Click & Drop

Been using this app for 6 months. Its extremely poor quality. I had issues with weights not being imported I reached out to support. It took them 5 days to respond only be to sent a generic "read our guides" I have over 500 variants/products and they told me I need to import them via spread sheet. Bare in mind it automatically imported them all the first time I connected.

Everything is old and ...

Found this App to be a really counter-intuitive, time consuming, inefficient and frustrating way to try and send orders out. Especially as you need to do so much set up on a third party website!

Knowing what integration is possible for delivery options and Apps, I think this is a very low-tech and needlessly unreliable way of doing things. As many reviews have pointed out. I hope they make some ...

It hasn't updating orders since November, tried re.syncing.etc .

Can someone from the app fix for me please ?

I've been using this app with Click & Drop for over 4 months now, and I think it's excellent. I read all the documentation carefully, and so had no issues. It does everything you need it to, and it gives you very good insurance levels for shipments.

The only thing it does not seem to do, is update the order "status" in Shopify beyond "Tracking added". eg: It does not update the status to " ...

*EDITED IN RESPONSE TO DEVELOPER'S REPLY BELOW*

Our errors are occurring due to our online store being integrated multiple times on C&D, as opposed to a single integration that's creating duplicate orders. This issue is caused because every time we launch C&D - regardless of wether it's from within Shopify's dashboard, or visiting the app URL link directly (as recommended by the developer ...

Click and drop hasn't synced my shopify orders for 2 months.
Have no idea why.
Have unsynced & re-synced multiple times to no avail...

Worked for a while and has now just stopped importing my orders.

Doesn't update and hard to use

my integrations randomly arnt connecting my orders to click and drop

Ok so I was worried to install because of all the negative reviews. So far it has just removed a step for me exporting my new orders, which is good. However, why is this so barebones? Can it not sync back from my Royal Mail Click and Drop account and mark orders as fulfilled and send my customers a tracking number as well? Because it appears I still need to send this to them myself manually, ...