配图图库
Post purchase self-service order editing, cancellation & address validation to cut support tickets
Many support tickets are simple order edits (wrong sizes, address mistakes, forgot to apply discount and order cancel). ClickPost reduces support tickets & returns while boosting customer satisfaction. ClickPost Order Editing & Cancellation enables customers to self-service edits & cancellations - including address, variant, discount, quantity. It unlocks address validations, automated refunds and smooth 3PL/WMS sync. Now upsell post-purchase and boost your AOV.
- Self-Service Editing - Customers fix addresses, apply discounts, change variants
- Instant order cancellations with automated refunds
- Address validation via Google Maps to flag bad addresses
- Post-purchase upsells to increase average order value (AOV)
- 3PL/WMS integrations to keep fulfillments in sync
包含未翻译的文本
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- 客户账户
- Klaviyo
- Easycom
- Unicommerce
- Judge.me
- Third Party Logistics (3PL)
- Shipping and Fulfilment Apps
定价
Free
免费安装
20 edits free every month
- Access to all features.
- Customised plans and usage based pricing
包含未翻译的文本
所有费用均以USD结算。
The app has been a huge help to our support team. With Clickpost order editing we saved a lot of tickets, especially during the sale season. And what stood out was that they got us extra revenue through post purchase upsells, so that was a bonus! Their support is very prompt, and open to feedback.
Clickpost order editing has made our post purchase process so much better. Customers can now edit their orders without contacting support. Their upsells are a cherry on the top, and have increased our AOV. Real value for money, and absolutely great support from the team.
Works as described. I set an order editing window when customers can change/edit their own orders. They like it because it's fast and easy and I like it because it lowers my support tickets. Easily one of the best apps I have because it's easy to use and it gives both me and my customers what I want. It's a win/win app. The developers are always adding new features too, like upselling, that I appreciate. The more I can do within 1 app so I don't have to have a ton of apps, the better. I highly recommend.
支持
应用支持由 Clickpost 提供。
数据访问
这个应用需要获得以下数据的访问权限，才能在您的商店中运行。 如需了解原因，请查阅开发人员的隐私政策 。
查看个人数据:
客户, 店主
-
客户
姓名, 邮箱, 电话号码, 真实地址, 地理位置, IP 地址, 浏览器和操作系统
-
店主
姓名, 邮箱, 电话号码, 真实地址
查看和编辑商店数据:
客户, 产品, 订单, 折扣, 礼品卡
-
编辑客户
客户数据
-
编辑产品
产品清单， 产品, or 产品系列
-
编辑订单
已分配的发货， 商家管理的发货， 所有订单的详细信息， 退货， 第三方发货， 草稿订单, or 订单编辑
-
查看和同步折扣
折扣代码和促销
-
编辑礼品卡
礼品卡交易 or 礼品卡
-
查看其他数据
地点 or 产品及其多属性的库存
更多此类应用
