主要圖片圖庫
Let customers edit/cancel their orders. Less tickets > improved customer accounts > more upsells.
30% of support tickets are order changes. Let customers self-edit these orders while your team builds what matters. Customers can now on their own edit the shipping address, quantities, variants, swap/add products, cancel orders, generate tax invoices, & more—all before shipping. ClickPost reduces your support costs, and all the while giving you upsell opportunities. You get improved Customer Accounts, to give your customers an amazon-like experience. Increase AOV, reduce tickets and improved CX
- Self-Service Editing - Customers fix addresses, apply discounts, change variants
- One click Post Purchase Upsells and AI recommendations
- Automate Refunds: Back to source or give store credits. Your choice.
- Complete integration support with your 3PL/WMS.
- Lesser Support Tickets: Handle cancellations, changes + questions automatically.
- 特色
- 可直接在 Shopify 管理介面使用
- 可與最新佈景主題搭配使用
語言
英文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- 顧客帳號
- Clickpost API
定價
Free
免費安裝
$1.00 per order edit
- First 20 order edits/month
- Access to all features
Basic
$49 /月
$0.39 per edited order
- Free 150 order edits/month
- Access to all features
- 24*7 Priority Support on Slack
7 天免費試用
Starter
$129 /月
$0.29 per edited order
- Free 500 order edits/month
- Acess to all features
- 24*7 Priority Support on Slack
- White gloves onboarding
- WMS/3PL Integrations
7 天免費試用
Pro
$349 /月
$0.15 per edited order
- Free 2000 order edit/month
- Access to all features
- 24*7 Priority Support on Slack
- White gloves onboarding
- WMS/3PL Integrations
- Dedicated Success Manager
- Phone-call Support
7 天免費試用
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。
ClickPost’s Order Editing & Cancel tool has been a game-changer for Sudathi. With alot of of our support tickets related to order edits, it helped our customers to self-edit addresses, variants, and even cancel orders before shipping. It drastically reduced support load, and improved customer satisfaction. A must-have tool for brands focused on delivering smooth, scalable customer experiences.
支援服務
應用程式支援由 Clickpost 提供。
資料存取權
這項應用程式需要存取以下資料，才能在商店中正常運作。 原因請參閱開發者的隱私權政策 。
檢視個人資料:
顧客, 商店擁有人
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顧客
名稱, 電子郵件地址, 電話號碼, 實體地址, Geolocation, IP 位址, 瀏覽器和作業系統
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商店擁有人
名稱, 電子郵件地址, 電話號碼, 實體地址
檢視並編輯商店資料:
顧客, 商品, 訂單, 禮品卡
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編輯顧客
客戶資料
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編輯產品
產品資訊， 產品, or 商品系列
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編輯訂單
已指定的出貨作業， 商家管理的出貨作業， 所有訂單詳細資訊， 退貨， 第三方出貨作業, or 訂單編輯
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編輯禮品卡
禮品卡交易 or 禮品卡
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檢視其他資料
地點 or 產品及其子類的庫存
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