use C&D website itself, only thing I'm not sure if when marking an order dispatched in C&D (misspelled despatched on the RM website), the order isn't updated in shopify, maybe because I use a business C&D account?
EDIT:
I just clicked the Open App link on this page which took me to the settings page where the option is to enable the dispatch instruction back to shopify.

MTB Riders Components & Accessories Ltd
Vereinigtes Königreich
So lange wurde die App verwendet: 11 tage
Click & Drop hat geantwortet 2. Februar 2023

Thank you for your review. We're glad to hear that you found the setting to notify your Shopify store when an order is despatched, and that you are happy with the app integration and Click & Drop itself.

If you have any further queries please consult our help guides and if these do not provide the information you require please do not hesitate to contact our support team.