Cloud Search & Product Filter , 714 recensies
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Great Application and Free. This app is easy to install, work great displaying my products and the support is very helpful with assisting me to implement the search bar. This is my first time reviewing app and this app and their support deserve thumb up ++++
It's fine and can be better!
Easy to install but not online chat with assistance.
I would have something I can place everywhere I need...possible?
Thank you for taking the time to leave a review. We don't provide online support since we are a small team yet. However, we do our best to reply in a reasonable time.
We are waiting for your response and would be glad to resolve all the issues.
how to cancel free trial? i don't want automatic charge when charge date comes, please help.........
soon replied, and already solved so well, thank you!
Great team.
That's easy to show product pics with price under search click bar, if i need will turm back!
This app has only one job and it can't do it properly. By default, filters that already exist add new tags automatically, fact that it's not explained anywhere. However, if you create a new tag filter from scratch it won't do that (also not mentioned anywhere). You will go crazy not understanding why certain filters just reselect all tags out of nowhere. In addition to this, the UX is atrocious. When you edit a filter there is no "save" button, so whatever you did it's done. If you add too many collections to the filter where it should appear you can't see all of them, so you will need to remember them instead (absolutely great if you onboard someone new in the company and they can't see this, yay!). The more I use this app the more I feel it's really badly done. Also, customer service was kind of arrogant.
Hi,
Thank you for taking the time to provide the feedback.
We are glad to see that you are still using our app despite the challenges you experienced. We will take your feedback into consideration as we continue to improve our app and provide the best possible user experience.
We understand that technology can be frustrating at times, but it's important to communicate in a constructive and respectful manner. We provided a solution to your issue in the first response, it's a pity that you've chosen to react labeling our response as "appalling" and then "arrogant".
Our team is always here to support you. If you have any questions or need help with the app, please feel free to contact us at any time.
Nikita was very helpful when helping me setup the app the way I wanted for my store. You also can't beat the price! Powerful and awesome app!
Love the interface, great price and i needed the developer to help me add in the filters and Nikita was quick to respond (on a weekend) and helped me with it promptly. Looking forward to more development on this app. Good work!
SLOW SUPPORT, last update of the app (requested by them) made the app stop working. I am tired of wasting time giving access to the devs, writing to them, etc... They should just make proper tests before to ask clients to update the app. I am deleting it even if when is working is very good
Anyway the app is not bad at all, but if it doesn't work right away forget about having some sort of decent support.
We're really sorry you have experienced this. We don’t want to make excuses, we just want to thank you for your feedback. Our support just got better and we’re waiting for your next question or request!
Great app and even better customer service. I contacted customer service about design issues that I had on my website and Alex responded promptly and he resolved everything in a couple of hours. Another thing to mention is that the app's cost is in the normal range and it's not overpriced like many other similar apps are.
Fantastic app and even better support. The app is highly customisable and the team behind is extremely fast. Compared to other apps out there it is also very economic. Many thanks Cloudsearch team!
Great app, good relationship between price & quality. Had a question regarding multi-language. The team solved it fast. I would recommend this app, try it for yourself.